1,293,140 questions

Sort by: Updated
1 answer

How to Fix Microsoft Type Cover Connection Issues

I have the Surface Pro 8 and after a recent software update, it seems that the type cover stopped working within the Windows OS. I did all the troubleshooting posted on the Microsoft website including cleaning the prongs, deleting the driver from Device…

Surface | Accessories | Surface Type Cover
asked 2026-09-10T15:19:14.63+00:00
Anisha Das 0 Reputation points
answered 2026-09-11T00:45:23.15+00:00
Clary-N 15,730 Reputation points Microsoft External Staff Moderator
2 answers

stuck in a Clip License Device ID mismatch loop

i built a brand new PC and bought Windows 11 Home from the Microsoft Store, but I am stuck in a Clip License Device ID mismatch loop

Windows for home | Windows 11 | Microsoft Store
asked 2026-09-07T12:57:31.84+00:00
James Slater 0 Reputation points
commented 2026-09-11T00:43:45.8333333+00:00
Emma1-N 12,030 Reputation points Microsoft External Staff Moderator
1 answer

Unable to leave Microsoft Family group, safety concerns.

I am an adult Microsoft account holder. I was invited into a Microsoft Family group by another person. I no longer wish to be associated with that family group for personal safety reasons. I have removed Family Safety permissions where possible, but my…

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

195 questions
asked 2026-09-10T23:44:40.6566667+00:00
Marcus Thiebaux 0 Reputation points
answered 2026-09-11T00:40:57.7333333+00:00
Jeronimo Fuerte 45,750 Reputation points Independent Advisor
1 answer

Cant Sign into Xbox.com but i can Microsoft.

Hi, I hope someone can help me.... I can't sign in to xbox.com; it auto-signs me straight back out, no error or anything. I can sign in to Microsoft's main website, just not Xbox. The only thing that has changed is my son changed the gamertag this…

Microsoft Edge | Other | Windows 11
asked 2026-09-10T18:25:13.5666667+00:00
Rhiannon Cartwright 0 Reputation points
answered 2026-09-11T00:40:25.5466667+00:00
Hendrix-V 18,525 Reputation points Microsoft External Staff Moderator
3 answers

AllowFrontdoor feature registration stuck in Pending for 24+ hours — blocking WAF policy deployment

Subscription ID: 05a6bdcf-f4aa-4d4e-8a7e-48c5b95f846a The Microsoft.Network/AllowFrontdoor feature registration has been stuck in "Pending" state for over 24 hours on the subscription above. Steps taken: Registered via: az feature register…

Azure Front Door
Azure Front Door

An Azure service that provides a cloud content delivery network with threat protection.

1,230 questions
asked 2026-09-09T15:23:42.08+00:00
Erik Becker 0 Reputation points
edited an answer 2026-09-11T00:39:08.89+00:00
Chandra Hundigam 11 Reputation points Microsoft Employee
1 answer

How to Fix Recovery Locked On Microsoft Account

I was in the middle of my Physics 3 lab, working on an excel sheet on my microsoft account, when it randomly locked me out and gave me a notification saying "Account Recovery Has Been Locked." I have looked at everything and tried everything I…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-08T01:34:20.54+00:00
justus vincent 0 Reputation points
commented 2026-09-11T00:37:35.4466667+00:00
Emma1-N 12,030 Reputation points Microsoft External Staff Moderator
1 answer

Inaccessible chat after Copilot updat.

I am experiencing an issue with a Copilot chat that appears to have become inaccessible after a recent update. This happened since Friday 7th of September. How do I access my chat history?

Microsoft Copilot | Windows Copilot | Copilot+ PC
asked 2026-09-09T16:38:38.92+00:00
Ahmad Ghaderi-Panah 0 Reputation points
commented 2026-09-11T00:35:43.6433333+00:00
Emma1-N 12,030 Reputation points Microsoft External Staff Moderator
1 answer

I accidently forgot my other outlook accounts email but even with the hint my mind is blank plz help!!!

forgot my account and now im in an endless loop of using an account associated with it but still gives me the hint and doesn't help one bit

Outlook | Web | Outlook.com | Email
asked 2026-09-10T23:52:31.9833333+00:00
Sahil 0 Reputation points
answered 2026-09-11T00:35:19.67+00:00
Jeronimo Fuerte 45,750 Reputation points Independent Advisor
2 answers

my account i can't sign in with it in edge and copilot or xbox account i think i have been hacked

my Microsoft account i have the email and the password but when i try to sign in with it on edge or Copilot or Xbox account to play minecraft it can't sign in and redirected me to another page to send a code to a hacker email

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-10T00:46:32.31+00:00
mohamed saeed 0 Reputation points
answered 2026-09-11T00:34:05.4233333+00:00
Hornblower409 14,600 Reputation points
2 answers

Outlook reloading old messages as unread

Outlook is suddenly repeatedly loading in the same old messages I have read, moved, or even deleted as unread and new.

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-09T23:29:21.3266667+00:00
Sheila Hart 0 Reputation points
edited a comment 2026-09-11T00:32:39.4366667+00:00
Sheila Hart 0 Reputation points
1 answer

Changing my 365 email on a Mac

My current account is with an email that is being discontinued. My ongoing PERSONAL email is being rejected as "organizational". The fixes I see are all Windows-based.

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-09-09T23:19:06.3066667+00:00
Jane Garthson 0 Reputation points
commented 2026-09-11T00:28:27.11+00:00
EmilyS_726 27,470 Reputation points Volunteer Moderator
1 answer

Quickbooks will not load after recent updates on 9/8/26 and 9/10/26.

Quickbooks desktop will not load after updates on 9/8/26 and 9//10/26. Blue circle just keeps spinning.

Windows for home | Windows 11 | Apps
asked 2026-09-10T18:33:51.35+00:00
Carla Coonradt 0 Reputation points
answered 2026-09-11T00:28:07.1433333+00:00
Clary-N 15,730 Reputation points Microsoft External Staff Moderator
2 answers

Sent emails not received

I send an email to a correct address and it appears in the SENT box but does not arrive at the recipient Please help me fix this problem

Outlook | Web | Outlook.com | Email
asked 2026-09-10T22:45:39.48+00:00
jean jordan 0 Reputation points
answered 2026-09-11T00:27:26.24+00:00
Jhun Buala 5,535 Reputation points Independent Advisor
1 answer

after login to my microsoft account the microsoft 365 office I paid $99.99 plus tax does not work. i can open my account but the program does not work. I want to cancel my account with microsoft and return the microsoft 365 office program for a full refun

I want to cancel my microsoft account and I want a complete refund. I paid $99.99 plus tax for microsoft 365 office program. It does not work.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-09T20:16:03.3433333+00:00
Donald Robertson 0 Reputation points
commented 2026-09-11T00:27:21.5833333+00:00
Xavier-D 12,595 Reputation points Microsoft External Staff Moderator
1 answer

Excel on MAC, Date Formats to US and not UK

Hello, My dates are messed up and format to US. So I type "7-9" and should get 7 SEP, but I get 9 JUL I have checked regional settings and they are correct and set to UK I have used Terminal as someone recommended and it came back with ENG_GB I…

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-09-10T15:48:41.5+00:00
Jonah 0 Reputation points
commented 2026-09-11T00:27:20.71+00:00
Jeronimo Fuerte 45,750 Reputation points Independent Advisor
1 answer

Copilot icon missing from Outlook on Mac

Troubleshooting recommendations don't work. I'm paying for a service that I can't use. When will this be fixed and will Microsoft credit those of us that are affected?

Microsoft Copilot | Other
asked 2026-09-06T14:10:46.5866667+00:00
Connie 0 Reputation points
commented 2026-09-11T00:26:51.2166667+00:00
Connie 0 Reputation points
1 answer

Perdi acesso aos códigos de verificação de 2 etapas do Roblox no aplicativo "authenticator", como posso recuperar?

Quando formatei meu celular e coloquei a conta no autenticador da Microsoft, notei que não se encontrava mais lá, a parte onde apareciam os códigos de verificação da Roblox. O que posso fazer pra recuperar?

Microsoft Security | Microsoft Authenticator
asked 2026-02-04T16:59:39.7266667+00:00
Keven Gabriel 5 Reputation points
commented 2026-09-11T00:26:40.0166667+00:00
joaolukas ferreira 0 Reputation points
1 answer

What do you guys do all day? Stop breaking products we are REQUIRED TO USE FOR WORK.

It's utterly shocking how bad Microsoft has become. Nothing works. Nothing makes sense. Nothing is intuitive. Every product takes more effort to work with than it's worth. You see these community forum msgs with 100s of users telling them they broke…

Microsoft 365 and Office | Other
asked 2026-09-09T15:42:24.9966667+00:00
Anon 0 Reputation points
commented 2026-09-11T00:26:05.89+00:00
Xavier-D 12,595 Reputation points Microsoft External Staff Moderator
1 answer

Polls App in MS Teams

How do I setup the backend of Entra/Azure to allow staff only not students to add applications to a teams meeting like MS Polls?

Microsoft Teams | Microsoft Teams for education | Settings | Other
asked 2026-08-31T17:13:44.51+00:00
Michelle Everhart 0 Reputation points
edited an answer 2026-09-11T00:20:45.38+00:00
Hendrix 990 Reputation points Independent Advisor
2 answers

Win11 built-in Administrator account issue

I've enabled the Administrator acct. on my PC. It's not displayed on WIN login screen along with other account on PC. I am able to log into account remotely from another PC in my home but unable to personalize the display (see screenshot). Edge browser…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-09T02:53:53.3066667+00:00
Bpelle 0 Reputation points
commented 2026-09-11T00:20:20.3666667+00:00
Hendrix-V 18,525 Reputation points Microsoft External Staff Moderator