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2 answers

Hacked Microsoft 365 Family Account: Recovery Process Loops and No Way to Contact Support

Dear all, Our Microsoft 365 Family account was hacked in late July. Since then, we have no longer been able to access our family photo archive on OneDrive. I can still see my former OneDrive folders and files on my local PC, but the files cannot be…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-07T19:10:28.36+00:00
OM 0 Reputation points
edited a comment 2026-09-10T23:42:09.8133333+00:00
Xavier-D 12,595 Reputation points Microsoft External Staff Moderator
2 answers

How to stop Word from continually opening documents to full screen window?

How does one stop Word from opening a document to full screen window rather than the width, etc of the document (or any document) when last saved? All the notes here, going back in time, seem almost consistently recommend resizing a word document window…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-05-15T12:29:51.5366667+00:00
K. Navarro 0 Reputation points
commented 2026-09-10T23:41:16.1933333+00:00
Noel Preece 0 Reputation points
1 answer

not able to login to workday on my new mobile

I changed my mobile device and since then I am not able to login to workday on my mobile. It keeps on showing signing in message.

Microsoft Copilot | Other
asked 2026-09-10T05:09:40.04+00:00
Saxena, Alka 0 Reputation points
answered 2026-09-10T23:41:08.92+00:00
Emma1-N 12,030 Reputation points Microsoft External Staff Moderator
3 answers

Urgent Assistant Needed: Missing One Drive Shared Files Folder

Hello Tech Support Team, We need urgent assistance with our OneDrive shared folders. On August 13 or 14, we downloaded some files to the cloud that were not shared with others in the office. When we attempted to upload those files into the shared folder,…

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-09-03T21:56:49.7666667+00:00
DMT Accounting 0 Reputation points
edited an answer 2026-09-10T23:40:45.38+00:00
Hendrix 990 Reputation points Independent Advisor
1 answer

ADMIN access

I recently took the position as the Southern District President of the LCMS Administrative Assistant. I am having problems with Microsoft. For instance I received an email with an invoice attached. When I click on the invoice, it says I do not have…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-04T16:01:06.94+00:00
Rochell Kurucar 0 Reputation points
edited an answer 2026-09-10T23:39:06.0333333+00:00
Hendrix 990 Reputation points Independent Advisor
2 answers

OneDrive "Convert file" HTML -> PDF stopped applying <style> block CSS today, 2026-09-04, after 1.5 years working correctly

Summary The OneDrive for Business "Convert file" action (HTML → PDF) has worked reliably for approximately 1.5 years with no CSS-related issues. Today, 2026-09-04, it started intermittently failing to apply CSS rules declared inside the…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-09-04T18:29:52.62+00:00
Sebastian Velasquez-Munera 20 Reputation points
edited an answer 2026-09-10T23:30:17.5966667+00:00
Hendrix 990 Reputation points Independent Advisor
2 answers

Excel displays "The picture is too large and will be truncated" when copying/cutting/pasting data in all workbooks

Hello, I am troubleshooting an issue for a Microsoft 365 Apps user where Excel displays the error: "The picture is too large and will be truncated." The issue occurs whenever the user performs actions such as: Copy Cut Paste Format…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-04T20:34:50.4066667+00:00
Surya Karan Sharma 0 Reputation points
edited an answer 2026-09-10T23:28:52.5366667+00:00
Hendrix 990 Reputation points Independent Advisor
1 answer

Azure for Students verification fails and I cannot access any support channel

Hello, I am currently enrolled at a university in Japan and am trying to activate Azure for Students, but I have been unable to complete the academic verification process. My university-issued Microsoft account works normally with Microsoft 365. However,…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-09-10T12:24:22.6333333+00:00
takumishin 0 Reputation points
commented 2026-09-10T23:25:41.55+00:00
takumishin 0 Reputation points
3 answers

Transfer of files from personal to professional One drive

i was trying to move the information stored in my computer and my personal one drive to my professional one drive which i have just installed on the PC. however, it wouldnt let me sync with the new account. when i tried to stop synchronization with my…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-09-07T20:31:40.6866667+00:00
Georgios Ierodiakonou 0 Reputation points
edited an answer 2026-09-10T23:24:24.7233333+00:00
Hendrix 990 Reputation points Independent Advisor
1 answer

Family members trouble signing in

Family members on my plan can't sign in to their accounts or when they are signed in they receive an error message.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-10T22:20:16.95+00:00
Chris White 0 Reputation points
answered 2026-09-10T23:23:04.8166667+00:00
Christine Luna 26,925 Reputation points Independent Advisor
1 answer

Junk Mail - Block and Safe Senders List Error

Hi, i am having trouble removing blocked senders and domains and/or adding them as safe. It wont let me save it keep coming up with an error unable to save

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-10T22:46:37.79+00:00
Michael Kay 0 Reputation points
answered 2026-09-10T23:20:51.7433333+00:00
EmilyS726 264.6K Reputation points Independent Advisor
1 answer

Blob Trigger is no longer firing in Azure Function

My Azure Function suddenly stopped processing new blobs. The Blob Trigger is no longer firing when a new file is uploaded to the storage container. To verify whether the application was the issue, I manually sent a message using Microsoft Azure Storage…

Azure Blob Storage
Azure Blob Storage

An Azure service that stores unstructured data in the cloud as blobs.

3,414 questions
asked 2026-07-27T19:59:41.2133333+00:00
David Campos 5 Reputation points
commented 2026-09-10T23:17:04.25+00:00
Harshavardhan Sriramula 0 Reputation points Microsoft External Staff Moderator
2 answers

Is lab included under AZ 700 exam?

Hello, Can anyone confirm if there are labs included in the AZ 700 exam ?

Community Center | Not monitored
asked 2026-05-12T12:34:20.56+00:00
commented 2026-09-10T23:17:03.9066667+00:00
Joseph Galvan 0 Reputation points
2 answers

Office 2016 does not recognized

How can I resolve my installaion Office 2016, if original KEY does not recognized?

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-10T21:11:49.03+00:00
TONY STAK 0 Reputation points
answered 2026-09-10T23:14:46.6633333+00:00
Stefan Blom 351.1K Reputation points MVP Volunteer Moderator
2 answers

Office Home and Student 2021 remains Unlicensed after reinstall and Online Repair

I have a genuine Office Home and Student 2021 license that came with my ASUS X415 laptop. The license is clearly listed in my Microsoft account under “Products you’ve purchased” as “Office Home and Student 2021”, added to my account in April…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-10T20:38:25.3966667+00:00
Abhijit Das 0 Reputation points
answered 2026-09-10T23:11:39.4433333+00:00
Stefan Blom 351.1K Reputation points MVP Volunteer Moderator
1 answer

Error al intentar modificar nombre legal y contactar a soporte (engage Center)

Buenas tardes, Ya logré ubicar mi certificación histórica (Exam 70-315) en mi transcript, pero necestio actualizar mi nombre legal completo para que coincida con mis documentos oficiales de Mexico (mis dos nombres y mis dos apellidos). Sin embargo al…

Microsoft Partner Center | Other
asked 2026-09-10T23:09:43.85+00:00
Eduardo Cota 0 Reputation points
answered 2026-09-10T23:09:59.0933333+00:00

AI answer

1 answer

How to log into MS To Do app using a work email/outlook exchange?

Hello, I'm helping an associate log into Miscrosoft To Do for the first time using his work email. We use Outlook Exchange and none of the options presented recognize his email address. We tried using the other sign in options and using a passkey/QR…

Exchange | Other
Exchange | Other

A powerful email and collaboration platform developed by Microsoft, designed to support enterprise-level communication and productivity. Miscellaneous topics that do not fit into specific categories.

1,003 questions
asked 2026-09-08T16:09:37.57+00:00
Emily Richardson 0 Reputation points
edited an answer 2026-09-10T23:09:17.9966667+00:00
Hendrix 990 Reputation points Independent Advisor
1 answer

SharePoint Shared Link Discovery, Site Access Review Scalability, and DAG Remediation Approach

I would like to understand: How to identify all shared links within a large SharePoint site, including creation date, expiration date, link type, permission level, and recipients. How Site Access Reviews can be effectively leveraged for large sites…

Microsoft 365 and Office | SharePoint | Other | Other
asked 2026-09-08T17:02:48.4766667+00:00
94179705 5 Reputation points
commented 2026-09-10T23:08:43.1266667+00:00
Hendrix 990 Reputation points Independent Advisor
2 answers

Teams Rooms Pro Management Portal Incident Notification Webhook Integration: Clarification on device monitoring limits and GA status

Hi Team, Could please provide the following details regarding the Teams Rooms Pro Management Portal Incident Notification Webhook Integration? Reference: https://learn.microsoft.com/en-us/microsoftteams/rooms/pmp-incident-webhook-integration A. Known…

Microsoft Teams | Development
Microsoft Teams | Development

Building, integrating, or customizing apps and workflows within Microsoft Teams using developer tools and APIs

5,066 questions
asked 2026-09-08T17:53:13.29+00:00
Devendra Hapase 0 Reputation points
edited an answer 2026-09-10T23:07:25.75+00:00
Hendrix 990 Reputation points Independent Advisor
1 answer

Teams Town Hall Organizer help

Need to join teams town hall webinar as an organizer and it is saying this on my teams app even though I am on the app:

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Schedule meetings
asked 2026-09-08T20:21:33.5+00:00
Connor, Mary 0 Reputation points
edited an answer 2026-09-10T23:06:36.69+00:00
Hendrix 990 Reputation points Independent Advisor