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Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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Greetings!
This is Tin, sorry to hear that your family is having issues with signing in with their accounts. May I know what is the exact error message that they are getting? If possible, can you send screenshots? Please make sure to encrypt any personal information for privacy and security reasons.
Thanks,
Tin