2,359 questions
1 answer
Quickbooks will not load after recent updates on 9/8/26 and 9/10/26.
Quickbooks desktop will not load after updates on 9/8/26 and 9//10/26. Blue circle just keeps spinning.
Windows for home | Windows 11 | Apps
asked
2026-09-10T18:33:51.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 36%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Carla Coonradt
0
Reputation points
answered
2026-09-11T00:28:07.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
15,730
Reputation points Microsoft External Staff
Moderator
2 answers
Sent emails not received
I send an email to a correct address and it appears in the SENT box but does not arrive at the recipient Please help me fix this problem
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,668 questions
asked
2026-09-10T22:45:39.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 47%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
jean jordan
0
Reputation points
answered
2026-09-11T00:27:26.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 86%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jhun Buala
5,535
Reputation points
Independent Advisor
1 answer
after login to my microsoft account the microsoft 365 office I paid $99.99 plus tax does not work. i can open my account but the program does not work. I want to cancel my account with microsoft and return the microsoft 365 office program for a full refun
I want to cancel my microsoft account and I want a complete refund. I paid $99.99 plus tax for microsoft 365 office program. It does not work.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,028 questions
asked
2026-09-09T20:16:03.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 87%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Donald Robertson
0
Reputation points
commented
2026-09-11T00:27:21.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXD%3C/text%3E%3C/svg%3E)
Xavier-D
12,595
Reputation points Microsoft External Staff
Moderator
1 answer
Excel on MAC, Date Formats to US and not UK
Hello, My dates are messed up and format to US. So I type "7-9" and should get 7 SEP, but I get 9 JUL I have checked regional settings and they are correct and set to UK I have used Terminal as someone recommended and it came back with ENG_GB I…
Microsoft 365 and Office | Excel | For home | MacOS
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,700 questions
asked
2026-09-10T15:48:41.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 99%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Jonah
0
Reputation points
commented
2026-09-11T00:27:20.71+00:00
Jeronimo Fuerte
45,750
Reputation points
Independent Advisor
1 answer
Copilot icon missing from Outlook on Mac
Troubleshooting recommendations don't work. I'm paying for a service that I can't use. When will this be fixed and will Microsoft credit those of us that are affected?
Microsoft Copilot | Other
2,111 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 3%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
1 answer
Perdi acesso aos códigos de verificação de 2 etapas do Roblox no aplicativo "authenticator", como posso recuperar?
Quando formatei meu celular e coloquei a conta no autenticador da Microsoft, notei que não se encontrava mais lá, a parte onde apareciam os códigos de verificação da Roblox. O que posso fazer pra recuperar?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,403 questions
asked
2026-02-04T16:59:39.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 82%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKG%3C/text%3E%3C/svg%3E)
Keven Gabriel
5
Reputation points
commented
2026-09-11T00:26:40.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 87%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
joaolukas ferreira
0
Reputation points
1 answer
What do you guys do all day? Stop breaking products we are REQUIRED TO USE FOR WORK.
It's utterly shocking how bad Microsoft has become. Nothing works. Nothing makes sense. Nothing is intuitive. Every product takes more effort to work with than it's worth. You see these community forum msgs with 100s of users telling them they broke…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,067 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 84%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
0 answers
Sole admin locked out due to lost MFA (no backup method) - tenant 3netcomunicacionescomco.onmicrosoft.com
Hello. I'm the IT lead for a small business and lost access to Microsoft Authenticator after replacing my phone. I have the correct password for the affected accounts, but the only registered MFA method is Microsoft Authenticator (no backup phone or…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,162 questions
asked
2026-09-11T00:24:27.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 25%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
Andres Jimenez
0
Reputation points
asked
2026-09-11T00:24:27.93+00:00
Andres Jimenez
0
Reputation points
1 answer
One of the answers was accepted by the question author.
How to give access to only a specific Teams channel or chat ?
Dear Community, i am trying to setup an api access to the graph api in teams. For that i understood that giving ChannelMessage.Send.Group is only possible as a RSC permission…
Microsoft Teams | Microsoft Teams for business | Teams and channels | Manage a team or channel
Microsoft Teams | Microsoft Teams for business | Teams and channels | Manage a team or channel
Controlling settings, permissions, and membership within Teams and channels
1,385 questions
asked
2026-08-31T15:38:59.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 75%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECE%3C/text%3E%3C/svg%3E)
Clemens Ernstberger
20
Reputation points
edited a comment
2026-09-11T00:24:26.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 56.00000000000001%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Hendrix
990
Reputation points
Independent Advisor
1 answer
Polls App in MS Teams
How do I setup the backend of Entra/Azure to allow staff only not students to add applications to a teams meeting like MS Polls?
Microsoft Teams | Microsoft Teams for education | Settings | Other
Microsoft Teams | Microsoft Teams for education | Settings | Other
Additional settings-related features and issues within Microsoft Teams for Education
184 questions
asked
2026-08-31T17:13:44.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 65%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EME%3C/text%3E%3C/svg%3E)
Michelle Everhart
0
Reputation points
edited an answer
2026-09-11T00:20:45.38+00:00
Hendrix
990
Reputation points
Independent Advisor
2 answers
Win11 built-in Administrator account issue
I've enabled the Administrator acct. on my PC. It's not displayed on WIN login screen along with other account on PC. I am able to log into account remotely from another PC in my home but unable to personalize the display (see screenshot). Edge browser…
Windows for home | Windows 11 | Accounts, profiles, and login
10,010 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 16%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
2 answers
Error: 550 5.6.200 STOREDRV.Deliver; message is treated as poison
Hi, A user has issues receiving email, i checked the Message Trace and this is what i did found - could someone explain what this should mean ? ( We are using Exchange Online - not on prem ) Reason: [{LED=550 5.6.200 STOREDRV.Deliver; message is treated…
Exchange Online
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
7,399 questions
asked
2026-08-31T16:34:47.9866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 81%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Marton, Norbert
0
Reputation points
edited an answer
2026-09-11T00:20:13.4833333+00:00
Hendrix
990
Reputation points
Independent Advisor
2 answers
How do I actually turn off Spatial Sound?
I am using my realtek headset, but it seems that no matter what I do, spatial sound remains on. Spatial sound is set on "off" but when I play a game with no native spatial sound, there it remains. I set spatial sound on "Windows…
Windows for home | Windows 11 | Settings
10,044 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 35%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EO%3C/text%3E%3C/svg%3E)
1 answer
My controller acts like a mouse pointer
Up until recently, both of my Xbox and PS5 controller acts like a mouse on my pc, but it's only on applications such as Spotify, Google Chrome, Microsoft Edge, etc. I tried disabling and re-enabling the controllers in Device Manager, it works only for a…
Windows for home | Windows 11 | Gaming
5,316 questions
asked
2026-09-07T16:53:16.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 89%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
✦MOONIEE ✦
0
Reputation points
commented
2026-09-11T00:19:05.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
12,030
Reputation points Microsoft External Staff
Moderator
1 answer
Does FILE_LINK_POSIX_SEMANTICS allow replacing an existing destination opened without FILE_SHARE_DELETE?
Hello, I’m trying to clarify the documented Windows/NTFS semantics of POSIX-style hard-link destination replacement. Consider the following state: File A already exists at the destination path. A has an existing open handle. That handle allows…
Windows development | Windows Driver Kit (WDK)
397 questions
asked
2026-09-11T00:18:24.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 87%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
希望 匿名
0
Reputation points
answered
2026-09-11T00:18:50.5433333+00:00
AI answer
2 answers
Bluetooth Pairing
I cannot pair my microsoft mouse with my new surface pro with windows 11
Surface | Accessories | Surface mice and keyboards
712 questions
asked
2026-09-10T19:00:35.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 28.000000000000004%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
Ron Trowbridge
0
Reputation points
answered
2026-09-11T00:17:57.1266667+00:00
Clary-N
15,730
Reputation points Microsoft External Staff
Moderator
1 answer
My "Chat" bar is blocked
I'm unable to use the "chat" bar. There is a red mark through it. It says the content is blocked. contact the site owner to fix the issue.
Microsoft Copilot | Other
2,111 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 63%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
1 answer
Printing from outlook hijacked by one note
Been trying to solve an issue from my mum. Essentially since one of the updates was installed onenote seems to be the default printer for outlook, I have tried the usual fixes setting actual printer as default, unticking one note etc but nothing works…
Windows for home | Windows 11 | Devices and drivers
24,317 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 40%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESF%3C/text%3E%3C/svg%3E)
2 answers
OneDrive Installation Issue on macOS Ventura 13.7.8
I had to reinstall one drive but I can't get the current version to open. I am on macOS Ventura 13.7.8
Microsoft 365 and Office | OneDrive | For business | MacOS
Microsoft 365 and Office | OneDrive | For business | MacOS
A Microsoft file hosting and synchronization service.
967 questions
asked
2026-08-31T19:01:20.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 63%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Rob Sherrin
0
Reputation points
edited an answer
2026-09-11T00:16:31.5+00:00
Hendrix
990
Reputation points
Independent Advisor
1 answer
Can't open an excel fille that has been tied to my old company's Microsoft 365
I have a 2016 excel file that has nothing to do with my old company that will not open. When i try to open the file i get the following message saying that my old company will not allow access,
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,847 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 94%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)