5,337 questions
2 answers
How to cancel Minecraft subscription?
I can't seem to cancel my minecraft marketplace subscription?? When I'm going to cancel on my microsoft account, I'm definitely signed in to the right account but it just doesn't show up as a subscription?
Windows for home | Windows 11 | Gaming
asked
2026-09-11T22:31:55.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 9%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENC%3C/text%3E%3C/svg%3E)
Natalia Chlebowska
0
Reputation points
answered
2026-09-13T17:55:59.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
paulr0511
48,535
Reputation points
Independent Advisor
1 answer
How to fix Office 365 installation error 30175-45 (2147942402)
I am trying to reinstall Office 365 on my computer (Windows 11). Because the normal installation got stuck on getting things ready, I downloaded the office 365 offline installer. I run the setup I get the following error. It read in English Something…
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
11,684 questions
asked
2026-09-12T18:01:14.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 63%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFV%3C/text%3E%3C/svg%3E)
Frank V
0
Reputation points
commented
2026-09-13T17:55:33.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 68%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Heimerdinger
380
Reputation points
Independent Advisor
3 answers
file history - element not found error
file history - element not found. Any solutions yet? I am getting the error message on both Windows 11 and Windows 10 PCs.
Windows for home | Windows 11 | Recovery and backup
5,764 questions
asked
2026-01-29T17:40:32.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 17%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Mark Lovell
5
Reputation points
commented
2026-09-13T17:53:48.4566667+00:00
Mark Lovell
5
Reputation points
1 answer
watchdog violation 0x133
I have been recently getting watchdog violation error 0x133 on my computer and it restarts. I have tried all recommended scans and it shows nothing
Windows for home | Other | Performance and system failures
2,854 questions
asked
2026-09-13T17:20:56.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 94%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Pam Shepherd
0
Reputation points
answered
2026-09-13T17:52:58.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
123.5K
Reputation points
Independent Advisor
2 answers
Portal not working
I am trying android device enrollment using Microsoft Intune Company Portal. Unable to setup work profile. I went into settings -> security -> installation sources -> and allowed company portal access. I also went into settings -> security…
Microsoft Security | Intune | Application management
Microsoft Security | Intune | Application management
Managing apps and software deployment through Microsoft Intune
1,084 questions
asked
2025-11-12T15:07:02.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
answered
2026-09-13T17:49:36.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 60%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jaymin Patel
0
Reputation points
2 answers
One drive duplicate files with computer / laptop / pc name
One drive duplicate files with computer / laptop / pc name I have onedrive account and I don't sync it with any folder like dekstop or documents, its purely a cloud based solution system of folders. Only 1 laptop is using this onedrive, it is not…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,132 questions
asked
2026-08-19T15:38:55.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 20%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kill_La SuperSurus
0
Reputation points
answered
2026-09-13T17:48:51.49+00:00
EmilyS726
266.9K
Reputation points
Independent Advisor
2 answers
Can't add IMAP email to my account.
I can't add a new IMAP email to my Outlook account. At the end of the process, I get a note saying I may need an app password. There are no instructions on which app to use.
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,678 questions
asked
2026-09-13T17:01:05.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 92%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
George Cooper
0
Reputation points
answered
2026-09-13T17:47:25.0433333+00:00
Manoel Barros
21,815
Reputation points
Independent Advisor
1 answer
Azure Communication Services (ACS) Telephony Strategy for Brazil
Hello Team, We are evaluating Azure Communication Services (ACS) telephony integration with Dynamics 365 Contact Center for customer operations in Brazil. From the ACS Brazil phone number availability documentation, it appears that Brazil number…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,798 questions
asked
2026-09-10T08:53:48.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 87%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Manish Kumar
0
Reputation points
answered
2026-09-13T17:44:56.9366667+00:00
Allan Solomon Mejia
8,585
Reputation points
3 answers
file history - element not found
file history - element not found. Any solutions yet? I am getting the error message on both Windows 11 and Windows 10 PCs.
Windows for business | Windows Client for IT Pros | User experience | Other
asked
2023-07-27T14:44:16.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 51%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
David Backhouse
95
Reputation points
answered
2026-09-13T17:44:45.0833333+00:00
Mark Lovell
5
Reputation points
1 answer
Unable to Redeem Croma Coupon
Hi Team, I have been waiting for the option to redeem a Croma coupon for the past 8–9 months, but it still has not appeared in my account. Could you please let me know if there is a way to redeem it, similar to how other gift cards such as Zepto,…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,341 questions
asked
2026-09-12T18:51:14.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 53%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Atul Anand Jha
0
Reputation points
answered
2026-09-13T17:41:58.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 2%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lucus-V
13,115
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
reward not sending after redeeming 2 already
i own one microsoft account, and i have used up 4,000 points to buy 2 microsoft rewards codes for minecoins (bedrock edition minecraft) and after spending 2,000 points more with rewards, i havent received an email about the code, and havent for at least…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,341 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 2%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
2 answers
I recently purchased 100gb of space need that onedrive back
I had to restore my windows and now I cannot access my onedrive account where I had purchased 100mb a month, please help!
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,132 questions
asked
2026-09-13T17:01:58.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 3%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETG%3C/text%3E%3C/svg%3E)
Tim Graves
0
Reputation points
answered
2026-09-13T17:40:58.3266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
87,535
Reputation points
Independent Advisor
2 answers
how to reinstall a deleted email account
One of my email accounts was hacked so was deleted about 5 days ago The account still sits on my account but messages are not being delivered . I want change settings so that messages come through
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,770 questions
asked
2026-09-13T15:09:00.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 89%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETO%3C/text%3E%3C/svg%3E)
Terry O'Dea
0
Reputation points
answered
2026-09-13T17:39:06.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 62%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
Brian Tillman
27,025
Reputation points
Independent Advisor
2 answers
My wife cannot login with either PIN or password
My wife is logged out of or computer. Neither her PIN or her password work.
Windows for home | Windows 11 | Accounts, profiles, and login
10,063 questions
asked
2026-09-13T15:56:40.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 10%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Peter Middlehurst
0
Reputation points
answered
2026-09-13T17:33:49.5966667+00:00
Manoel Barros
21,815
Reputation points
Independent Advisor
1 answer
Microsoft account was active yesterday, now says "account does not exist", Xbox signed out and Outlook mailbox unavailable
Hello, I am hoping someone can advise on what may have happened to a Microsoft account that appears to have disappeared. The account is: [--PII REMOVED--] This is not a forgotten password issue. The account was active and being used on Xbox until the…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,629 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 96%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
0 answers
My Microsoft account was hacked, and the attacker completely changed my security information
Hello Microsoft Support Community, My Microsoft account associated with ******@gmail.com appears to have been hacked. The attacker has completely changed my account's security information, including the recovery details, and replaced them with their own…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,629 questions
asked
2026-09-13T16:55:22.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 68%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
jaya krishna seethagari
0
Reputation points
commented
2026-09-13T17:30:48.7033333+00:00
John Jefferson Doyon
87,535
Reputation points
Independent Advisor
2 answers
Account Recovery Blocked
Hello, I have tried to unlock my personal email which I use for university and such however it keeps saying that my account recovery has been blocked due to activity that goes against the terms and conditions. I have used that email other than to log…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,629 questions
asked
2026-09-13T16:43:51.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 50%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFA%3C/text%3E%3C/svg%3E)
Fae A
0
Reputation points
answered
2026-09-13T17:26:32.5966667+00:00
Manoel Barros
21,815
Reputation points
Independent Advisor
2 answers
Setting up a new email for my business
I am attempting to set up my business email account so that I can change my password.
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,073 questions
asked
2026-09-13T16:55:41.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 61%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERJ%3C/text%3E%3C/svg%3E)
Robert Johnson
0
Reputation points
answered
2026-09-13T17:26:01.7866667+00:00
Heimerdinger
380
Reputation points
Independent Advisor
1 answer
Authenticator pop up verification prompts are not being displayed consistently.
I use an account that I periodically need to reverify my identity to use. The first time this happened, the site wouldnt even approve the 6 digit code in Authenticator, even though the same code woked for the company primary sit (typically i would…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,440 questions
asked
2026-09-13T17:25:26.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 86%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Rick Stein
0
Reputation points
answered
2026-09-13T17:25:42.72+00:00
AI answer
2 answers
Double billing
Why am I getting billed twice a month for Microsoft 365?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,973 questions
asked
2026-09-13T16:51:50.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 26%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJO%3C/text%3E%3C/svg%3E)
Jim Oglesby
0
Reputation points
answered
2026-09-13T17:25:25.2066667+00:00
EmilyS726
266.9K
Reputation points
Independent Advisor