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MS account security

How do I speak directly on my landline telephone with a live MS tech support agent about my MS account? Thank you. GB

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-08T00:21:18.73+00:00
Gordon Bastian 0 Reputation points
commented 2026-09-08T01:11:23.4766667+00:00
Bulldog 4,315 Reputation points
1 answer

Login issue with Microsoft or is it my phone ?

I don’t received the verification code from Microsoft to my IPhone so I am not able to resolve an issue with my computer since I need a verification code to move forward. Anyone has a solution? Thank you for your help.

Microsoft Security | Microsoft Authenticator
asked 2026-09-07T15:04:15.2466667+00:00
Andree Faulkner 0 Reputation points
answered 2026-09-07T15:04:40.2866667+00:00

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1 answer

fix authenticator

my email and authenticator have logged me out but my authenticator wants me to use the authenticator but i can’t because im logged out and it won’t let me log back in

Microsoft Security | Microsoft Authenticator
asked 2026-09-07T14:20:32.3533333+00:00
Alsop, Pippa 0 Reputation points
answered 2026-09-07T14:20:52.56+00:00

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1 answer

Request to merge duplicate profiles and transfer certification - Abhishek Chougule

Hello Microsoft Support Team,I passed my Power BI Data Analyst Associate exam, but the certificate was assigned to a Microsoft Learn profile (abhishekchougule-7209) that I am locked out of and cannot access.I want to merge that old account into this…

Community Center | Not monitored
asked 2026-09-07T14:14:43.2566667+00:00
Abhishek Chougule 0 Reputation points
edited the question 2026-09-07T14:16:05.9433333+00:00
Daniel-Vo 6,275 Reputation points Microsoft External Staff Moderator
1 answer

Deployment Fails: DACPAC Deployment in Azure DevOps Pipeline Lacks Detailed Error Logs

Problem Description: We are encountering an issue during the DACPAC deployment step in our Azure DevOps pipeline. The deployment fails, but the database logs do not provide adequate details to understand the root cause. In the previous version of the…

Azure DevOps
asked 2026-09-01T09:33:08.23+00:00
Arora, Parth 0 Reputation points
edited a comment 2026-09-07T13:59:54.1133333+00:00
Tejaswini Billakurthi 250 Reputation points Microsoft External Staff Moderator
1 answer

MY MICROSOFT ACCOUNT GOT HACKED

i am playing a minecraft server and someone tolds me that he wants to gift me something for the server and after i checked the website and i putted my info it was a SCAM and my microsoft account got changed password and changed to a differnt email PLEASE…

Microsoft Security | Microsoft Authenticator
asked 2026-09-07T13:46:09.14+00:00
Paddy Lee 0 Reputation points
answered 2026-09-07T13:46:25.52+00:00

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1 answer

BitLocker Recovery Key page enters an infinite redirect loop after

When I click on "Manage recovery keys" I get stuck in an infinite loop. When I search for help on this issue on the Microsoft support page I'm given three previous topics: More help BitLocker recovery key page infinite loading loop…

Windows for home | Windows 11 | Recovery and backup
asked 2026-09-07T13:33:50.9733333+00:00
Shopper Moffat 0 Reputation points
answered 2026-09-07T13:34:11.6733333+00:00

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1 answer

Changed phones, using MS Auth app but can't add Tesla to it

I changed phones (Android) and trying to add Tesla to the MS Authenticator like I had in my last phone but can't seem to do so. Help.

Microsoft Security | Microsoft Authenticator
asked 2026-09-07T12:52:25.5033333+00:00
Fred Perez 0 Reputation points
answered 2026-09-07T12:52:41.1+00:00

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1 answer

unable to schedule the email

Post providing the personal details when moving forward for exam schedule page getting unexpected error since 3 days. This question is related to the following Learning Module

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-09-07T10:23:50.8866667+00:00
Vikas Singh 0 Reputation points
answered 2026-09-07T10:24:10.6433333+00:00

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1 answer

Microsoft Power BI Data Analyst

Hi Sir, What are the consequences if I failed more than 5 times within 12-month duration from 1st attempted examination? and what would happen also if I failed the examination 3 times and duration 12-months has over from 1st date of examination? …

Community Center | Not monitored
asked 2026-09-07T06:53:37.5666667+00:00
Nurfatihah Shahira 0 Reputation points
edited the question 2026-09-07T10:06:32.7433333+00:00
Gérard Oomens 131.2K Reputation points Volunteer Moderator
1 answer

Microsoft account hacked

My other microsoft account was hacked by someone who replaced my email with "******@milieuwell.com" I had a gifted minecraft in that account and it was hacked and Im trying to recover it back. I really need to talk to an agent regarding this…

Community Center
Community Center

A forum category for discussions about the Microsoft Q&A website itself, including feedback, bugs, suggestions, and community programs.

12 questions
asked 2026-09-07T09:59:23.58+00:00
Ashaaz Hasan 0 Reputation points
answered 2026-09-07T09:59:47.18+00:00

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1 answer

Retrieve deleted account

I deleted my first account 2 days ago. Can i get it back?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-07T09:37:07.7633333+00:00
A m y 0 Reputation points
edited the question 2026-09-07T09:59:07.89+00:00
Gérard Oomens 131.2K Reputation points Volunteer Moderator
1 answer

How can I receive the student discount for the SC-500 certification exam?

Hello Microsoft Learn Support, I am currently enrolled as a university student in Germany and I am interested in taking the Microsoft SC-500 certification exam. I would like to know how I can take advantage of the student/academic discount available for…

Community Center | Not monitored
asked 2026-09-07T09:46:48.9+00:00
SAIF ABBASI 0 Reputation points
edited the question 2026-09-07T09:49:19.3233333+00:00
Daniel-Vo 6,275 Reputation points Microsoft External Staff Moderator
1 answer

I need to talk to a support agent

I was talking to a support agent and my phone was cut off. Can some one call me?

Microsoft Security | Microsoft Defender | Other
asked 2026-01-25T21:48:24.6033333+00:00
Kathleen Lavall 10 Reputation points
commented 2026-09-07T08:52:46.3066667+00:00
Diana Killi 0 Reputation points
1 answer

O365 apps signing from IOS device detected as MAC device

We have configured our conditional access policies to block access for macOS and Windows devices that are not connected to the domain. We have also whitelisted iOS and Android devices to allow their access. However, we noticed that the Entra ID sign-in…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-07T08:10:01.42+00:00
Jahfar 0 Reputation points
answered 2026-09-07T08:10:16.4166667+00:00

AI answer

1 answer

Windows Autopilot Setup Fails After Motherboard Replacement

Issue Description After a motherboard replacement, the PC was reset, but the Windows Autopilot initial setup cannot be completed. Error Code 80180014

Microsoft Security | Windows Autopilot
asked 2026-09-07T07:50:19.6466667+00:00
Owatari, Fumitaka 0 Reputation points
answered 2026-09-07T07:50:38.16+00:00

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1 answer

Artifact Signing: SmartScreen 'unrecognized app' for binaries signed with Microsoft ID Verified CS AOC CA 03

We publish a Windows desktop application and sign it with Azure Artifact Signing (Public Trust). Organization identity validation completed successfully on 1 September 2026. The application executable and the NSIS installer are both signed and RFC 3161…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,247 questions
asked 2026-09-07T05:32:11.81+00:00
David T 0 Reputation points
edited the question 2026-09-07T06:29:25.9966667+00:00
David T 0 Reputation points
1 answer

Microsoft Power BI Data Analyst

Hi Sir, I have attended the course in the last year 2025 Nov. I have attended the examination for first time in June 2026, unfortunately I have failed the examination. I would like to address the concern is there any due date to repeat exam for…

Community Center | Not monitored
asked 2026-09-07T06:18:23.4366667+00:00
Nurfatihah Shahira 0 Reputation points
edited the question 2026-09-07T06:19:50.7266667+00:00
Kai-Ex 1,570 Reputation points Microsoft External Staff Moderator
1 answer

canceling subscription and getting refund

I need to speak to someone about canceling my subscription and getting a refund. Can anyone point me in the right direction?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-08-21T19:32:47.15+00:00
Robin Evans 0 Reputation points
commented 2026-09-07T05:26:16.2533333+00:00
Ken Howe 0 Reputation points
1 answer

WinSxs corrupt

The WinSxS component store has deeper corruption The servicing stack is damaged DISM can’t access the repair source it needs A pending update is blocking repairs what is the step by step fix plz

Microsoft Security | Microsoft Authenticator
asked 2026-09-07T04:05:14.8566667+00:00
Al T 0 Reputation points
answered 2026-09-07T04:05:42.3966667+00:00

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