Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,180 questions
1 answer
Personal vault not working on Onedrive app in W11 since KB5079473
After the latest update unlocking the Onedrive vault kept saying it needed internet. I installed KB5079473 and shutdown. The next morning I booted up and wasn't able to unlock the Personal Vault. I tried the recommendation using wsreset but it also…
Microsoft 365 and Office | OneDrive | For home | Windows
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 14.000000000000002%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
1 answer
OneNote does not sync with iPadOS or iPhone IOS
Sync works fine on my Mac and used to work on my phone (though I've changed my iPad). Now I can apparently sign-in to my account through either iPadOS or IOS but it's empty of contents. I suspect I'm not actually linking to my existing account. Anyone…
Microsoft 365 and Office | OneNote | For home | iOS
Microsoft 365 and Office | OneNote | For home | iOS
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
498 questions
asked
2026-03-17T17:15:05.5533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 34%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED4%3C/text%3E%3C/svg%3E)
Daveypez-4194
5
Reputation points
commented
2026-03-17T17:32:21.7366667+00:00
Daveypez-4194
5
Reputation points
1 answer
Annual Membership
I am charged annually for a membership that I am not sure I have access to any longer. The laptops are all old and retired. I also am charged $1.99 each month through Microsoft for something seemingly separate???
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,221 questions
asked
2026-03-17T17:31:48.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 93%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
carrie Amezcua
0
Reputation points
answered
2026-03-17T17:32:00.0933333+00:00
AI answer
1 answer
email send/receive error
I receive emails daily to my primary email account. However, I have 3 subsequent email addresses where the emails have not updated since last week. I am unsure of why the emails stopped updated on my computer. They are updated on my cell phone, but…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,205 questions
asked
2026-03-17T17:15:42.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 77%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Sabrina
0
Reputation points
answered
2026-03-17T17:15:56.88+00:00
AI answer
1 answer
Setting issue and couldn't login
Setting issue ⚠️ I need to use my Microsoft account and Google account maila az my personal account, not my school account. account. All important emails are blocked and have not been received. Please set my setting and let my emails deliver to me with…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,911 questions
asked
2026-03-17T17:07:26.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 74%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Maryam Miraee
0
Reputation points
answered
2026-03-17T17:07:41.39+00:00
AI answer
1 answer
Unable to access Azure Portal using my personal email to which the subscription was established.
Good afternoon, I'm having an issue logging in to my Azure subscription using the personal email with which the subscription was created. MFA is no longer an option because it requires a 6-digit code, but in Microsoft Authenticator, I'm only getting an…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,104 questions
asked
2026-03-17T17:05:12.3933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 23%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
dublinjm@gmail.com
0
Reputation points
edited the question
2026-03-17T17:07:36.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Clover-L
25
Reputation points Microsoft External Staff
Moderator
1 answer
Subscription Issue
I susbcribed for Microsoft premium with LinkedIN premium for 1 year. I did not receive activation email for LinkedIn yet.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,104 questions
asked
2026-03-17T16:53:24.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 31%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVA%3C/text%3E%3C/svg%3E)
valliammmai annamalai
0
Reputation points
answered
2026-03-17T16:53:46.8033333+00:00
AI answer
1 answer
My son account got stoln and deleted i want to restore it
my son microsoft account and mincraft account got stolen (online fraud). post that they replaced the application user and deleted my son account Can it get restored? my son origical account ******@gmail.com Scamed account email ******@outlook.com
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,511 questions
asked
2026-03-17T16:51:31.2533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 95%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EON%3C/text%3E%3C/svg%3E)
Omer Nahum
0
Reputation points
answered
2026-03-17T16:51:54.6466667+00:00
AI answer
1 answer
Hey when i filled the azure for student form for student ambassador then i filled the details but it wasn't registered can you fix the problem
This is showing like this can you tell what to do next
Azure | Azure Training
Azure | Azure Training
Training: Instruction to develop new skills.
3,323 questions
asked
2026-03-17T16:03:36.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 45%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
deepaknailwal
0
Reputation points
edited the question
2026-03-17T16:41:36.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 67%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Ruwim.B
6,900
Reputation points
Volunteer Moderator
1 answer
Trying to register for the Microsoft Agent-a-thon: Level 1 session running on 6 May
I'm trying to register for this sessions: https://msevents.microsoft.com/event?id=3047960691 but I'm getting an error message (There was a problem with you registration). A colleague successfully registered from the same network and I've been able to…
Microsoft Copilot | Other
2,191 questions
asked
2026-03-17T16:27:03.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 95%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
Tom Harari
0
Reputation points
answered
2026-03-17T16:27:17.4366667+00:00
AI answer
1 answer
Billed Twice
I have been charged for a Family Plan on March 2, 2026 & Personal account on March 11, 2026. I only want the personal account see attached PayPal charges. Please refund the Family Plan charges. Thank you, Andre Denault
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,104 questions
asked
2026-03-17T16:20:39.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 63%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Andre Denault
0
Reputation points
answered
2026-03-17T16:20:54.57+00:00
AI answer
1 answer
Is there any way to speak or chat with a person?
I spoke with an agent yesterday, ticket # 7099643963, but the problem still exists. Still need help.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,205 questions
asked
2026-03-17T16:13:56.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 74%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGG%3C/text%3E%3C/svg%3E)
George Green
0
Reputation points
answered
2026-03-17T16:14:11.8466667+00:00
AI answer
1 answer
Human customer service advisors
Just wondering where all the customer support has gone? Does Microsoft now only use computer generated support advisors, no longer any human communication? If it was an intelligent Ai connection you had over the phone, this would be ok. But, you only…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,004 questions
asked
2026-03-17T15:52:33.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 34%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECW%3C/text%3E%3C/svg%3E)
Conrad Williams
0
Reputation points
edited the question
2026-03-17T16:04:20.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 51%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKV%3C/text%3E%3C/svg%3E)
Karnam Venkata Rajeswari
5,255
Reputation points Microsoft External Staff
Moderator
1 answer
Publisher 2021 with Office 2024
I am trying to add MS Publisher 2021 (latest version) to a computer with MS Office 2024. To install Publisher I am prompted to uninstall Office. To reinstall Office, I am prompted to uninstall Publisher. Is there any way to run both Publisher 2021 and…
Microsoft 365 and Office | Publisher | Other
Microsoft 365 and Office | Publisher | Other
A desktop publishing application from Microsoft that focuses on page layout and graphic design.
216 questions
asked
2026-03-17T15:35:58.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 52%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBK%3C/text%3E%3C/svg%3E)
Bill Kendrick
0
Reputation points
answered
2026-03-17T15:36:11.5066667+00:00
AI answer
1 answer
How to cancel/fix realms subscription not showing up on Microsoft subscriptions page?
I'm currently trying to cancel my realms subscription, but when i follow the cancel button in Minecraft, Microsoft shows me that I don't have any subscriptions, I'm using the same account. The only thing that i can think of that might be interfering is…
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,067 questions
asked
2026-03-17T15:27:56.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 93%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
LM
10
Reputation points
answered
2026-03-17T15:28:12.5666667+00:00
AI answer
1 answer
ShellRunAs issue
I am trying to use ShellRunAs to run some executables such as: shellRunAs.exe /netonly c:\windows\system32\serverManager.exe but it complains saying that "the system cannot find the file specified" but file is there, in the correct path, so I…
Sysinternals
Sysinternals
Advanced system utilities to manage, troubleshoot, and diagnose Windows and Linux systems and applications.
1,399 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 55.00000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
How to sort access permissions not there for one drive upload and canon printer files
How to sort access permissions not there for one drive upload and canon printer files I have uninstalled both one drive and canon and reinstalled. There was no difference
Microsoft 365 and Office | OneDrive | For home | Other
Microsoft 365 and Office | OneDrive | For home | Other
A Microsoft file hosting and synchronization service.
1,104 questions
asked
2026-03-17T15:18:15.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 19%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBR%3C/text%3E%3C/svg%3E)
Brian Robertson
0
Reputation points
answered
2026-03-17T15:18:36.77+00:00
AI answer
1 answer
Couldn't create an account because my e-mail is used by somebody else
I wanted to create an account using my normal e-mail address. However, I got the information, that this e-mail is already used by somebody else. Unfortunately, I cannot enter this account though, because there is another mail address used, to reset the…
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,067 questions
asked
2026-03-17T15:13:42.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 38%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kim Locher
0
Reputation points
answered
2026-03-17T15:14:00.91+00:00
AI answer
1 answer
Issue where network credentials are required when accessing a shared folder after the Windows update in May 2025
This is an elementary school computer lab environment. One teacher PC and 30 student PCs are connected to the same switching hub and are on the same local area network (LAN). A specific folder on the teacher’s PC is shared so that multiple student PCs…
Windows for home | Windows 11 | Windows update
15,577 questions
asked
2026-03-17T15:03:46.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 9%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECJ%3C/text%3E%3C/svg%3E)
ck J
0
Reputation points
answered
2026-03-17T15:04:13.09+00:00
AI answer
1 answer
How to delete all emails ending .firebaseapp.com
I have just seen a question about this problem, which Google has to find some way of not being abused, if they consider doing so, just because they want to, but I need to ask why can't Outlook manage junk mail to direct post straight into the Delete Mail…
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,393 questions
asked
2026-03-17T14:44:35.5933333+00:00
JeffreyTimothyValerie-8472
41
Reputation points
answered
2026-03-17T14:44:54.7166667+00:00
AI answer