Outlook | Outlook for mobile | Outlook for Android | For home
Using Outlook for Android for personal email and calendar management
2,263 questions
1 answer
Cannot log in to Outlook account on a new phone
I cannot log into my outlook account on a new phone
Outlook | Outlook for mobile | Outlook for Android | For home
asked
2026-08-20T18:37:11.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 75%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Anthony Lewis
0
Reputation points
commented
2026-08-20T22:04:20.6866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
86,980
Reputation points
Independent Advisor
1 answer
O365 email security
During last couple of years, several of our O365 exchange email accounts got compromised time-to-time even when MFA was enforced. During these email hacking incidents, email users did not receive any unexpected Microsoft security codes on their phone.…
Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
Protection against phishing, malware, and other threats targeting email and collaboration tools in Microsoft 365
240 questions
asked
2026-08-20T21:03:16.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 87%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDJ%3C/text%3E%3C/svg%3E)
Dharshan Jinasena
0
Reputation points
answered
2026-08-20T21:03:33.3633333+00:00
AI answer
1 answer
BILLING PROBLEM
PURCHASED A MICROSOFT 365 PERSONAL GIFT CARD FROM COSTCO FOR MICROSOFT 365. REGISTERED IT. ALSO BEEN GETTING BILLED FOR MONTHS. HOW DO YOU FIX PROBLEM?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,029 questions
asked
2026-08-20T20:20:59.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 27%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
JOHN DOUNIS
0
Reputation points
commented
2026-08-20T21:03:07.17+00:00
John Jefferson Doyon
86,980
Reputation points
Independent Advisor
1 answer
Urgent - unable to login into my Hotmail account, 2FA (authenticator apps, can be used) but have two mobile phones connetced
Hi, I need urgent help recovering access to my long-time Hotmail account . I don't remember my password, l reset my mobile, my account has two-step verification (2FA) enabled, I can no longer approve by sign-ins or access recovery options. The system…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,402 questions
asked
2026-08-17T09:02:24.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 96%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
Ravinder Dhar
0
Reputation points
commented
2026-08-20T20:58:07.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 69%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
Rob Koch
26,075
Reputation points
Volunteer Moderator
1 answer
I am being billed for a charge that I do not find on my Microsoft account page.
I've done all the investigation steps on my Microsoft account page and it shows no charges for the past 3 months, but I have a charge on my credit card statement from a month ago. Why can't I contact Microsoft by phone, text, whatever, to see what this…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,066 questions
asked
2026-08-20T20:27:58.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 75%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWC%3C/text%3E%3C/svg%3E)
Will Cornell
0
Reputation points
answered
2026-08-20T20:28:15.22+00:00
AI answer
1 answer
I need to speak to a human being
Problems with my 365on my mac. I need to speak to a human.
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,305 questions
asked
2026-08-20T19:35:17.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 21%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECR%3C/text%3E%3C/svg%3E)
Craig Reynolds
0
Reputation points
commented
2026-08-20T20:08:45.2+00:00
EmilyS726
264.8K
Reputation points
Independent Advisor
1 answer
driver 10.0.26100.8972 not recognised by pc
this i believe is a bluetooth driver and it says it is updated just not working and i dont know how to fix it
Windows for home | Windows 11 | Devices and drivers
24,319 questions
asked
2026-08-20T19:23:53.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 99%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
James Stead
0
Reputation points
commented
2026-08-20T19:55:57.18+00:00
EmilyS726
264.8K
Reputation points
Independent Advisor
1 answer
Azure for Students Activation Issue — Institutional Domain Not Recognized
I am a verified GitHub Student Developer Pack student. My GitHub Student Developer Pack is active until April 1, 2028. However, when I redeem the Microsoft Azure offer, Azure redirects me to Academic Verification and says that my institutional domain…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,700 questions
asked
2026-08-20T19:22:08.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 92%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELJ%3C/text%3E%3C/svg%3E)
Lavesh Jadon
0
Reputation points
edited the question
2026-08-20T19:24:38.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Clover-L
25
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft Rewards Daily Set not showing complete
Microsoft Rewards daily set not showing as complete despite having completed daily set
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,294 questions
asked
2026-08-20T18:32:33.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 97%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Shalen Block
0
Reputation points
commented
2026-08-20T19:15:54.97+00:00
John Jefferson Doyon
86,980
Reputation points
Independent Advisor
1 answer
I need help with my 2 step authenticator
Hi my 2 step authenticator hasn't got all my accounts on after I lost my phone andre downloaded please could you help thank you
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,402 questions
asked
2026-08-20T19:10:42.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 63%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Aaron Snape
0
Reputation points
answered
2026-08-20T19:10:56.67+00:00
AI answer
1 answer
I could not login from my laptop
Can I sign in on laptop also with this account Because the time trying to login from my laptop that password does not working and I couldn't change my password
Windows for home | Windows 11 | Accounts, profiles, and login
10,014 questions
asked
2026-08-20T17:47:13.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 13%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENA%3C/text%3E%3C/svg%3E)
NEELAM AGARWAL
0
Reputation points
commented
2026-08-20T18:52:38.71+00:00
John Jefferson Doyon
86,980
Reputation points
Independent Advisor
1 answer
365 personal subscription because only me uses it, limitations to this?
Does that mean I cannot use copilot, transcription etc., Does personal limit what you can use?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,895 questions
asked
2026-08-20T17:34:19.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 64%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Maureen Holliday
0
Reputation points
answered
2026-08-20T17:34:34.49+00:00
AI answer
1 answer
How to receive verification code
Im not receiving code why im signing in Microsoft but need verification code the problem is im not getting code
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,402 questions
asked
2026-08-20T15:21:24.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 94%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Jenny Lyn Brana Silarde (GCSKT)
0
Reputation points
answered
2026-08-20T15:21:41.4233333+00:00
AI answer
1 answer
Unknown person attempting to access Microsoft authenticator.
On my personal account, I've had someone trying to login in my Microsoft authenticator. It happens everyday and I keep denying access. I don't know If they have access to my password but they definitely have access to my email. It also raises a concern…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,402 questions
asked
2026-08-20T15:10:10.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 59%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
RAYNA RAHMAN
0
Reputation points
answered
2026-08-20T15:10:27.9433333+00:00
AI answer
1 answer
how to delete my acc
how do i delete my accont i dont want it 56565665656566567676776767676767 ignore that
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,509 questions
asked
2026-08-20T15:03:54.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 88%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENG%3C/text%3E%3C/svg%3E)
Nixon G
0
Reputation points
answered
2026-08-20T15:04:07.14+00:00
AI answer
1 answer
How do I link learning points to my companies learning?
I have taken a couple Microsoft learning sessions and would like to link the points to the learning system at the company I work for. How would I do that? This question is related to the following Learning Module
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,700 questions
asked
2026-08-20T14:51:15.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 99%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFM%3C/text%3E%3C/svg%3E)
Foth, Mary Ann
0
Reputation points
edited the question
2026-08-20T14:53:06.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 59%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Nam-D
3,980
Reputation points Microsoft External Staff
Moderator
1 answer
Outlook web not receiving emails from a certain site
Outlook web, personal not a corporate user, btw. Plain old outlook.com. I won’t name any names, but I belong to an online forum that is run by slightly amateurish hobbyists. Nice place, nice people, but not administered by true industry experts and…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,673 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 72%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
1 answer
My certification not showing in partner center
The certification has been successfully linked and visible in Partner Center for approximately two years. No changes have been made to the candidate's Microsoft Learn profile, account, or certification. The certification remains visible in the Microsoft…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,534 questions
asked
2026-08-20T14:16:27.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 40%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sanjaykumar Modha
0
Reputation points
answered
2026-08-20T14:16:44.9666667+00:00
AI answer
1 answer
Bing Places: Unable to verify or correct business address – verification methods are unusable
Hello, I am trying to recover access to our company's Bing Places listing, but I am completely blocked by the verification process because the information currently associated with the listing is incorrect. Business: Patis Service Toulouse ** **The…
Bing | Other
Bing | Other
Miscellaneous topics that do not fit into specific categories.
1,543 questions
asked
2026-08-20T13:45:16.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 52%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Alexandre DEL LUNGO
0
Reputation points
answered
2026-08-20T13:45:37.32+00:00
AI answer
1 answer
windowos issu
windowos not ativesion prodcet key and microsofot place help
Windows for home | Windows 10 | Licensing and activation
6,799 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 4%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 96%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)