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3 answers

Error code shown

Hello,My 13 year old daughter does not have a kids microsoft account and her friend tried to join her on her world in minecraft the error code shown is Guardian and they have tried many times to fix it and it still wont work please fix this.

Windows for home | Other | Gaming
asked 2025-08-27T01:07:04+00:00
Braylee Kelley 15 Reputation points
commented 2026-09-17T16:54:33.2033333+00:00
Ganesh Khaladkar 0 Reputation points
3 answers

no audio after update windows 11

RealTek Audio drivers after Windows 11 update... I can't play music. What do I do?

Windows for home | Windows 11 | Windows update
asked 2026-03-17T20:08:16.98+00:00
Małgorzata Krukowska 0 Reputation points
commented 2026-09-17T16:48:59.0266667+00:00
Brian Dittmer 0 Reputation points
1 answer One of the answers was accepted by the question author.

Move Microsoft 365 licences from reseller to Microsoft direct

I currently have two Microsoft Exchange Online mailboxes for my own domain. These are currently supplied and billed by the UK reseller names.co.uk as an “Exchange Online Essentials – 2 User” subscription. The names.co.uk subscription is due to expire on…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-03T21:53:03.9466667+00:00
greg 20 Reputation points
accepted 2026-09-17T16:41:06.6866667+00:00
greg 20 Reputation points
1 answer

Passcode not in the right format

I want to update my microsoft prescription with a new visa card for payment but my post code keeps says is in in the right format. My postcode is T23TW83. How should I format this ?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-17T13:51:07.4433333+00:00
Yvonne Egan 0 Reputation points
answered 2026-09-17T16:40:45.99+00:00
Diana Mariz 10,925 Reputation points Independent Advisor
1 answer

How do I reset Office 2024 pro plus product key to authenticate Outlook

When I upgraded to Windows 11, my copy of Outlook 2010 stopped working. I purchased a copy of Office 2024 pro plus, downloaded the ISO file and followed the instructions to install the package. Outlook worked for a while, but now asks me to activate the…

Microsoft 365 and Office | Other
asked 2025-12-30T02:53:01.33+00:00
Digitalags 0 Reputation points
commented 2026-09-17T16:40:34.56+00:00
Diether Cooke 0 Reputation points
1 answer

Studentenabonnement activeren

Beste medewerker, Ik heb een studentenabonnement voor Office 365 gehaald, en heb daarvan een activatielink ontvangen. Als ik met mijn studenten email wil inloggen na het klikken van deze activatie, herkent deze de email niet. Hoe kunnen we dit…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-09-17T09:39:20.5433333+00:00
Broekhoven, A.J. van (Amanda) 0 Reputation points
edited an answer 2026-09-17T16:32:59.4366667+00:00
Heimerdinger 630 Reputation points Independent Advisor
2 answers

Windows：How to fix an expired Windows build in Windows Insider Preview

My computer's certificate has expired now. What should I do?

Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2026-09-17T15:31:22.7466667+00:00
王 一帆 0 Reputation points
answered 2026-09-17T16:30:22.42+00:00
CrazyKats 19,760 Reputation points Volunteer Moderator
3 answers

Did Microsoft receive my two letters?

I recently sent two letters to Microsoft, dated August 27th and August 31st - sent to their adress at Evert v/d Beekstraat, Schiphol, The Netherlands as recommended by a Microsoft chat support employee. But so far no answer.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-17T08:27:55.97+00:00
Pepijn Koops 0 Reputation points
answered 2026-09-17T16:30:08.4633333+00:00
Onyx Is here 4,935 Reputation points Independent Advisor
1 answer

MABS Backup Job Fails with Access Denied (0x80070005)

Hello, We recently installed a Microsoft Azure Backup Server (MABS) and configured the required protection groups and backup jobs. After adding the protected servers and configuring the protection groups, we observed that the scheduled backup jobs are…

Azure Backup
Azure Backup

An Azure backup service that provides built-in management at scale.

1,815 questions
asked 2026-09-17T15:38:33.27+00:00
Raghav 0 Reputation points
edited the question 2026-09-17T16:25:48.6733333+00:00
Raghav 0 Reputation points
2 answers

How to sign in to my work onedrive in the File Explorer

I am signed into my OneDrive work in Publisher, Word, etc. However, when I open my pc's File Explorer, it says that I am in my personal OneDrive. How do I open/sign in to my work's OneDrive?

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-03-31T18:25:49.27+00:00
Mary H 0 Reputation points
commented 2026-09-17T16:19:33.07+00:00
Samila 0 Reputation points
1 answer

Windows 10 Pro OEM Activation Fails with 0xC004C003 and 0x803FA067 After Repair Install (Dell Latitude 5280)

I have a Dell Latitude 5280 (Service Tag: ********3H2). Windows 10 Pro (22H2) is installed. The BIOS OEM key is detected, but activation fails with error 0xC004C003 and 0x803FA067 after a repair install. I already tried the Activation Troubleshooter,…

Windows for home | Windows 10 | Licensing and activation
asked 2026-09-17T15:41:07.9233333+00:00
Naveen Kumar.M 0 Reputation points
answered 2026-09-17T16:18:24.72+00:00
DaveM121 935.1K Reputation points Independent Advisor
2 answers

Bookings: Setting Staff Availability by Service Type

Our team is considering using Microsoft Bookings to streamline our appointment system. We have a hybrid office, so some days we work in person and others we are remote. The only work around I have found for this in Bookings is to have two of the same…

Windows for business | Windows 365 Enterprise
asked 2025-10-13T21:16:43.58+00:00
Gutiérrez-Sosa, Laly - sosazg 0 Reputation points
edited a comment 2026-09-17T16:15:37.2766667+00:00
Katrina Chu 0 Reputation points
3 answers

Random keys not working after latest update

Several seemingly random keys on the top row of my keyboard quit working immediately following restarting after the most recent update (w, r, u, and i). I have uninstalled and rebooted both the ASUS and Standard keyboard, which has not worked. External…

Windows for home | Windows 11 | Performance and system failures
asked 2026-08-14T16:52:37.44+00:00
robin w 5 Reputation points
commented 2026-09-17T16:12:29.36+00:00
PixelsBH 0 Reputation points
2 answers

Can no longer sign in to Link to Windws

Another support rep on another question told me to remove my hotmail account on the phone. Now I can't logon to Link To WIndows app on my computer I keep trying to use the QR code but it says "No avilable sign-in for ink to Windows" I keep…

Windows for home | Windows 10 | Connect Phone and PC
asked 2026-09-16T23:13:19.61+00:00
alan933 20 Reputation points
commented 2026-09-17T16:12:10.6666667+00:00
Manoel Barros 22,030 Reputation points Independent Advisor
2 answers

How to enforce SCHANNEL cipher order ?

Security scanners report servers using weak cipher suites first. Can enforce strict SCHANNEL priorities with PowerShell. Ensure stronger suites lead every TLS negotiation.

Windows for business | Windows 365 Business
asked 2026-09-15T09:19:21.3533333+00:00
Sharma Nikhil 80 Reputation points
answered 2026-09-17T16:11:31.6233333+00:00
HLBui 12,780 Reputation points Independent Advisor
3 answers

I can't send an email.

Your message cannot be sent because it resembles spam and/or contains only links. Please modify your message and try again no emails can be SENT

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-15T17:53:28.44+00:00
Rafael Aryeh Smith 0 Reputation points
commented 2026-09-17T16:08:53.9566667+00:00
Rafael Aryeh Smith 0 Reputation points
2 answers

Outlook signature

Hello, I'm having a problem with signatures on Outlook. I deploy the signatures via GPO, which works fine because when I open Outlook classic, the signatures appear. But when I migrate Outlook to Outlook new, the signatures disappear. I've tried setting…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2024-08-26T08:11:52.5666667+00:00
Frédérico Rodrigues 5 Reputation points
commented 2026-09-17T16:07:38.07+00:00
Sarah Ziad 0 Reputation points
1 answer

Classic Outlook won't open

I use Classic Outlook. Used it yesterday. Can't open it today. Microsoft 365 subscription is up to date.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-17T15:25:59.6266667+00:00
Walter Landis 0 Reputation points
answered 2026-09-17T16:07:31.6166667+00:00
SD - IA 179.9K Reputation points Independent Advisor
1 answer

Subject: URGENT: Need access to my active 1TB OneDrive subscription - Security info update requiredDear Support Team,Thank you for your automated acknowledgment, but I urgently need a human agent to review my case.I do NOT want a refund. I actively need t

Subject: URGENT: Need access to my active 1TB OneDrive subscription - Security info update requiredDear Support Team,Thank you for your automated acknowledgment, but I urgently need a human agent to review my case.I do NOT want a refund. I actively need…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-17T15:30:01.4066667+00:00
Μύρων Αμπαρτζάκης 0 Reputation points
edited the question 2026-09-17T16:02:22.6+00:00
Stefan Blom 353.5K Reputation points MVP Volunteer Moderator
2 answers

Ongoing Issue with Microsoft Word on iPad (Office 365)

Dear Sir or Madam, First of all, I would like to apologize for writing to you again regarding this matter. Unfortunately, the issue with the Microsoft Word application that I reported some time ago has still not been resolved. The problem occurs when I…

Microsoft 365 and Office | Word | Other | iOS
asked 2026-02-28T12:03:53.62+00:00
Woraphon Waroran 15 Reputation points
commented 2026-09-17T15:59:57.2633333+00:00
Stefan Blom 353.5K Reputation points MVP Volunteer Moderator