1,360 questions with Microsoft 365 and Office | Install, redeem, activate | For education | Other tags

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Frustrating navigating MS365

Microsoft, this is really frustrating, every single ttime we want to read a document or work in something, we have to open a different app - it used to auto embed within copilot. and then every time I wanna try and sign into one app, it takes me back to…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-09-11T05:48:17.6+00:00
Shafin 0 Reputation points
answered 2026-09-11T07:19:39.3466667+00:00
Jade Ng 15,470 Reputation points Microsoft External Staff Moderator
1 answer

Student Office doesn't provide a Key

Trying to download Office from my Schools website, but asks for a Key and one is not provided. Can't contact support through a .edu email.

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-09-06T19:39:09.2833333+00:00
Haylan Short 0 Reputation points
answered 2026-09-06T20:42:26.27+00:00
Jay1 Tran 605 Reputation points Independent Advisor
1 answer

Talmeez subscirption sevices have been deactivated

HEC of Pakistan was providing to students 365 Offices through generating Talmeez email accounts to students. and now these services have been deactivated please make a possible solution to activate these services for the benefit of students which do not…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-09-05T09:41:48.8666667+00:00
Anjum Yaqoob 0 Reputation points
edited an answer 2026-09-05T11:41:22.7766667+00:00
Roebe Ta 1,025 Reputation points Independent Advisor
1 answer

trying to verify my academic status for the College Bundle, but the verification process is not working.

The verification has been stuck for a while and does not complete. Could you please check my account and help resolve this issue? My school is Madisonville Community College, and I am currently enrolled.

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-09-02T01:15:15.98+00:00
Albin Lopez 0 Reputation points
edited a comment 2026-09-05T02:11:58.6366667+00:00
Teddie Dang 1,185 Reputation points Independent Advisor
1 answer

Did not receive the "Ultimate college bundle" email

I purchased a Lenovo laptop from Walmart after seeing a Microsoft promotion that included three benefits: one year of Xbox Game Pass Ultimate, one year of Microsoft 365 Premium, and an Xbox controller. The instructions stated that I would receive an…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-07-12T00:48:21.2466667+00:00
Marcus M 5 Reputation points
commented 2026-09-02T17:38:45.47+00:00
Nick 0 Reputation points
2 answers

Account is deactivated

I cannot work on or edit school assignments. I have office through my school.

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-09-01T15:47:56.6433333+00:00
Davis, John F (SAC) 0 Reputation points
edited an answer 2026-09-01T18:09:42.4333333+00:00
Ivory 1,155 Reputation points Independent Advisor
2 answers

I want to change the email address that I use to connect to Microsoft Office.

Registered accounts are not available as they are university accounts and have expired. Want to change your email address to work? How is it done?

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-08-31T00:27:29.3633333+00:00
Blake Solene 0 Reputation points
commented 2026-09-01T01:40:25.43+00:00
BabybooHN 3,040 Reputation points Independent Advisor
1 answer

It seems this bundle was too good to be true

I bought an Acer nitro V 15 for my daughter for school. When we went to claim the bundle and get her verified, we were sent a message that she couldn't be validated even though she used her school .edu email account. Upon looking at the terms we see that…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-08-31T09:07:51.62+00:00
Nomad Vagabond 0 Reputation points
answered 2026-08-31T09:38:46.2966667+00:00
Stefan Blom 351.3K Reputation points MVP Volunteer Moderator
1 answer

Voucher-claim

How to find whether I have a voucher or not, because I'm a student

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-08-28T10:57:06.06+00:00
UKESH S 0 Reputation points
commented 2026-08-30T14:31:33.13+00:00
Hin Vo 445 Reputation points Independent Advisor
1 answer

Need help claiming my ultimate college bundle

Recently purchased a surface pro and need help claiming my ultimate college bundle, I made two microsoft accounts, 1 for school with the .edu email and a personal account, do I just have to wait?

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-07-14T01:32:48.3466667+00:00
Robera Assefa 5 Reputation points
commented 2026-08-27T23:26:21.5866667+00:00
Jade Ng 15,470 Reputation points Microsoft External Staff Moderator
1 answer

Problem with Whiteboard operation

I'm having trouble with Whiteboard. An error pops up, or the application stops working or even when it loads, it gets stuck after a while. I tried logging in again, uninstalling apps, tried in the browser, but nothing worked.

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-08-25T01:08:30.4633333+00:00
Walsh Keira 0 Reputation points
edited an answer 2026-08-26T15:04:57.6666667+00:00
Hani-Ng 1,130 Reputation points Independent Advisor
2 answers

How do I redeem my student license

Good morning I am hereby requesting support for the installation of the student license, I tried to carry out the procedure on my own, but I am blocked by a message suggesting me to request the license directly from the IT department as if the…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-08-18T01:44:42.6566667+00:00
Ellis Charlotte 0 Reputation points
answered 2026-08-18T02:16:30.4066667+00:00
Elena-VH 1,490 Reputation points Independent Advisor
1 answer

Minecraft Education Accounts

I am interested in ordering Minecraft Education for my classroom. Our school does not have any Microsoft products currently. I am from a smaller district that is unfamiliar with Minecraft Education. I have used it at my previous school and was not in…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-08-15T18:38:32.9+00:00
Tara Bova 0 Reputation points
commented 2026-08-16T15:13:39.9966667+00:00
Jayden-P 2,680 Reputation points Independent Advisor
2 answers

AI Summary Appears in Word Even Though Copilot Is Disabled

After a Windows update installed overnight, an AI-generated summary started appearing at the top of my Word documents. I had previously disabled Copilot in Word, and I have verified that it remains turned off. The Copilot icon is still grayed out,…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-08-13T11:58:48.5466667+00:00
Bailey Amber 0 Reputation points
edited an answer 2026-08-14T17:48:03.96+00:00
Alina Le 5,000 Reputation points Independent Advisor
1 answer

Back to School Ultimate Bundle

I just bought a new PC, that qualified for the deal at Best Buy. I just set it up, with my personal email, as was recommended and am now trying to figure out how to link my student email as to be able to claim the bundle. I have been at it for about 2…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-08-12T17:39:24.12+00:00
Isabella 0 Reputation points
answered 2026-08-12T21:36:08.7433333+00:00
Allan Solomon Mejia 7,995 Reputation points
2 answers

MS Office does not run on the desktop.

MS Office does not run on the desktop. Outlook works fine, but when I launch Office (Excel), the following keeps appearing. I tried uninstalling and reinstalling Office, but... it won't uninstall either. Please reply.

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-08-11T05:40:10.2266667+00:00
Moore Jessica 0 Reputation points
commented 2026-08-12T03:25:34.74+00:00
Jade Ng 15,470 Reputation points Microsoft External Staff Moderator
1 answer

Ultimate College Bundle

I need to speak to a live agent regarding the ultimate college bundle regarding the setup of my new PC.

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-08-07T03:42:55.02+00:00
iris medrano 0 Reputation points
commented 2026-08-11T03:57:06.12+00:00
Elena-VH 1,490 Reputation points Independent Advisor
1 answer

My Student Offer cannot get

I apply the student offer but i cannot get it it displlay the net verified so i can send you mys tudent id card and relavant details you can get support for the get my offer

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-08-10T17:27:24.9066667+00:00
S Tharusha 0 Reputation points
answered 2026-08-10T17:50:52.6166667+00:00
Kiran Fida 0 Reputation points
1 answer

Microsoft Help desk hangs up on me

I've been trying for 2 days to get my student bundle activated after purchasing a Surface Laptop for college. It will not recognize my purchase as part of the bundle. I just got hung up on by the helpdesk after waiting for over 1 hour on hold. I'm no…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-08-02T21:24:22.7166667+00:00
Riley Angelo 0 Reputation points
commented 2026-08-04T01:25:14.5733333+00:00
BabybooHN 3,040 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Does one Authenticator app work for multiple schools?

Hi, I use the Authenticator act for the college I currently teach in. This Fall I am teaching courses at a second college. Do I need to download the app for both schools or can I simply use the current app at any school that uses the…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-07-29T19:11:11.07+00:00
Joseph Smith 20 Reputation points
commented 2026-08-02T15:32:03.4733333+00:00
Kai-L 19,050 Reputation points Microsoft External Staff Moderator