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Unauthorised payment of subscription for Microsoft

I have purchased an HP Laptop through HP's sales website which was delivered on 9/9/26. I had just come home from having surgery and was not well enough to even open the box until the next day and only today do I feel strong enough to start setting up…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-16T04:53:55.8033333+00:00
Alex Strother 0 Reputation points
answered 2026-09-16T05:30:18.65+00:00
DaveM121 933.5K Reputation points Independent Advisor
1 answer

Windows Server, RDSH but printer are screwing up

Hello, I am looking for an official Microsoft statement, supported workaround, or confirmation of a possible regression affecting shared printers on Windows Server 2025 RDS. This is now the second time in 2026 that a cumulative Windows Server 2025 update…

Windows for business | Windows Server | User experience | Print jobs
asked 2026-09-15T15:26:21.3633333+00:00
Funck, Henrik 0 Reputation points
answered 2026-09-16T05:27:49.11+00:00
Daphne Huynh (WICLOUD CORPORATION) 1,545 Reputation points Microsoft External Staff Moderator
1 answer

I cannot use authenticator on new phone

I used to have a pixel 7, I bought an s24 and need the authenticator app to sign into work apps. The authenticator app wont work on my new phone. I don't know how to make it work. There is no clear answer I've found. I don't have access to my old phone

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-10T12:08:35.53+00:00
Bryan Hart 0 Reputation points
edited the question 2026-09-16T05:24:58.21+00:00
Kai-Ex 1,570 Reputation points Microsoft External Staff Moderator
2 answers

I am unable to unblock a sender (mail not receiving from ******@nseindia.co.in)

Refer to my case no. 7108713377, problem is i am not receiving emails from a sender. while i unblocking and saving changes, the error pop up window come "could'nt save changes". please fix this issue. I want to unblock a sender name…

Outlook | Web | Outlook.com | Settings
asked 2026-09-15T05:30:56.9533333+00:00
Rajesh Bang 0 Reputation points
answered 2026-09-16T05:23:54.8066667+00:00
Hornblower409 15,510 Reputation points
1 answer

Microsoft for Startups verification failed – no support option in Preview

Hello Microsoft Team, I am using the new Microsoft for Startups Preview experience in Azure Portal. My startup verification has failed with the message: “We couldn’t verify your startup.” The portal does not provide any reason for the failure, and I…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,693 questions
asked 2026-09-16T05:23:10.7033333+00:00
Ivan Smirnov 0 Reputation points
answered 2026-09-16T05:23:29.5166667+00:00

AI answer

0 answers

Subscription not eligible for 10DLC Brand and Campaign registration - axp-communication-prod

Attempting to register a Brand for 10DLC SMS on Azure Communication Services resource axp-communication-prod (subscription AXP AI Consulting, ab3e6d2b-06ed-43f4-a2d1-964da5c9c887) in the Portal's Regulatory Documents wizard. I get "Your subscription…

Azure Communication Services
Azure Communication Services

An Azure communication platform for deploying applications across devices and platforms.

1,801 questions
asked 2026-09-16T04:49:10.85+00:00
Habib Khan 0 Reputation points
6 answers

Network shares stop working

I work with different offices/clients. None of them are on a domain, just workgroups. Since early this year, I've had issues with workstations losing network connectivity to shared folders. Sometimes it's because Network Discovery just decides to…

Windows for home | Windows 11 | Files, folders, and storage
asked 2025-12-04T00:17:55.5966667+00:00
CTrey 40 Reputation points
commented 2026-09-16T05:15:13.29+00:00
Loren Meck 1 Reputation point
2 answers One of the answers was accepted by the question author.

Unable to send emails or receive

Starting yesterday I can't use my email. I'm waiting for important email regarding my employment.

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-09-15T10:39:02.38+00:00
Gray 20 Reputation points
accepted 2026-09-16T05:13:51.7866667+00:00
Gray 20 Reputation points
2 answers

Duplicate Charges

I've cancel the subscription, but idk why the payment is made. I want to check if i have another account or need explanation details regards this payment (PII Removed).

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-16T03:00:01.2566667+00:00
지윤 윤 0 Reputation points
edited the question 2026-09-16T05:12:44.05+00:00
DaveM121 (2) 16,560 Reputation points Volunteer Moderator
2 answers

My Outlook email account is completely unable to receive automated verification emails from the official sender ******@oracle.com.

"Hello. My Outlook email account is completely unable to receive automated verification emails from the official sender ******@oracle.com. I have already checked my Junk folder, Deleted Items, and Recoverable Items, but nothing is there.…

Outlook | Web | Outlook.com | Email
asked 2026-09-16T02:49:26.5533333+00:00
方 南 0 Reputation points
answered 2026-09-16T05:11:45.6533333+00:00
TaoLi 112.8K Reputation points Independent Advisor
1 answer

Downgrade - Windows & SQL Server 2025 Data Centre Edition

Hi, We have purchased Windows & SQL Server 2025 DataCenter Edition running on 3Node Cluster HyperV . Now we want couple fo VMs to be dowbgraded to Windows 2022 Standard with SQL Server 2019 Standard. 2 Points we want to have calrity. 1: Can we have…

Windows for business | Windows Server | Devices and deployment | Other
asked 2026-09-15T05:36:54.6666667+00:00
Ravi Pillay 0 Reputation points
answered 2026-09-16T05:11:38.98+00:00
Daphne Huynh (WICLOUD CORPORATION) 1,545 Reputation points Microsoft External Staff Moderator
1 answer

Desperatley need live agent for fixing account hacking problem

on my other microsoft account, i logged onto my pc and opened the minecraft launcher to find out that a hacker too my account, erased my emil, and changed the password. They have full control of my account and have locked me out, but i need a live agent…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-16T03:55:19.74+00:00
Aditya Singamaneni 0 Reputation points
answered 2026-09-16T05:11:37.4633333+00:00
DaveM121 933.5K Reputation points Independent Advisor
2 answers

Hotmail not reaching new recipients

My hotmail emails are not reaching new recipients, even after they have verified me as a trusted sender. Why is this happening?

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-16T04:24:24.1066667+00:00
Doreen T 0 Reputation points
answered 2026-09-16T05:03:22.23+00:00
SD - IA 179.4K Reputation points Independent Advisor
1 answer

Able to sign into Microsoft, cannot sign into Azure

I'm able to log into my Microsoft account, but when I try logging into the Azure portal with the same email address (which has worked many times before), it says that my authenticator code is wrong, despite working for other Microsoft logins. Here is the…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-15T16:30:37.9233333+00:00
Amiel Hassan 0 Reputation points
edited an answer 2026-09-16T05:02:33.6633333+00:00
Darren Bruce 1,735 Reputation points Independent Advisor
3 answers

Missing Microsoft Whiteboard from personal account – Azure whiteboard

Hello, I use Microsoft Whiteboard with a personal Microsoft account. One of my previously existing Whiteboards has disappeared from my Whiteboard board picker. I am signed in with the same Microsoft account that originally created the missing Whiteboard.…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-14T10:44:59.73+00:00
Péter Palácsik 0 Reputation points
answered 2026-09-16T05:00:17.22+00:00
Xavier-D 13,110 Reputation points Microsoft External Staff Moderator
3 answers

cannot add or remove addresses to my safe senders list in OWA

I cannot add or remove any addresses or domains in my Safe Senders list. Every change fails with the message “Couldn’t save changes.” This happens in Outlook.com and in the Windows Outlook app. No Safe Sender updates are saved at all. This is a…

Outlook | Web | Outlook.com | Email
asked 2026-09-15T03:04:44.0833333+00:00
Ben f 0 Reputation points
answered 2026-09-16T04:57:52.4933333+00:00
Hornblower409 15,510 Reputation points
2 answers

An Excel file disappeared after I saved it and shut down my laptop

An Excel file disappeared after I saved it and shut down my laptop earlier this afternoon. When I came back to continue working on it, the file is gone. I do not know how to find it. The laptop says the file does not exist.

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-16T01:33:18.6866667+00:00
Marc Demers 0 Reputation points
answered 2026-09-16T04:57:33.7566667+00:00
Senthil kumar 2,500 Reputation points
2 answers

microsoft word will not print

why will microsoft word no longer print it says no printer installed it stopped one day

Microsoft 365 and Office | Word | For business | Windows
asked 2026-09-15T22:17:31.26+00:00
Ellen Silvers 0 Reputation points
edited an answer 2026-09-16T04:48:43.5533333+00:00
ApexNáV 360 Reputation points
2 answers

Live agent please

Live agent please. I wish to speak to a live agent. I have been trying to deal with microsoft 365 problem since mid-June & just keep getting sent in an endless round of pages like this. I have a Microsoft 365 subscription -- I am a customer -- and I…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-15T23:48:04.6233333+00:00
Jo Dunaway 0 Reputation points
answered 2026-09-16T04:44:15.01+00:00
Ian-T 12,310 Reputation points Microsoft External Staff Moderator
1 answer

Outlook 2019 IMAP deleted items issue

Hey all Outlook 2019 - using IMAP Gmail. My 65 year old Mum has only ever used Outlook, and just complained that it's taking aaages to sync every time she does a send/receive. I discovered that the IMAP settings on the Gmail side were set to archive…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-15T07:06:49.02+00:00
Megan Z 0 Reputation points
commented 2026-09-16T04:43:38.6866667+00:00
Hendrix-V 19,115 Reputation points Microsoft External Staff Moderator