10,071 questions
2 answers
Second internal hdd-its capacity decreased for no apparent reason
My laptop has two internal drives an ssd that installed the programs and os and a hdd that i use for saving documents and media files.The hdd had capacity 41 GB at last Sunday 6/9/20206 and now have 35 gb wihtout download any large file.Do you what…
Windows for home | Windows 11 | Settings
asked
2026-09-10T06:14:05.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 51%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Βασίλης Νικολόπουλος
75
Reputation points
commented
2026-09-13T08:59:25.0966667+00:00
GsN5034 - IA
76,895
Reputation points
Independent Advisor
2 answers
Request to Recover My Lost MTA Certificate / Access to Old Certification Record
Hello Microsoft Credentials Support Team, I would like to request assistance in recovering my Microsoft Technology Associate (MTA) certification record/certificate. I previously obtained an MTA certification, but I no longer have access to the email…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,797 questions
asked
2026-09-13T03:35:36.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 57.99999999999999%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
AYUNDA LINTANG MEILANI
0
Reputation points
answered
2026-09-13T08:56:47.0866667+00:00
Julian Sharp
43,066
Reputation points
1 answer
Uninstall/Reinstall Microsoft 365 Personal
I have Error Code 0xc000007b. How do I Uninstall and Reinstall Office
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,467 questions
asked
2026-09-13T08:21:13.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 66%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Sean Godfrey
0
Reputation points
answered
2026-09-13T08:53:48.5633333+00:00
DaveM121
931.2K
Reputation points
Independent Advisor
0 answers
Azure wants 6 digits code but Authenticator generates 8 digits Details
I'm trying to login into my Azure account but it wants a 6-digit code from Microsoft Authenticator but Authenticator generates a 8-digit code. I tried to remove my account from Authenticator, remove and create password, turn on and off 2-factor…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,188 questions
asked
2026-09-13T08:51:06.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 84%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Alex Cynyca
0
Reputation points
asked
2026-09-13T08:51:06.43+00:00
Alex Cynyca
0
Reputation points
2 answers
My Location
When I ask to find my Location..It gives an address states away where I've never been. I don't know if I'm being hacked or what.
Windows for home | Windows 11 | Accounts, profiles, and login
10,054 questions
asked
2026-09-13T08:05:29.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 69%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBG%3C/text%3E%3C/svg%3E)
Barb Giambrone
0
Reputation points
answered
2026-09-13T08:40:00.1633333+00:00
DaveM121
931.2K
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
How to find schedules Microsoft Exam on myprofile
Hi Everyone, I have registered for a Microsoft exam and I have recieved confirmation, but it dies not come up on my Microsoft Learn Profile. Thank you.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,797 questions
asked
2025-07-01T16:16:08.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 27%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
Siphesihle Ngobese
25
Reputation points
commented
2026-09-13T08:23:41.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
22,525
Reputation points
Volunteer Moderator
2 answers
Account Hacked
My account has been hacked and the credit card linked to it has started to be charged by Microsoft for some thing. The credit card company are telling me I need to speak with Microsoft but I can’t get through to anyone and I’m waiting on a response via…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,090 questions
asked
2026-09-13T07:22:37.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 24%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jonathan Haggarty
0
Reputation points
commented
2026-09-13T08:23:32.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 24%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Diana Mariz
10,905
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Can I delete the registry key under Software\Microsoft\Registration?
I just deleted some of the subkeys in the folder under Software\Microsoft\Registration because they were for a deleted app that was still showing up in File Explorer under Open With. Can I delete the parent folder, Registration?
Windows for home | Windows 11 | Settings
10,071 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 44%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
1 answer
Calendar - Jewish Holidays End in 2026
In MS Outlook calendar, Jewish holidays stop in 2026. Will the calendar be updated to add them going forward?
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,069 questions
asked
2026-08-03T14:16:50.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 88%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
Daniel Pilarski
0
Reputation points
commented
2026-09-13T08:16:31.9433333+00:00
Hornblower409
14,955
Reputation points
2 answers
re activation after hardwre change
I recently replaced the motherboard, processor and RAM. This required mbr2gpt to make the SSD compatible with the new hardware. I have lost the activation and can not reactivate it with the product key (taken from the backup in the registry). I have…
Windows for home | Windows 10 | Licensing and activation
6,807 questions
asked
2026-09-07T00:03:12.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 35%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Steven Druckman
0
Reputation points
commented
2026-09-13T08:14:01.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
26,665
Reputation points Microsoft External Staff
Moderator
3 answers
Microsoft Rewards and Email change related.
**So i would like to keep things pretty straightforward. I lost access of the email id with which this very account of mine was made. The phone which this one is logged in, is dead and not working anymore. And i have around 31k MS REWARDS points, so is…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,332 questions
asked
2026-09-13T04:47:50.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 44%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENG%3C/text%3E%3C/svg%3E)
Naman Gladiator007
0
Reputation points
answered
2026-09-13T08:14:00.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 15%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOI%3C/text%3E%3C/svg%3E)
Onyx Is here
4,850
Reputation points
Independent Advisor
2 answers
PC search not working
PC search keeps running but does not locate required search item.
Windows for home | Windows 10 | Cortana and search
1,397 questions
asked
2026-09-09T20:44:42.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 35%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Redmond Cody
0
Reputation points
commented
2026-09-13T08:13:01.52+00:00
Kai-H
26,665
Reputation points Microsoft External Staff
Moderator
2 answers
Recover my MS surface laptop studio
I have a MS Surface Laptop Studio and it runs all kind of login issues these day. After working with MS support, it ended up starting up with "Boot error: Couldn't find a bootable operating system. Check the boot configuration to try to fix this:…
Windows for home | Windows 11 | Recovery and backup
5,764 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 14.000000000000002%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXW%3C/text%3E%3C/svg%3E)
2 answers
my account says it isn't active
I have a microsoft account that I have used for several years and am billed for monthly, currently my account won't let me do anything but view documents. This problem has just started in the past few weeks, it has occurred in excel and word. I have…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,049 questions
asked
2026-09-10T03:36:03.9166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 17%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
matt nelson
0
Reputation points
commented
2026-09-13T08:12:32.54+00:00
Kai-H
26,665
Reputation points Microsoft External Staff
Moderator
2 answers
My group E-Mail is suddenly called spam
I have been sending a group e-mail to the same group for about ten years and just within the past week has Hotmail decided that my e-mails are spam and refused to deliver them to the addressees. The group has grown to about 18 people but the problem…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,759 questions
asked
2026-09-12T01:38:50.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 53%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECG%3C/text%3E%3C/svg%3E)
Charles Glass
0
Reputation points
commented
2026-09-13T08:11:35.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
21,570
Reputation points Microsoft External Staff
Moderator
3 answers
Adobe Acrobat is not converting documents into PDF's
My Adobe Acrobat is not converting my Word documents into PDF's. Please fix this issue.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,109 questions
asked
2026-09-12T01:22:43.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 16%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
Rev. Dr. Sonia King
0
Reputation points
commented
2026-09-13T08:11:25.15+00:00
Thomas4-N
21,570
Reputation points Microsoft External Staff
Moderator
1 answer
I can not open outlook office 365
When I open ms365 office, outlook, I am being asked to sign in and sign in fails
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,109 questions
asked
2026-09-10T04:54:12.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 78%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Joel Galvin
0
Reputation points
commented
2026-09-13T08:10:58.39+00:00
Kai-H
26,665
Reputation points Microsoft External Staff
Moderator
2 answers
Embedding a if formular with a sum formular
I want to embed a questions if B4 and B6 are empty then add all the correct cells in B6 thru Q6 compared to B4 thru Q4 otherwise show a 0
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,890 questions
asked
2026-09-11T23:17:05.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 28.000000000000004%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERJ%3C/text%3E%3C/svg%3E)
Ronnie Jordan
0
Reputation points
commented
2026-09-13T08:10:49.79+00:00
Thomas4-N
21,570
Reputation points Microsoft External Staff
Moderator
2 answers
when i open document, it says activate micrsosoft and yet my account is active
when i open document, it says activate micrsosoft and yet my account is active
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,320 questions
asked
2026-09-07T18:18:39.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 18%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Mmusi Moraka
0
Reputation points
commented
2026-09-13T08:10:35.96+00:00
Kai-H
26,665
Reputation points Microsoft External Staff
Moderator
2 answers
Complete loss of Excel Workbook
Good morning. I had an Excel workbook on the system called 'day share trading'. I used it regularly. Yesterday I went to use it, and it has completely disappeared, including the short cut. i have looked in the recycle bin etc., followed all the…
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,890 questions
asked
2026-09-09T23:28:50.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 25%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFG%3C/text%3E%3C/svg%3E)
Frank Granziera
0
Reputation points
commented
2026-09-13T08:10:01.3366667+00:00
Kai-H
26,665
Reputation points Microsoft External Staff
Moderator