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M365, Outlook password issues in MAC error

Able to login on web with same m365 business account but it's not working on Outlook app on MAC system, tried all keychain etc steps, giving errors ADSTS...20 etc related to authentication need help

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-09-13T05:28:17.03+00:00
Maxx Blue 0 Reputation points
edited an answer 2026-09-13T06:21:28.0266667+00:00
Kien 1,145 Reputation points Independent Advisor
1 answer

Apple Music App Installed from Microsoft Store No Longer Working on Windows 11, found issue after two days

after two days of testing all things, local windows 11 health of all apps and files, firewall and defender settings, found the issue with Apply Music, iTunes, Apple TV and all come down to one thing, Apple music can sign in online, but not on the app on…

Windows for home | Windows 11 | Internet and connectivity
asked 2026-09-10T12:45:35.3666667+00:00
Peter Farrar 0 Reputation points
commented 2026-09-13T06:20:58.3833333+00:00
Hendrix-V 18,935 Reputation points Microsoft External Staff Moderator
3 answers

Main user name on email doesn't receive emails Alias name still does affecting all emails in business

Hi I need help how to resolve the issue with main usernames as our incoming emails are not coming through and throws up Entra ID issue but the Alias names attached works fine the AI support just gives me the run around if some can provide a step-by-step…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-09-12T07:40:44.6466667+00:00
Malcolm Taylor 0 Reputation points
answered 2026-09-13T06:16:16.9633333+00:00
zafar iqbal 10 Reputation points
1 answer

Stuck in old Microsoft 365 family group, residual backend binding

My Microsoft account has lingering backend binding tied to an old Microsoft 365 family license. I’ve already tried changing my birthday and all self-service operations, but the family page remains stuck and I cannot leave the family group. This is…

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

296 questions
asked 2026-09-12T14:26:42.8166667+00:00
z z 0 Reputation points
edited the question 2026-09-13T06:15:38.02+00:00
z z 0 Reputation points
2 answers

I am unable to add a new phone number or change my existing number

I logged in to my Microsoft account. I wanted to change my phone number, But not able to change as I can not add a new number before removing the existing number.

Microsoft 365 and Office | Subscription, account, billing | For home | iOS
asked 2026-09-13T05:37:03.4333333+00:00
Venkatesan M 0 Reputation points
answered 2026-09-13T06:12:44.38+00:00
DaveM121 931.2K Reputation points Independent Advisor
2 answers

microsoft\xbox loop bug

When I was trying to switch my accounts From the Minecraft launcher or the Xbox app, It wont let me Switch Looping the sign in, either i choose password or code i give the code or password It just ask for it again

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-11T15:19:52.2733333+00:00
Contextz QD 0 Reputation points
commented 2026-09-13T06:12:24.03+00:00
Hendrix-V 18,935 Reputation points Microsoft External Staff Moderator
0 answers

Office Vanished

I own an HP laptop with MS Office Home and Student 2019 perpetual license, pre-installed. I have been using it to create, edit and save files since 2020. Now it has disappeared from the one account I have ever used for Microsoft office. It is no longer…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-13T05:53:35.5333333+00:00
RT-7367 40 Reputation points
commented 2026-09-13T06:06:52.53+00:00
zafar iqbal 10 Reputation points
1 answer

I need the drivers for ACPI\MSFT0101

In the Windows 7 system, I found that in the Device Manager, the "Unknown Device" labeled as "Microsoft ACPI-Compliant System" was displayed. Therefore, in the Device Manager, I right-clicked on the unknown device and selected…

Windows for home | Previous Windows versions | Devices and drivers
asked 2026-09-12T01:56:55.0333333+00:00
ZhongChi Liao 0 Reputation points
commented 2026-09-13T06:05:56.87+00:00
Hendrix-V 18,935 Reputation points Microsoft External Staff Moderator
1 answer

Hacked account and hacker changed my information

On vacation, a hacker got into my account, changed my account email to their email, and removed all of my information. I contacted recovery (the AI bot which I despise) and filled out sheets, and even called another department. I entered all of MY…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-13T01:22:00.8033333+00:00
Eza Janneman 0 Reputation points
answered 2026-09-13T06:02:00.78+00:00
Chloe-V 12,790 Reputation points Microsoft External Staff Moderator
1 answer

No access to Network

This email is from Microsoft Support in regard to your ticket number: (PII Removed). I've heard nothing regarding this ticket.

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-09-13T05:25:47.4466667+00:00
Les Cooley 0 Reputation points
edited the question 2026-09-13T06:01:24.1366667+00:00
DaveM121 (2) 16,470 Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

My Microsoft account was hacked I can see sign in attempts my other bound third party accounts was hacked over mail.

I am trying to secure my third party accounts , I already changed pw added few mails , even tried authenticator but wasnt able to , I lost my discord and epic account during this compromised period. The hacker deleted my recent mails from outlook so its…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-13T05:11:50.1333333+00:00
Mehmet Hakan Cebeci 20 Reputation points
commented 2026-09-13T06:00:44.4466667+00:00
zafar iqbal 10 Reputation points
3 answers

How to manually delete the cache when using the “New Outlook"

I don't know how to manually delete the cache when using the “New Outlook”. Please let us know if the procedure is on the official documentation. Is the method the same as the current Outlook?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2024-05-15T00:32:07.17+00:00
塩崎 朋子 0 Reputation points
commented 2026-09-13T05:30:05.1366667+00:00
rpodric 106 Reputation points
0 answers

Artifact Signing Public Trust in Japan: eligibility and documents for unincorporated associations and sole proprietors

I am evaluating Azure Artifact Signing Public Trust for an open-source Windows application developed in Japan, before purchasing a subscription or submitting identity validation. The quickstart lists Japan among supported countries for organizations,…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,268 questions
asked 2026-09-13T05:29:57.01+00:00
Ame Edam 0 Reputation points
1 answer

Charged for a package I did not subscribe to

Last month (4 August 2026), I subscribed to Microsoft 365 Personal (US$ 8.49 per month). Only to see a deduction from my Visa card on 29 August 2026, charged for the Microsoft 365 Family yearly fee of US$ 104.99. I have cancelled the Microsoft 365 Family…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-09-12T06:08:52.9933333+00:00
Raina Hatutala 0 Reputation points
commented 2026-09-13T05:26:41.34+00:00
DaveM121 931.2K Reputation points Independent Advisor
1 answer

How to embed a browser window in powerpoint

How to embed a browser window in powerpoint

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2024-05-17T14:04:43.48+00:00
Daffertshofer, Martin 0 Reputation points
answered 2026-09-13T05:13:24.91+00:00
Chris 0 Reputation points
1 answer

Number of mails in a folder

I used to be able to see the number of emails in a folder on the bottom of my screen in Outlook classic why cant I see in new Outlook?

Outlook | Windows | New Outlook for Windows | For business
asked 2026-07-09T10:54:33.75+00:00
Debbie Meyer 0 Reputation points
commented 2026-09-13T05:10:18.1266667+00:00
Hornblower409 14,955 Reputation points
1 answer

Can i redeem Valorant Points via Microsoft Rewards?

Hi, i play valorant at the brazilian server and i wish to know if i can redeem VP with xbox or microsoft store for my account. I know that LOL its possible but what about Valorant?

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,331 questions
asked 2026-09-13T02:10:20.8833333+00:00
gracy santana 20 Reputation points
commented 2026-09-13T05:09:17.5166667+00:00
Hendrix-V 18,935 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

My E Drive is Missing, it is Totally Gone all of a Sudden

Hi, I'm still using Windows 10, and for some reason, my PC's E Drive (dunno if it's HDD or SSD) just had gone, as it follows on screenshot. There should be E Drive listed on the Disk Manager, but somehow it don't, and kind of becoming a problem as I've…

Windows for home | Windows 10 | Files, folders, and storage
asked 2025-07-05T06:31:48.65+00:00
MikuMikuBeaaam 185 Reputation points
accepted 2026-09-13T05:07:25.37+00:00
MikuMikuBeaaam 185 Reputation points
2 answers

How to fix PPT failing to function

I recently Inserted SSD chip from which windows is currently booting on. My PPT is failing to function properly. what would you have me do

Microsoft 365 and Office | PowerPoint | Other | Windows
asked 2026-09-13T04:17:04.6066667+00:00
Mutinta Muchaile 0 Reputation points
answered 2026-09-13T05:07:05.39+00:00
DaveM121 931.2K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

How to Resize the windows of the Browsers?

Please note that I'm not asking the general method to shrink up the size of the windows. I'm asking for bypassing the limitations to the shrinking the size of browser so that I can freely resize into the scale that I want. Hi, I'm using a web-based app…

Windows for home | Windows 10 | Settings
asked 2026-04-08T15:53:07.1233333+00:00
MikuMikuBeaaam 185 Reputation points
accepted 2026-09-13T05:06:24.8733333+00:00
MikuMikuBeaaam 185 Reputation points