Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,753 questions
1 answer
Account creation has been blocked problem
Hello Microsoft Community, I am writing to seek assistance with a persistent issue when attempting to create a new Outlook account outlook.com. Every attempt ends abruptly with the following error message: Account creation has been blocked. We have…
Outlook | Web | Outlook.com | Email
asked
2026-08-17T09:31:01.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 79%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQB%3C/text%3E%3C/svg%3E)
QUY BUI
0
Reputation points
commented
2026-09-13T03:01:58.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 74%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Adam Menard
0
Reputation points
1 answer
How to provide certificate from a Entra ID app app registration
We are trying to impose SSO for Dell powerstore. The wizard is asking us to retrieve certificate from your identity provider(iDP), then import, or past. the certificate needs to be in PEM format. Please suggest the best practise to provide certificate…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,187 questions
asked
2026-08-22T02:58:32.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 22%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPJ%3C/text%3E%3C/svg%3E)
Priya Jayaraman
486
Reputation points
answered
2026-09-13T02:49:09.3933333+00:00
Priya Jayaraman
486
Reputation points
1 answer
One of the answers was accepted by the question author.
Exchange online-Deleting a group and recreating a new group with same email address and outlook cache issues
Exchange online query-Deleting a group and recreating a new group with same email address. Will this scenario bring outlook lookup issue of the deleted group from the existing outlook cache? Cheers Priya
Exchange Online
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
7,400 questions
asked
2026-09-05T16:33:27.6933333+00:00
Priya Jayaraman
486
Reputation points
accepted
2026-09-13T02:45:51.94+00:00
Priya Jayaraman
486
Reputation points
1 answer
Can't find webinar recording
Hello, I cannot seem to locate a webinar recording from earlier this week. I have searched all of the appropriate places, but it is nowhere to be found. I have the permissions to record and access recordings. How can I troubleshoot?
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Record meetings
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Record meetings
Capturing audio, video, and screen content from Teams meetings for later review or sharing
915 questions
asked
2026-09-12T00:45:58.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 75%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKW%3C/text%3E%3C/svg%3E)
Kaitlyn Walker-Tillett
0
Reputation points
commented
2026-09-13T02:44:30.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 28.000000000000004%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alina Le
5,000
Reputation points
Independent Advisor
1 answer
How do I get my already active MS OFFICE 365 activation number?
How do I get my already active MS OFFICE 365 activation number?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,086 questions
asked
2026-09-13T01:46:26.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 45%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
Nathaniel Shipp
0
Reputation points
answered
2026-09-13T02:41:26.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
paulr0511
48,535
Reputation points
Independent Advisor
1 answer
File format or file extension not valid error when opening documents
i bought new computer and transferred my Microsoft office account to the new computer. I need to use excel, word, etc. for work and school. my account transferred but when i try to open documents in the new computer i get a transferred my Microsoft…
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,889 questions
asked
2026-09-13T01:42:40.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 63%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Macelop
0
Reputation points
answered
2026-09-13T02:40:12.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 86%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jhun Buala
5,715
Reputation points
Independent Advisor
2 answers
Register my own domain with microsoft exchange
I have my own domain that was linked to Outlook for 15 years. It stopped working last year and I was told that I have to register my domain with Microsoft Exchange
Exchange Online
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
7,400 questions
asked
2026-09-01T18:01:49.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 57.99999999999999%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERE%3C/text%3E%3C/svg%3E)
Robert Esguerra
0
Reputation points
edited a comment
2026-09-13T02:36:18.6033333+00:00
Alina Le
5,000
Reputation points
Independent Advisor
1 answer
I need ARM64 26H2 build 26300.9278 ISO or VHDX for use as a DISM repair source.
Hello, I need ARM64 26H2 build 26300.9278 ISO or VHDX for use as a DISM repair source. tried everything and that is my only help but do not see it on website.
Windows Insider program | Windows Insider preview | Repair and recovery
asked
2026-09-13T02:12:18.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 49%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Dagmara Rodriguez
0
Reputation points
commented
2026-09-13T02:33:46.7133333+00:00
Dagmara Rodriguez
0
Reputation points
1 answer
Personal subscription paid for a year, been taken away with technical problem.
Account and product State that this is about Microsoft 365 Personal and access to Word on a MacBook. Confirm the Microsoft account email you’re signed in with. Timeline of events Mention that you purchased Microsoft 365 Personal, paid up front, and…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,049 questions
asked
2026-09-13T01:56:22.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 65%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Andrew Prettejohn
0
Reputation points
commented
2026-09-13T02:29:29.0766667+00:00
Andrew Prettejohn
0
Reputation points
1 answer
I brought Office 2019 Mac, but I can't use it anymore, Help!
I brought Office 2019 Mac and registered in Office.com . But I can't use it anymore. It suddenly change my office 2019 to unauthorised condition. Then I go to office.com to install again. It forced me to upgrade to Office 365. How can I use my Office…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,106 questions
asked
2026-09-12T17:11:34.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 40%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jeff Chung
0
Reputation points
edited an answer
2026-09-13T02:21:15.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Norah-L
10,580
Reputation points Microsoft External Staff
Moderator
2 answers
Minecraft launcher not installing I tried everything (at least I think) and windows updates keep giving me errors
My Minecraft literally won't install it doesn't matter If I try to install it from the Microsoft store or the web it keeps giving me errors. Also my windows update tab in settings, whenever I go to it always says "Something went wrong. Please try…
Windows for home | Windows 11 | Windows update
15,499 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 56.00000000000001%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZM%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
0 answers
Identity deleted during GoDaddy tenant consolidation
I need Azure subscription and Microsoft Entra administrator-access recovery. GoDaddy deleted and recreated my Microsoft 365 account in another tenant. I cannot access the original tenant or select my subscription to open a support ticket. Please route me…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,187 questions
asked
2026-09-13T02:08:03.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 97%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
Tahir Bashir
0
Reputation points
asked
2026-09-13T02:08:03.6366667+00:00
Tahir Bashir
0
Reputation points
2 answers
I am having trouble finding my profile to change my phone #
I am not seeing the described page for my profile or editing ability
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,383 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 12%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
URGENT HELP NEEDED! Microsoft Personal Account is locked with message: We have detected unusual behavior on your account.
My account (personal, not business) suddenly lock with message We have detected unusual behavior on your account. I tried to use Recovery form and be said to wait for 24 hour. I waited for 2 days but nothing happen. I don't know where to find agent from…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,603 questions
asked
2026-09-10T15:02:27.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 30%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
Dinh Phuong, N (Nhi)
20
Reputation points
accepted
2026-09-13T01:44:16.9866667+00:00
Dinh Phuong, N (Nhi)
20
Reputation points
3 answers
How to fix Microsoft365 is on Mac desktop
In July I purchased Microsoft 365 Personal 12-month subscription. Previously I had a one-time purchase for Microsoft 365. In September Word and Excel no longer allowed me to edit or print. The messages all stated that a subscription is required to…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,049 questions
asked
2026-09-12T16:14:13.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 1%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
Kim Nicholson
0
Reputation points
commented
2026-09-13T01:43:38.5+00:00
EmilyS726
266.8K
Reputation points
Independent Advisor
1 answer
group email
why my group on my new outlook mail wont recognize it and cant send email group
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,009 questions
asked
2026-09-09T23:11:55.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 42%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERE%3C/text%3E%3C/svg%3E)
Rivera, Emerelida
0
Reputation points
commented
2026-09-13T01:43:19.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Chloe-V
12,790
Reputation points Microsoft External Staff
Moderator
1 answer
How to fix Nobootjs error: Outlook Web App fails to load javascript
When I attempt to log into Microsoft Outlook via Edge, I receive an error message for Mail, with the error source NoBootJs. Therefore I am unable to open Microsoft Outlook on edge. I am able to MS Outlook on Chrome, so I am assuming it is related to…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,753 questions
asked
2026-09-09T18:41:39.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 19%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVW%3C/text%3E%3C/svg%3E)
Valerie Wilson
0
Reputation points
commented
2026-09-13T01:40:27.0933333+00:00
Chloe-V
12,790
Reputation points Microsoft External Staff
Moderator
2 answers
Roubaram a minha conta e não consigo recuperar
Olá, gostava de ter a vossa ajuda para recuperar a minha conta já estou a dias a tentar recuperar e ainda nada... Roubaram a minha conta trocaram meu e-mail, palavra passe e ainda o meu contacto. Como agora consigo recuperar??? Por favor ajudem me…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,603 questions
asked
2026-09-08T18:40:05.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 12%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ricardo Santos
0
Reputation points
commented
2026-09-13T01:37:06.89+00:00
Chloe-V
12,790
Reputation points Microsoft External Staff
Moderator
2 answers
How to contact Microsoft Account Team for an account breach?
I received an email, apparently from the Microsoft Account Team, with a single-use code; however, I was not in the country nor had access to any of my electronic devices. I need to make sure my account has not been breached. I NEED to speak with a live…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,603 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 90%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 69%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
How do I prevent the keyboard from switching to Spanish
I'm an advanced Word user and I'm translating a book from English to Spanish. The document I'm editing is set in Latin American Spanish. I don't have a Spanish keyboard, yet when I switch between a Spanish document and the original English pdf document,…
Windows for home | Windows 11 | Input and language
2,036 questions
asked
2026-09-13T01:25:02.2233333+00:00
Michael D Bailey
75
Reputation points
accepted
2026-09-13T01:35:49.79+00:00
Michael D Bailey
75
Reputation points