1,871,675 questions

Sort by: Updated
1 answer

RTT i want to turn off it

Hello, This is [Moderator note: Personally Identifiable Information removed]. I’m facing an issue related to the Running Session (RTT) option, and I would like to turn it off. However, I’m unable to find the option to disable it. Could you please assist…

Microsoft Teams | Microsoft Teams for business | Settings | Other
asked 2026-09-18T07:03:39.3366667+00:00
Rakesh Pandey 0 Reputation points
edited a comment 2026-09-21T10:04:16.13+00:00
Julie Huynh 3,770 Reputation points Independent Advisor
2 answers

I can't open an Outlook contact card sent to me within Outlook.

My coworker used to send me a contact card and I could open it, edit, save, etc. Now New Outlook is only allowing me to save it to my computer or open it externally as a separate file. I have to think I am doing something wrong? I am using the desktop…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-09-16T16:30:11.69+00:00
Laurel Smith 0 Reputation points
edited a comment 2026-09-21T10:02:35.3066667+00:00
Julie Huynh 3,770 Reputation points Independent Advisor
3 answers

The computer consumes electricity heavily.

我的电脑是惠普战66系列,从这几天开始电脑关机前为满格电但打开后一格电也没有这是怎么回事。I NEED HELP. * moved from [Exchange › Other]

Windows for home | Windows 11 | Performance and system failures
asked 2026-01-17T02:45:18.9566667+00:00
笑菲 王 0 Reputation points
answered 2026-09-21T10:00:33.7666667+00:00
anila anwar 0 Reputation points
0 answers

KBs and builds not shown

Hello, We're using this url https://learn.microsoft.com/en-us/windows/release-health/windows11-release-information?source=docs to collect data on compliance but we've detected that since the deployment of hotpatch feature , the number of build and the…

Microsoft Security | Intune | Updates
asked 2026-09-21T09:58:54.0966667+00:00
Islam SOUSSOU 0 Reputation points
1 answer

How to make a /subscriptions graph API call in a multi-geo URL setup? Getting a 404 error when trying to register a webhooks subscription.

We are getting a 404 error when trying to register a webhooks subscription using Graph API on a Sharepoint Online Document Library. We are working with a multi-geo environment, in which case there are 2 sharepoint URLs under the same tenant (E.g.…

Microsoft 365 and Office | SharePoint | Development
Microsoft Security | Microsoft Graph
asked 2025-01-10T13:14:44.9466667+00:00
Raghunandan Kumbhar 20 Reputation points
commented 2026-09-21T09:58:09.4633333+00:00
JuliaMarvin 22,915 Reputation points Volunteer Moderator
2 answers

No longer able to open Facebook on my laptop computer

I was recently hacked on my phone Facebook account. I changed my password on my phone and the FB account is working fine on my phone. However, when I try to open my FB account on my computer it asks me to sign in. I put in the new password and it…

Microsoft Edge | Other | Windows 10
asked 2026-06-08T15:47:21.95+00:00
Cynthia D'Agostine 5 Reputation points
commented 2026-09-21T09:55:25.68+00:00
Catherine Fisher 0 Reputation points
1 answer One of the answers was accepted by the question author.

How can I find out the default Foundry data retention policy?

Does anyone know how I can find out the standard data retention period (and other data management policies) for foundry? I'm doing a DPIA but I can't any of this basic info anywhere in my account. Thanks!

Foundry Tools
Foundry Tools

Formerly known as Azure AI Services or Azure Cognitive Services is a unified collection of prebuilt AI capabilities within the Microsoft Foundry platform

4,609 questions
asked 2026-09-16T19:26:29.0766667+00:00
Bramwell Blower 20 Reputation points
accepted 2026-09-21T09:52:30.2833333+00:00
Bramwell Blower 20 Reputation points
2 answers

cant login to my account it says we are having trouble verifiying your account

cant login to my account it says we are having trouble verifiying your account

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-20T12:10:47.86+00:00
Dumisa Future Gaqa 5 Reputation points
commented 2026-09-21T09:48:44.9233333+00:00
18 Luke Tonna 0 Reputation points
1 answer

Excel 2016 Unable to Copy and Paste Cells

The issue is caused by a problematic Office 2016 update/patch that affects Excel's clipboard functionality.

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-09-16T06:54:38.83+00:00
Ganesh V. Bhojane 0 Reputation points
recommended 2026-09-21T09:45:47.94+00:00
Stefan Blom 353.7K Reputation points MVP Volunteer Moderator
1 answer

Certification

Hello, I passed exam MS‑102, but the certification title “Microsoft 365 Certified: Administrator Associate” is not showing in my Learn profile. I cannot access Certification Support – the portal redirects me to Engage Center or shows 404. Please open a…

Community Center | Not monitored
asked 2026-09-21T07:21:55.0833333+00:00
Stefan Kopaj 0 Reputation points
edited a comment 2026-09-21T09:41:09.1866667+00:00
Julian Sharp 44,031 Reputation points
0 answers

Microsoft Entra ID: Custom domain held in inaccessible managed tenant, forceTakeover returns Invalid cross-cloud verification code

Summary I administer IT for a small manufacturing business. The business's custom domain is verified in an old, dormant Microsoft Entra tenant, and I need it released so it can be verified in the business's current tenant, where I am Global…

Microsoft Security | Microsoft Entra | Other
asked 2026-09-21T09:39:56.71+00:00
Himanshu Arora 5 Reputation points
2 answers

surfacelaptop6

I would like you to help close this case. I have already received the Surface, but there is an issue with the item and I want to file another claim; however, since the case hasn't been closed yet, I am unable to submit a new repair request

Surface | Surface Laptop | Display and screen
asked 2026-09-21T04:50:15.8233333+00:00
taweechai srisawat 0 Reputation points
answered 2026-09-21T09:39:07.2633333+00:00
S.Sengupta 32,626 Reputation points MVP Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Request a refund

I canceled my office 365 subscription. It was supposed to be refunded if cancelation is done within a month. I would like to get a refund. Thank you.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-05-16T10:02:09.2866667+00:00
kyohei ryumoto 45 Reputation points
commented 2026-09-21T09:37:10.1766667+00:00
JuliaMarvin 22,915 Reputation points Volunteer Moderator
2 answers

6 Days Passed but Refund Still Not Received

Hello, it has been 6 days since my Microsoft subscription refund was processed, but I still haven’t received the money back to my account/card. I canceled the subscription immediately on the same day I received the notification. I also tried emailing…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-05-11T11:41:54.19+00:00
janice baet 5 Reputation points
commented 2026-09-21T09:35:56.9333333+00:00
JuliaMarvin 22,915 Reputation points Volunteer Moderator
2 answers

Outlook login issue

Dear Sirs: I have an Outlook account that I created about a week ago. I do not remember the username or password. I need this information in order to sign into an Amazon account of mine under the Outlook login. Please help.

Outlook | Web | Outlook.com | Email
asked 2026-09-21T08:46:53.67+00:00
Mark Ciricillo 0 Reputation points
answered 2026-09-21T09:33:26.3866667+00:00
GsN5034 - IA 77,820 Reputation points Independent Advisor
1 answer

Delete or Stop Subscription

"I would like to inform you that I purchased an Azure subscription a few months ago for practice purposes. After that, Microsoft started charging me. I then disabled and deleted the subscription, but billing has started again. My request is to stop…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,022 questions
asked 2026-09-20T06:21:55.6433333+00:00
Ashish Warotkar 0 Reputation points
answered 2026-09-21T09:29:25.0066667+00:00
Salamat Shah 750 Reputation points MVP
1 answer

After UEFI update Windows gives error code 0x803FABC3 when trying to activate

Originally had 7, free upgrade to 10, free upgrade to 11 Pro almost two years ago. Did a complete, clean install of windows last summer. No issues reactivating windows. Updated UEFI on my Taichi motherboard recently, now windows won't activate. Here's…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-21T08:52:22.8766667+00:00
KEVIN-8612 0 Reputation points
answered 2026-09-21T09:28:48.1466667+00:00
DaveM121 936.1K Reputation points Independent Advisor
1 answer

Subscription

I paid for my subscription but it is showing as I do not have one? I paid on June 27/26 in the amount of $129.96

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,341 questions
asked 2026-09-20T22:15:34.1666667+00:00
Janice Mills 0 Reputation points
answered 2026-09-21T09:26:21.82+00:00
Salamat Shah 750 Reputation points MVP
1 answer

Getting answers quickly and easily about my MS365 Personal Subscription?

Why can't I quickly and easily get answers to questions about my MS365 PERSONAL SUBSCRIPTION? This is why I pay for it. The same MS365 Personal Account I have had for years and years! Edie Hudson Moderator note: personal information removed

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-21T08:42:58.5766667+00:00
Edie Hudson 0 Reputation points
answered 2026-09-21T09:22:51.6166667+00:00
Stefan Blom 353.7K Reputation points MVP Volunteer Moderator
2 answers

new iphone cannot send or receive emails

I bought a new iphone. The outlook email inbox is still visible and accessible but emails can no longer be sent or received

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-09-17T09:26:41.19+00:00
Simon Cloke 0 Reputation points
commented 2026-09-21T09:22:22.78+00:00
Kai-H 27,480 Reputation points Microsoft External Staff Moderator