RTT i want to turn off it

Rakesh Pandey 0 Reputation points
2026-09-18T07:03:39.3366667+00:00

Hello,

This is [Moderator note: Personally Identifiable Information removed]. I’m facing an issue related to the Running Session (RTT) option, and I would like to turn it off. However, I’m unable to find the option to disable it.

Could you please assist me with this?

You can contact me at [Moderator note: Personally Identifiable Information removed].

Thank you.

Microsoft Teams | Microsoft Teams for business | Settings | Other
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  1. Julie Huynh 3,770 Reputation points Independent Advisor
    2026-09-18T08:06:51.1333333+00:00

    Dear @Rakesh Pandey,

    Good day! Welcome to Microsoft Q&A forum!

    Based on your description, I understand that you would like to turn off RTT, but I want to make sure I am referring to the correct feature before providing any troubleshooting steps.

    Could you please help me with the following details:

    • What does RTT stand for in your scenario, or where do you see it displayed in Teams?
    • Could you share a screenshot showing the RTT option or the message you're seeing?
    • Is this affecting only your account or other users as well?

    Your confirmation would be very helpful in ensuring you receive the most suitable support!

    If by RTT you mean Real-Time Text (RTT) in Microsoft Teams, Microsoft provides guidance on how administrators can manage this feature for users and organizations: Manage whether your users can use RTT in Teams meetings and group calls

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    Once I confirm what RTT refers to in your environment, I'll be happy to guide you through the appropriate steps.

    Kindly let me know when there are updates or if you need further assistance. Any updates you’re able to share would be really helpful. I appreciate your time and look forward to hearing how things are going! 

    Thank you for your time and patience.

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