Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,076 questions
2 answers
One of the answers was accepted by the question author.
how do I fix a white cursor/mouse/cell selector in office apps?
Yesterday when I logged into my computer, Word, Excel, and Outlook had cursor/mouse changes. It is automatically white making it very difficult to see when trying to select text (Word, Outlook) or choose a cell (Excel). I've scoured forums and googled…
Microsoft 365 and Office | Other
asked
2026-02-17T14:58:02.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 54%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
dawn r
25
Reputation points
edited a comment
2026-09-12T05:54:09.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
22,275
Reputation points
Volunteer Moderator
2 answers
How do I fix saving issues
when trying to save I get the message "We can't upload or download your changes because your cached credentials have expired. The feature has been disabled by your administrator
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,045 questions
asked
2026-09-12T05:11:33.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 12%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Dennis Mwanza
0
Reputation points
answered
2026-09-12T05:48:54.28+00:00
DaveM121
929.6K
Reputation points
Independent Advisor
4 answers
printer is not working
Until yesterday the printer worked. Now it doesn't. I didn't change anything.
Windows for home | Windows 11 | Devices and drivers
24,333 questions
asked
2026-03-31T19:42:13.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 13%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EED%3C/text%3E%3C/svg%3E)
Erwin Dreessen
5
Reputation points
answered
2026-09-12T05:47:22.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 27%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Anil Handa
0
Reputation points
2 answers
TPM has been suspended
My bitlocker is suspended and now it's saying that my laptop is not TPM compliant. I don't understand what happened, however I need help in correcting this. Can anyone point me in the right direction?
Windows for home | Windows 11 | Devices and drivers
24,333 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 6%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELG%3C/text%3E%3C/svg%3E)
1 answer
Windows 11 TPM AIK Enrollment Fails – HTTP 400 / 0x80190190 – Intel PTT
I’m experiencing a Windows TPM/AIK attestation failure despite TPM 2.0 and Secure Boot both functioning normally. System: ASRock B860 Pro-A WiFi Intel Core Ultra 7 265F Windows 11 Home BIOS 3.32 / UEFI Intel PTT / TPM 2.0 TPM firmware:…
Windows for home | Windows 11 | Security and privacy
8,668 questions
asked
2026-09-10T12:53:41.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 85%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Bryan Manning
0
Reputation points
commented
2026-09-12T05:39:35.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
18,605
Reputation points Microsoft External Staff
Moderator
2 answers
Downloaded files after editing in One drive Word web, not visible
Day 1 of the MS 365 Basic version Edited files in Onedrive Word web version - downloaded copy via "create a copy" option - but cannot find the edited downloaded file Similar problem with the earlier file - found it in the same folder from…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,104 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 19%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
1 answer
How to transfer MS Office 2009 Pro to other laptop?
Hi, I have 2009 MS office professional installed in my old computer and would like to transfer to my new computer. I do not have original CD. How should I proceed?
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,080 questions
asked
2026-09-10T15:42:13.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 83%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETO%3C/text%3E%3C/svg%3E)
tokuo oishi
0
Reputation points
commented
2026-09-12T05:37:36.8+00:00
Hendrix-V
18,605
Reputation points Microsoft External Staff
Moderator
1 answer
Stolen outlook email
Hello, I've followed the steps in an attempt to recover my email address that was stolen. They removed the phone number and connected email and then added their own email and 2FA to the account. Whenever I fill out the form for recovery it states,…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,525 questions
asked
2026-09-12T04:41:56.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 41%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
RobertF
0
Reputation points
answered
2026-09-12T05:33:19.0833333+00:00
GsN5034 - IA
76,475
Reputation points
Independent Advisor
1 answer
locked out of email. how can I get some live help?
I can't get access to my email accounts. Not sure how to unlock my email accounts without deleting them and starting different ones. I can't get anywhere with microsoft phone numbers nor online. What is this world coming to? How do we talk to someone…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,691 questions
asked
2026-04-27T14:55:22.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 49%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Marlene Sinn
0
Reputation points
commented
2026-09-12T05:24:47.17+00:00
JuliaMarvin
22,275
Reputation points
Volunteer Moderator
1 answer
Disk pools drop offline due to SAS enclosure ID collision when connecting secondary JBOD
I am connecting a secondary JBOD storage enclosure to our S2D node, but as soon as it is attached, the disk pools drop offline. The issue appears to be an enclosure ID collision on the SAS fabric, causing conflicting device paths across the nodes. How…
Windows for business | Windows 365 Enterprise
1,374 questions
asked
2026-09-12T04:29:33.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 7.000000000000001%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Pradeep Singh Arora
40
Reputation points
answered
2026-09-12T05:15:45.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 9%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHL%3C/text%3E%3C/svg%3E)
Hoang Le
4,665
Reputation points
Independent Advisor
1 answer
Purchased digital Windows 11
Purchased Order (PII Removed) and have not received it yet. need refund Total $150.47
Windows for home | Windows 11 | Install and upgrade
9,244 questions
asked
2026-09-11T22:38:07.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 73%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBK%3C/text%3E%3C/svg%3E)
Brian K Satterfield
0
Reputation points
edited the question
2026-09-12T05:11:21.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 45%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED2%3C/text%3E%3C/svg%3E)
DaveM121 (2)
16,385
Reputation points
Volunteer Moderator
2 answers
Windows Audio Issue
My Acer Windows laptops audio stopped working one day, the audio doesnt work from the speakers and from headphones. Ive already tried troubleshooting, checking the device manager, and managing the speaker properties.
Windows for home | Other | Devices and drivers
6,807 questions
asked
2026-09-11T20:20:24.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 87%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESV%3C/text%3E%3C/svg%3E)
Sai Vaddypally
0
Reputation points
edited a comment
2026-09-12T05:10:15.89+00:00
DaveM121 (2)
16,385
Reputation points
Volunteer Moderator
2 answers
How to use full equation editor on a tablet
Recently bought a tablet as a laptop replacement. But Found out MS words Dont have full equation editor like in laptop. I Am a maths Lecturer and use a lot of equation editor during Class. This Is a big Let Down for me. Amy idea???
Microsoft 365 and Office | Word | For education | Android
Microsoft 365 and Office | Word | For education | Android
A family of Microsoft word processing software products for creating web, email, and print documents.
133 questions
asked
2026-09-06T04:33:07.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 48%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZA%3C/text%3E%3C/svg%3E)
ZY AI
0
Reputation points
commented
2026-09-12T05:10:14.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 6%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Michelle Nguyen
1,340
Reputation points
Independent Advisor
2 answers
How to investigate a charge from Xbox Microsoft for 24.60
How can I find out what a charge is on by bank account from Xbox for 24.60
Windows for home | Other | Gaming
4,266 questions
asked
2026-09-11T22:53:36.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 38%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
Tamara Lewis
0
Reputation points
answered
2026-09-12T05:05:00.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
15,745
Reputation points Microsoft External Staff
Moderator
1 answer
Office Home and Business 2024 is my current license, but Office Home and Student 2019 is still installed/registered, which is why Word shows a "Switch License" option.
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
11,680 questions
asked
2026-09-12T05:02:29.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 81%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMF%3C/text%3E%3C/svg%3E)
Mabolo Finance
0
Reputation points
answered
2026-09-12T05:02:44.62+00:00
AI answer
2 answers
sending from aliases
Hi, Im trying to send emails from an alias, however I can't find the "Addresses to send from" setting in the "Compose and Reply" setting in outlook. I have several email aliases added to the account and enabled "send from…
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,377 questions
asked
2026-05-14T23:11:46.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 57.00000000000001%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDF%3C/text%3E%3C/svg%3E)
Dragonfly Fire and Security ltd
5
Reputation points
commented
2026-09-12T04:59:24.3833333+00:00
JuliaMarvin
22,275
Reputation points
Volunteer Moderator
3 answers
How to manually delete the cache when using the “New Outlook"
I don't know how to manually delete the cache when using the “New Outlook”. Please let us know if the procedure is on the official documentation. Is the method the same as the current Outlook?
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,046 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 0%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
2 answers
Brief "Defender turned off" notification — logs show a normal service restart, is this expected?
Hi everyone, I briefly saw a push notification saying Microsoft Defender was turned off. I opened Windows Security right after and Defender was on and working normally. I checked Event Viewer (Applications and Services Logs → Microsoft → Windows →…
Windows for home | Windows 11 | Security and privacy
8,668 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 74%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVV%3C/text%3E%3C/svg%3E)
2 answers
Office Standard 2016 Update issue
Dear Concern, We are facing problem excel copy/paste .. Recently 09/09/2026 a new office product standard 2016 update patch happen this problem. Please solve as soon as possible.
Microsoft 365 and Office | Excel | Other | Windows
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,675 questions
asked
2026-09-10T04:07:07.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 26%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGI%3C/text%3E%3C/svg%3E)
GMS IT
0
Reputation points
answered
2026-09-12T04:39:27.2733333+00:00
EmilyS_726
27,750
Reputation points
Volunteer Moderator
4 answers
COPY/PASTE not working on Excel 2016
Hi, Just informing you there's some bugs disabling copy/paste on Excel STD 2016 since last Office updates from today 09/09/26. It worked fine yesterday on all computers. Hoping some fix coming soon for Excel 2016 users. Have a nice day.
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
20,953 questions
asked
2026-09-09T11:34:18.2266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 38%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVC%3C/text%3E%3C/svg%3E)
Vincent CAZENAVE
20
Reputation points
answered
2026-09-12T04:37:29.1766667+00:00
EmilyS_726
27,750
Reputation points
Volunteer Moderator