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Unable to associate Office 365 with my account

HI, Like others have had same issue (having paid for Office 365 on my credit card) of not being able to associate it with an account (I'd have thought this should be checked before you actually charge my card). I've tried logging out and back in again…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-16T19:43:35.28+00:00
AMC 0 Reputation points
commented 2026-09-16T20:17:58.6466667+00:00
EmilyS726 267.9K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

How can I purchase the perpetual version of Publisher?

I just learned that Publisher will be gone after Oct 1, 2026. I only have a 365 sub, and this is devastating! There is no way for me to convert 16 years worth of documents I have painstakingly created in that amount of time without working on this all…

Microsoft 365 and Office | Publisher | Other
asked 2026-09-13T00:57:15.89+00:00
Rebecca Seidl 45 Reputation points
commented 2026-09-16T20:16:19.95+00:00
Stefan Blom 352.3K Reputation points MVP Volunteer Moderator
1 answer

tenant recovery / Data Protection Team

I am the sole administrator of the Microsoft organizational account [[Moderator note: Personally Identifiable Information removed]@poliklinika-labplus.hr]. I forgot the password and self-service password reset was not configured. The error is SSPR_0014.…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-16T18:36:53.63+00:00
Miro Turner 5 Reputation points
edited an answer 2026-09-16T20:15:35.9266667+00:00
Chris-D 1,515 Reputation points Independent Advisor
2 answers

Can't log into Azure.com using my personal account

Azure.com has locked me out entirely because I use a personal account to get in. But the Authenticator is apparently different than the one on my device. The codes on my authenticator for my personal account are 8 digits, and the ones accepted by Azure…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-08-30T07:17:44.9133333+00:00
jayinatlanta 40 Reputation points
commented 2026-09-16T20:12:04.64+00:00
Mike 0 Reputation points
2 answers

excel keeps crashing when i try to save a file the screen goes grey

excel keeps crashing when i try to save a file the screen just goes grey and then i just need to close the program but file doesnt save

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-04-25T12:30:24.63+00:00
David Dye 5 Reputation points
commented 2026-09-16T20:09:40.8+00:00
Michael C 0 Reputation points
2 answers

I have canceled my subscription. When can I expect a refund?

I have canceled my subscription. When can I expect a refund?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-16T19:34:15.4833333+00:00
Tom Farrell 0 Reputation points
answered 2026-09-16T20:08:32.8+00:00
John Jefferson Doyon 87,730 Reputation points Independent Advisor
2 answers

How to sync newly-sent emails in Outlook M365/Edge

I'm using a business M365 account to send emails to other users in the same business. Using Outlook in the Edge browser with a Windows 11 laptop. I create an email, opening a new window, and send it. No attachments, to a single user. On returning to the…

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-15T16:14:03.59+00:00
Richard Curtis 20 Reputation points
commented 2026-09-16T20:06:23.11+00:00
Ryan-N 15,910 Reputation points Microsoft External Staff Moderator
1 answer

Recommended Microsoft 365 Solution for Recurring EHS Compliance Audits

I'm working on an EHS compliance tracking solution and would like to understand Microsoft's recommended approach. Requirements: Schedule recurring audits (weekly, monthly, quarterly, annual, etc.) Send automated reminders before audits are due Track…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-08-10T15:27:42.21+00:00
Marcus Butler 0 Reputation points
edited an answer 2026-09-16T20:06:20.17+00:00
Lin v 1,455 Reputation points Independent Advisor
0 answers

Function App: Deployment fails during package staging with storage access issues

Problem description I am experiencing deployment failures with my Function App during the initial package staging phase. The deployments are failing before the remote build starts, with errors indicating inaccessible storage. Despite reproducing the…

Azure Functions
Azure Functions

An Azure service that provides an event-driven serverless compute platform.

6,534 questions
asked 2026-09-16T18:01:51.86+00:00
Garcia, Luis 0 Reputation points
commented 2026-09-16T20:03:22.1633333+00:00
Rakesh Mishra 11,340 Reputation points Microsoft External Staff Moderator
1 answer

Can’t get verification code

Hello, could I get the app reset? Not able to login on any devices .

Microsoft Security | Microsoft Authenticator
asked 2026-09-16T20:01:14.59+00:00
Prehoda Allison 0 Reputation points
answered 2026-09-16T20:01:26.9866667+00:00

AI answer

1 answer

Billing charges

Hello I purchased a new computer last year and received a 1 year subscription to Microsoft 360. They also charged my credit card for the year. The person I talked to on the phone said I would not havee a payment this year. I am signed up for 2 years,…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-16T19:26:18.26+00:00
GLORIA BROWN 0 Reputation points
answered 2026-09-16T20:01:07.28+00:00
Lester Bernard Reyes 85,070 Reputation points Independent Advisor
2 answers

Delete a sharepoint file

how do i delete a file I uploaded to sharepoint? I have uploaded the incorrect document and i need to remove it

Microsoft 365 and Office | SharePoint | Other | Other
asked 2026-09-16T19:11:18.6633333+00:00
Brita Wilkinslincoln 0 Reputation points
commented 2026-09-16T19:59:29.2433333+00:00
Ryan-N 15,910 Reputation points Microsoft External Staff Moderator
3 answers

audio interface troubleshooting. I have a dell ebt2250 windows 11 home, with focusrite scarlet solo audio interface.

I have had tried everything to fix audio issues. Are there any audio interface that work the best with windows 11 the sound issues are carackling, popping ,cutting out drop outs.

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-16T18:52:58.64+00:00
Todski 0 Reputation points
answered 2026-09-16T19:56:15.0066667+00:00
Todski 0 Reputation points
2 answers

Phone Link Connected but Won't Sync

My phone link says it is connected to my Pixel 8a, but it won't sync my messages. Everything is fully updated. I've tried resetting everything, to no avail. Any suggestions?

Windows for home | Windows 11 | Connect Phone and PC
asked 2026-09-16T18:58:21.59+00:00
Jim Speiser 160 Reputation points
answered 2026-09-16T19:55:35.7+00:00
Paulo GM 72,400 Reputation points Independent Advisor
1 answer

can't get in.

canyouhelpmegetin?

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-16T18:38:44.6366667+00:00
ศุภณัฐ 0 Reputation points
answered 2026-09-16T19:52:51.7933333+00:00
John Jefferson Doyon 87,730 Reputation points Independent Advisor
2 answers

How to get back my account after being hacked

Hello So today I went to log in to play some games and when I tried logging in I realized that my email had been switched and my account got hacked. I have never had this issue so I went to my email to see if I could revert it like you can do in some…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-16T17:16:24.6033333+00:00
sam campo 0 Reputation points
answered 2026-09-16T19:48:39.5366667+00:00
Lester Bernard Reyes 85,070 Reputation points Independent Advisor
2 answers

Como solucionar mensaje de impresora inactiva?

La configuracion de impresora no se efectua envia mensaje de impresora inactiva

Microsoft 365 and Office | Install, redeem, activate | For home | Android
asked 2026-09-09T14:15:06.5733333+00:00
answered 2026-09-16T19:41:23.2033333+00:00
jose turpo 5 Reputation points
1 answer

Issue changing my Office 365 license count

My Microsoft 365 Business Standard subscription is expiring soon so I got a renewal email from Microsoft. When I attempt to log into my account, I get an error stating my "account is currently blocked from signing in. As a result, you may not reset…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-16T19:17:45.87+00:00
brian finnerty 0 Reputation points
answered 2026-09-16T19:40:34.5366667+00:00
Kai-L 19,155 Reputation points Microsoft External Staff Moderator
1 answer

How to set CooldownPeriod for New-AzContainerAppScaleRuleObject via Powershell CLI

I am setting up a new AppScaleRule for my container app but there is no documentation on how to set the cooldown period at all. Here is part of script: $scaleRule = New-AzContainerAppScaleRuleObject -Name "http-scaling-rule" -CustomType…

Azure Container Apps
Azure Container Apps

An Azure service that provides a general-purpose, serverless container platform.

993 questions
asked 2026-09-14T16:48:32.51+00:00
Brian Bento 0 Reputation points
edited a comment 2026-09-16T19:30:12.8266667+00:00
Allan Solomon Mejia 9,485 Reputation points
3 answers

Does Artifact Signing identity validation accept a Verified ID issuer other than AU10TIX, or a path without biometric-for-AI-training consent?

I am setting up Azure Artifact Signing for our organisation (Public Trust certificate profile) and have started the organisation identity validation. At the individual representative step, Microsoft Entra Verified ID routes issuance of the Verified ID to…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,285 questions
asked 2026-07-07T22:25:58.65+00:00
Goncalo Lopes 0 Reputation points
commented 2026-09-16T19:29:04.4066667+00:00
Christopher Wilson 0 Reputation points