2,881 questions with Outlook | Web | Outlook on the web for business | Email tags

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Shared Email

How do I add others to a shared email address which I have had created? Can I send emails directly from shared email or does it send from me on behalf of the email Can I see sent emails from the shared email

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-10T09:46:57.3133333+00:00
Aharon Brady 0 Reputation points
commented 2026-09-11T15:05:00.8766667+00:00
Roebe Ta 1,025 Reputation points Independent Advisor
3 answers

DKIM Failures from External Sender to MS Outlook Hosted Domains

Hello Microsoft Community Recently, we started experiencing delivery failures when sending emails from our domain [Moderator note: personal info removed] to Microsoft consumer domains (outlook.com, outlook.com.br, and hotmail.com). The bounce messages…

Outlook | Web | Outlook on the web for business | Email
asked 2026-08-07T17:20:10.79+00:00
Stefano Teixeira 0 Reputation points
answered 2026-09-11T13:57:54.1166667+00:00
Stefano Teixeira 0 Reputation points
1 answer

My account was blocked because i sent bulk emails in a short time

My account was block because i sent bulk emails in a short time, now i can't send or receive any emails and go daddy is not helpful

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-09T03:44:47.66+00:00
Travis Dickson 0 Reputation points
commented 2026-09-11T13:10:05.7166667+00:00
Travis Dickson 0 Reputation points
1 answer

'550 5.1.8 Access denied, bad outbound sender AS(42004)

How do I remove this user from the bad list? She has an enterprise email account w. exchange, and she cannot send or reply to any senders/email addresses.

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-02T04:42:51.1066667+00:00
Tailored IT Admin 0 Reputation points
edited an answer 2026-09-11T10:57:11.99+00:00
Liora 1,630 Reputation points Independent Advisor
2 answers

autocorrect incorrectly adds apostrophe to any words that start with 'im'

When composing an email, any word that starts with "im" is autocorrected to "I'm" before I finish typing it. For example, while typing "impressive", the autocapitalization & apostrophe are added before I've gotten…

Outlook | Web | Outlook on the web for business | Email
asked 2026-08-12T20:29:42.6333333+00:00
J A 0 Reputation points
edited an answer 2026-09-11T01:33:23.9+00:00
Hendrix 990 Reputation points Independent Advisor
1 answer

how to fix my email?

ok i got an email [Moderator note: Personally Identifiable Information removed] created with go Daddy and a cancel it because a was paying 2 Subscriptions so not i can acceso my email

Outlook | Web | Outlook on the web for business | Email
asked 2026-08-18T22:15:56.4833333+00:00
Dirk Jemmott 0 Reputation points
edited an answer 2026-09-11T01:24:28.0633333+00:00
Hendrix 990 Reputation points Independent Advisor
2 answers

Adding company email for another user

I have a business account already. I was easily able to add a company email to a staff member. But now I can't add another company email. For example my email is [Moderator note: Personal Identifiable Information removed]. I would like to add another…

Outlook | Web | Outlook on the web for business | Email
asked 2026-08-26T17:05:27.8566667+00:00
Felicia Turcotte 0 Reputation points
edited an answer 2026-09-11T01:03:23.7266667+00:00
Hendrix 990 Reputation points Independent Advisor
2 answers

Image attachments are not loading, attaching, or downloading

Hello. I can not preview images other people email me or ones that I attach to an email myself, my co-worker also mentioned that she could not receive the image I sent. I can not download the images either, getting an error message. If I try to move the…

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-09T16:46:39.4833333+00:00
Christy04 0 Reputation points
commented 2026-09-10T22:52:46.51+00:00
Chris-D 1,180 Reputation points Independent Advisor
1 answer

I can't receive emails

I received emails from my coworker, but outside emails are not coming through but there is no bounce back message either. What do I do?

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-09T16:46:16.53+00:00
Hannah Patterson 0 Reputation points
commented 2026-09-10T16:55:28.0433333+00:00
Lin v 1,285 Reputation points Independent Advisor
2 answers

MX record host unresolvable

Some of my incoming emails are not being delivered, or are delayed. Error says MX record host unresolvable. How do I fix this?

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-09T22:46:26.31+00:00
Kelley Arnold 0 Reputation points
answered 2026-09-09T23:02:21.06+00:00
Chris-D 1,180 Reputation points Independent Advisor
1 answer

Outlook profile picture isn't showing to other recipients

Hi there, I have an Outlook professional email for my business, when I send an email to any other Gmail user, they can't see my profile picture and the logo in my signature, This makes my emails look unprofessional especially when I reach out to…

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-09T15:33:57.4033333+00:00
Helmi 0 Reputation points
answered 2026-09-09T15:56:32.13+00:00
Chris-D 1,180 Reputation points Independent Advisor
1 answer

How To Remove ":CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe."

How do I remove this external disclaimer that appears on incoming emails? "CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe."

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-08T13:51:34.8233333+00:00
Joe Smith 0 Reputation points
commented 2026-09-09T14:55:47.4733333+00:00
Demi Nguyen 1,665 Reputation points Independent Advisor
2 answers

My message wouldn't send it would just say 'invalid recipients.

So I was trying to send an email and it wouldn't send it would just say 'invalid recipient'. What does that mean? Do I have to try something else

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-08T01:00:12.3333333+00:00
Surf0930 0 Reputation points
commented 2026-09-09T06:00:42.1566667+00:00
Darren Bruce 1,395 Reputation points Independent Advisor
1 answer

People are trying to email me and getting a 550 5.1.1. message

People are trying to email me and getting a 550 5.1.1. message. I have not received any new emails today. My emails are also delayed in going out. I don't know what the problem is or how to fix it.

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-08T19:43:58.5733333+00:00
Hilary Rudenauer 0 Reputation points
edited an answer 2026-09-08T20:23:33.6066667+00:00
Lin v 1,285 Reputation points Independent Advisor
1 answer

Saving a document to OneDrive from a shared mailbox

Good afternoon Hope you're well. Until last week I was able to save a document that had been shared with me via email from a shared mailbox to my work OneDrive, but as of this week this functionality has disappeared. The only options that show on the…

Outlook | Web | Outlook on the web for business | Email
asked 2026-08-24T12:30:57.1366667+00:00
Zoe Hourigan 0 Reputation points
commented 2026-09-08T16:38:52.32+00:00
Amir Haque 580 Reputation points Microsoft Employee Moderator
1 answer

I accidently deleted an important and long draft that I was writing when looking at attatched images, is there a way to recover it?

The same button used to close the preview of an attached image is also used to confirm draft deletion. Since the image preview is a little clunky when loading and closing, I hit Escape. It looked like it closed the draft, but instead the draft was…

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-07T17:47:50.23+00:00
Kevin Vill 0 Reputation points
answered 2026-09-07T18:18:20.17+00:00
Chris-D 1,180 Reputation points Independent Advisor
2 answers

Outlook unable to receive external emails

I am currently using MS365 Business Standard. All emails sent from external sources are not received. I changed the domain DNS settings to records provided by Microsoft 48 hours ago, and confirmed that the changes were all successful. However, since…

Outlook | Web | Outlook on the web for business | Email
asked 2026-08-11T05:14:06.1833333+00:00
Brown Hannah 0 Reputation points
edited an answer 2026-09-07T17:19:54.4766667+00:00
BabybooHN 3,040 Reputation points Independent Advisor
2 answers

Emails are missing from my Outlook Inbox

All of the emails from my Outlook Inbox went missing around 9:30am today. I need assistance getting them back.

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-04T19:59:59.18+00:00
Dave Gupta 0 Reputation points
commented 2026-09-07T15:13:16.5133333+00:00
Chris-D 1,180 Reputation points Independent Advisor
1 answer

Save all attachments Outlook Cloud Web

*Edited to attach a screenshot. First time here. For work I often have to download multiple email attachments at once. The Windows app version of Outlook is extremely slow for some reason for basic things like switch accounts/folders so I use the web…

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-04T18:35:05.3933333+00:00
Jim Scott 0 Reputation points
commented 2026-09-07T15:08:52.1166667+00:00
Kai-L 19,050 Reputation points Microsoft External Staff Moderator
2 answers

I was using an email to send bulk emails. now the email is blocked. As an admin, how can I unblock it.

I was using an email to send bulk emails. now the email is blocked. As an admin, how can I unblock it.

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-07T12:51:48.7633333+00:00
Laxmi Narayan Pradhan 0 Reputation points
edited an answer 2026-09-07T13:06:02.4833333+00:00
Jayden-P 2,680 Reputation points Independent Advisor