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bluetooth problem

when i connected my earbud to this laptop after certain second it automatically disconnect

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-09-10T12:44:55.0166667+00:00
Bipul Bhusal 0 Reputation points
commented 2026-09-11T22:05:10.6466667+00:00
Haytham-C 5,130 Reputation points Microsoft External Staff Moderator
1 answer

i cant joim my mice to bluetooth

в мене все було добре але я вирішив скинути ноутбук до заводьських налаштувань і після скидування в мене перестала підключатися мишка по блютузу до ноутбука

Microsoft Copilot | Windows Copilot | Copilot+ PC
asked 2026-09-10T12:25:54.1766667+00:00
влад яцків 0 Reputation points
commented 2026-09-11T22:04:17.6466667+00:00
Haytham-C 5,130 Reputation points Microsoft External Staff Moderator
2 answers

I paid for a subscription that I would like to cancel

I paid for a subscription that I already have. I think it went under my partner's email. I just purchased it 10 minutes ago. I would like a refund, please.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-11T21:29:45.8966667+00:00
Luciano DiSerafino 0 Reputation points
answered 2026-09-11T22:03:36.44+00:00
EmilyS726 264.9K Reputation points Independent Advisor
1 answer

Classic ASP errors with current identity does not have write access to c:\windows\microsoft.net\framework\v4.0.30319\temporary ASP.NET files

Within IIS 10, classic ASP website, I cannot find any .NET code in this ASP files causing the authentication error. We have tried all the suggested options by giving the user permissions to the folder, removed the user from the website, cleared the…

Windows development | Internet Information Services
asked 2026-09-11T22:02:46.3+00:00
Ramirez, Rose 0 Reputation points
answered 2026-09-11T22:03:07.15+00:00

AI answer

2 answers

MY LAPTOP TOUCH PAD ISN'T WORKING

Dear Microsoft Support, I’m contacting you because the touchpad on my device is not working properly. I have tried checking the device settings and restarting the computer, but the issue is still present. I would appreciate your assistance in identifying…

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-11T21:20:47.6566667+00:00
Gloria Bamitale 0 Reputation points
answered 2026-09-11T22:02:04.71+00:00
Lester Bernard Reyes 84,725 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

original windows 10pro

Could you please provide a link to the original clean Windows 10 Pro ISO image. So that I can install it on my laptop.

Windows for home | Windows 10 | Windows update
asked 2026-09-11T20:47:59.5933333+00:00
Severov Sever 20 Reputation points
accepted 2026-09-11T21:59:30.6266667+00:00
Severov Sever 20 Reputation points
1 answer

Unable to sign in to M365 developer program

Getting a below error while signing up for the developer program. What could be the issue and how to resolve it? Something went wrong Error Code: BadRequest Technical details SID: [Moderator note: Personally Identifiable Information removed] cV:…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-09-11T21:38:53.57+00:00
Rajendra Topare 0 Reputation points
answered 2026-09-11T21:52:13.3866667+00:00
Ryan-N 15,565 Reputation points Microsoft External Staff Moderator
0 answers

Email will not delete!!!!

Email from a .com person subject "CM-03238," dated 6/14/2026, appears in Outlook inbox for ******@gmail.com Confirmed via in:anywhere search that it does not exist anywhere in the Gmail account itself Fully removed the account "from…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-11T15:49:02.04+00:00
Karen Ranieri 0 Reputation points
commented 2026-09-11T21:49:17.7633333+00:00
Zahid Barrera Ramirez 105 Reputation points
2 answers

Cannot complete Certificate Profile under Artifact Signing Accounts

We have completed the Identity validation and can see the status as Complete. While creating the Certificate Profile, and we select Public Trust, the "Verified CN and O" returns an error "Please complete the Identity Validation". But…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,256 questions
asked 2026-09-11T11:58:54.46+00:00
Atul Jain 0 Reputation points
commented 2026-09-11T21:49:08.17+00:00
Meha-MSFT 2,375 Reputation points Microsoft Employee Moderator
0 answers

Unauthorized charges on account

y primary Hotmail account [go****@Hotmail.com] was compromised through a phishing scam. The attacker removed my original security info and changed the primary alias to a '@mcfa.online' address. They also enabled 2FA, locking me out. This is my personal…

Outlook | Web | Outlook.com | Email
asked 2026-09-11T19:26:21.1166667+00:00
Theodore Eleftheriadis 0 Reputation points
commented 2026-09-11T21:47:46.0166667+00:00
Zahid Barrera Ramirez 105 Reputation points
2 answers One of the answers was accepted by the question author.

Microsoft Gift card related issue in india

Dear Microsoft Rewards Support Team, I am writing to raise a concern regarding the availability of gift cards in Microsoft Rewards, specifically the Croma gift card in India. It has been over a month, and the Croma gift card continues to show as “out of…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,302 questions
asked 2026-03-27T09:26:41.59+00:00
Uttkarsh Singh 25 Reputation points
answered 2026-09-11T21:47:43.55+00:00
prasenjit karmalakar 0 Reputation points
2 answers

horizontal scroll bar issue

when i minimize a word doc, the bottom horizontal scroll bar disappears. the option to keep the scroll bar is already checked in advanced options. what more can I do to keep the scroll bar visible?

Microsoft 365 and Office | Word | For business | Windows
asked 2026-09-11T21:07:33.9566667+00:00
Toon, Roxanne@CDPH 0 Reputation points
answered 2026-09-11T21:45:51.5733333+00:00
Hendrix 990 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Syncing iPhone to Outlook DELETED AN ENTIRE YEAR’S WORTH OF NOTES; will my plan to get them back work?

On my iPhone 16’s Notes App, I often use the Outlook folder of notes that I had connected a long long time ago. There are a lot of important notes there that I write on my phone. My phone keeps annoying me whenever I open my Notes app telling me to go to…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-09-06T00:02:39.2966667+00:00
qfcbv3 0 Reputation points
accepted 2026-09-11T21:45:11.9+00:00
qfcbv3 0 Reputation points
5 answers

2026-09 Security Update (KB5124008) stops HyperX Cloud Orbit S headset from working

Hello After installing KB5124008 I have no sound through my HyperX Cloud Orbit S headset. The volume control on the taskbar is also frozen (can't adjust volume up or down). So, I temporarily uninstalled the update and the headset began working. I…

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-09T14:48:25.03+00:00
PG 0 Reputation points
commented 2026-09-11T21:43:57.04+00:00
druin reuel 0 Reputation points
1 answer

Microsoft 365 Business Standard billing

Please evaluate the following billing: Below you will find information extracted form e-mails sent to [Moderator note: Personally Identifiable Information removed]@drperryjones.com. I can provided those emails if necessary. Microsoft 365 Business…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-11T20:23:56.36+00:00
Dr. Perry Jones 0 Reputation points
edited the question 2026-09-11T21:42:08.22+00:00
Emily T 565 Reputation points Microsoft External Staff Moderator
2 answers

I can log in to outlook and onedrive online but not on my laptop, same goes for office 365 apps

How do i resolve this error? I've tried uninstalling and reinstalling onedrive and M365, repairing M365 apps, clearing caches, unlinking and relinking accounts, opening Word as Administrator and also setting up dummy accounts on my laptop. Please can you…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-11T08:49:01.9+00:00
John A 0 Reputation points
edited the question 2026-09-11T21:39:59.5666667+00:00
Haytham-C 5,130 Reputation points Microsoft External Staff Moderator
2 answers

Outlook not syncing on Mac desktop app or Android app

I have tried uninstalling and reinstalling both Mac desktop and my Android Outlook apps. Both are not syncing. Outlook web works fine, so I still have my emails, but there seems to be an issue with the native apps. I can also receive emails through the…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-09-10T19:44:17.4966667+00:00
Jacob Butko 0 Reputation points
commented 2026-09-11T21:38:38.2133333+00:00
Jay1 Tran 605 Reputation points Independent Advisor
0 answers

Manager account closed after AIV failure - two contradictory support determinations on the same day, decision date withheld

I am requesting a human review of a manager account closure. Two Microsoft Advertising support representatives gave me directly contradictory determinations about the same account on the same day, and support has declined to provide the decision date…

Microsoft Advertising | Advertiser identity verification | Verify as a business
asked 2026-09-03T18:40:20.81+00:00
James 0 Reputation points
commented 2026-09-11T21:37:24.8833333+00:00
James 0 Reputation points
1 answer

talk to an agent about word on mac not responding

Can't type in a Word document on my iMac. Filled in one page then everything I had typed totally disappeared. This has been going on for days. At the bottom of my page it says "accessibility: Investigate" And Another message says "Document…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-09-11T21:36:33.76+00:00
Deirdre Henderson 0 Reputation points
answered 2026-09-11T21:36:55.2833333+00:00

AI answer

1 answer

Microsoft store says discord installed but isn't

Have been trying to install discord through the microsoft store for awhile now and have tried resetting the cache, reinstalling microsoft store and many other things and no matter what I do I have had no luck being able to install it or even find where…

Windows for home | Windows 10 | Microsoft Store
asked 2026-07-11T16:45:14.7566667+00:00
Collin 0 Reputation points
commented 2026-09-11T21:36:43.79+00:00
Julio 0 Reputation points