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2 answers

Windows 11 Pro product key after purchasing on microsoft.com

I purchased a Windows 11 Pro license from the official Microsoft website (https://www.microsoft.com/) and received an email confirming the purchase and containing the product key. My question is: can I find this product key somewhere else, or is it…

Windows for home | Windows 11 | Accessibility
asked 2026-09-12T16:10:24.8766667+00:00
IhnatiiM-5451 0 Reputation points
answered 2026-09-12T16:45:16.8966667+00:00
EmilyS726 266.1K Reputation points Independent Advisor
1 answer

Bing Places verification stuck — "An internal server error occurred" when requesting PIN

I'm trying to verify my business listing "Andes 2 Amazon" (Business ID: [Moderator's note: PII removed]) on Bing Places for Business, located in [Moderator's note: PII removed]. When selecting "Mail" as the verification method and…

Bing | Search | Unexpected search results
asked 2026-09-12T16:09:39.1766667+00:00
Andes 2 Amazon 0 Reputation points
edited the question 2026-09-12T22:22:51.5566667+00:00
Haytham-C 5,375 Reputation points Microsoft External Staff Moderator
2 answers

I am unable to receive email

I can not receive emails. My email address may have been hacked. Someone was using my email address to ask members in my contact list to buy Amazon gift cards for me.

Windows for home | Other | Email and communications
asked 2026-09-12T16:04:57.9+00:00
Peter Zaetsoff 0 Reputation points
answered 2026-09-12T18:26:12.6466667+00:00
Virginia M 41,900 Reputation points Independent Advisor
1 answer

incorrect billing and unable to refund , unable create a support request

Hi Team, My last bill is incorrect when i am goin to create refund request Microsoft decline, how can send a email to this un able create support request, same screen came again and again

Microsoft Teams | Microsoft Teams Free | Other
asked 2026-09-12T16:03:36.53+00:00
RAJANARAYAN BANDHA 0 Reputation points
commented 2026-09-12T17:55:47.2333333+00:00
Ruwim.B 6,900 Reputation points Volunteer Moderator
2 answers

Help transfer Office 2016 to new computer.

I need help transferring my license of Office 2016 to new computer as older computer got destroyed. Need ASAP as working.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-12T16:02:40.3633333+00:00
Thomas Schweers 0 Reputation points
edited an answer 2026-09-12T16:51:48.6466667+00:00
Stefan Blom 351.6K Reputation points MVP Volunteer Moderator
1 answer

FILE HISTORY UNABLE TO BACKUP

WHEN ATTEMPTING RUN NOW IT SAYS TO CONNECT DRIVE. DRIVE IS CONNECTED.

Windows for home | Windows 11 | Recovery and backup
asked 2026-09-12T16:01:53.4766667+00:00
tenbear Bauer 0 Reputation points
commented 2026-09-12T18:19:16.43+00:00
John Jefferson Doyon 87,495 Reputation points Independent Advisor
2 answers

solitaire & casual games subscription

licence not recognised, cannot get ad free games, please rectify

Windows for home | Windows 11 | Gaming
asked 2026-09-12T16:00:16.1166667+00:00
Paul Horscroft 0 Reputation points
commented 2026-09-14T15:52:35.57+00:00
Paul Horscroft 0 Reputation points
2 answers

How do i get Microsoft 365 on my android phone

How do I instyall Microsoft 365 on to my Samsung s25 android phone

Microsoft 365 and Office | Install, redeem, activate | For home | Android
asked 2026-09-12T15:56:30.7933333+00:00
Alex Choma 0 Reputation points
answered 2026-09-12T16:34:04.21+00:00
Lester Bernard Reyes 84,725 Reputation points Independent Advisor
0 answers

Microsoft for Startups: Business verification failed and no option to resubmit or request manual review

Hello, I’m using Microsoft for Startups and our startup verification has failed. The portal shows: “We couldn’t verify your startup.” It also says that the subscription will switch to pay-as-you-go once the remaining Azure credits run out or expire. The…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,657 questions
asked 2026-09-12T15:52:44.1666667+00:00
Akmal Valiyev 0 Reputation points
1 answer

Is there a way to verify if a Windows VPN client is properly blocking IPv6 leaks without third-party tools?

I'm currently evaluating a VPN client on Windows 11 (version 23H2) and I want to make sure it's not leaking my real IP address through IPv6. The client claims to have "advanced leak protection," but I prefer to verify this myself using built-in…

Windows for home | Windows 11 | Internet and connectivity
asked 2026-09-12T15:51:09.9833333+00:00
Amir 0 Reputation points
answered 2026-09-12T17:44:29.8033333+00:00
Marcin Policht 107.5K Reputation points MVP Volunteer Moderator
1 answer

Alguien entro a mi cuenta personal de Outlook y me instalo un "email bombing"

El dia de ayer 11 de Sep despues de que mi celular se quedo sin bateria por 4 horas, al encenderlo me estaban llegando una infinidad de de correos cada 10 segundos actualmente va en 16,000 no puedo hacer que me dejen de lleagar correos que tienen…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-12T15:50:55.09+00:00
Valeria Infante 0 Reputation points
answered 2026-09-12T16:54:52.5933333+00:00
Hector FC 33,670 Reputation points Independent Advisor
1 answer

I need to email someone who is a human and not ai stupid bot.

I want to change my email address to my brother but i can't verify myself with the link the email sent to me and its just not working i tried everything i tried in incognito, new email, etc. I need a real human or a live chat talk with someone who can…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-12T15:47:40.0833333+00:00
Kristóf Rocsák 0 Reputation points
answered 2026-09-12T15:47:55.8266667+00:00

AI answer

2 answers

Authenticator app

I am having issues with Authenticator app, it will not generate codes needed to access other company websites

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-12T15:46:09.9266667+00:00
SOTO SOTO, NICOLE S 0 Reputation points
commented 2026-09-14T15:36:07.24+00:00
Alina Le 5,000 Reputation points Independent Advisor
1 answer

What Subscriptions am I Paying for and How Much?

Good morning! I am being asked to update my payment information to pay for my subscriptions. I would like to know what subscriptions I have and how much is each subscription. Please note that I bought Microsoft 365 and do not want Gameboy on my…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-12T15:43:12.7966667+00:00
Debbie Wolinsky 0 Reputation points
commented 2026-09-14T08:12:49.6533333+00:00
Kai-H 26,570 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft Teams personal – LinkedIn connection fails with AADSTS70011 invalid_scope.

I am using Microsoft Teams with a personal Microsoft account. When I go to my profile > LinkedIn and select ‘Connect your LinkedIn account’, the authentication window does not load the LinkedIn authorization flow and ends up redirecting back to Teams.…

Microsoft Teams | Microsoft Teams Free | Settings | Other
asked 2026-09-12T15:41:50.2666667+00:00
commented 2026-09-12T19:25:54.95+00:00
EmilyS726 266.1K Reputation points Independent Advisor
2 answers

Drag and Fill not working in Excel

I have confirmed that the "Enable fill handle and cell drag-and-drop" option is checked. Also the "Show paste options button when content is pasted" option is checked. Drag and Fill not working since last Microsoft update. I am…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-12T15:25:14.82+00:00
LCOX 0 Reputation points
commented 2026-09-12T17:47:45.9066667+00:00
EmilyS726 266.1K Reputation points Independent Advisor
1 answer

CANT USE MICROSOFT 365 IN MY IPAD PRO

HI, I PURCHASED MICROSOFT 365 FROM THE APP STORE I DOWNLOADED EXCEL WHEN I WANT TO START A NEW DOCUMENT THE APP ASKS ME TO SIGN IN, I TRY TO SIGN IN BUT THE APP MENTIONS THAT I HAVE ALREADY A SUBSCRIPTION I CANCEL DE SUBSCRIPTION AND TRY TO PURCHASE…

Microsoft 365 and Office | Install, redeem, activate | For home | iOS
asked 2026-09-12T15:19:40.24+00:00
Ana Patricia Torres Cortez 0 Reputation points
edited an answer 2026-09-13T00:14:15.2733333+00:00
Norah-L 10,575 Reputation points Microsoft External Staff Moderator
3 answers

Unable to run EXE. files in Windows 10 (home)

When I download an exe. file - even from the windows store it will not run It seems Win 10 (home) requires something called gpedit.msc which id does not have there is an instruction asking for two commands to be run in Powershell which will correct the…

Windows for home | Windows 10 | Performance and system failures
asked 2026-09-12T15:15:41.6866667+00:00
Derek Blezard 0 Reputation points
commented 2026-09-13T09:49:41.1233333+00:00
Abhishek U 170 Reputation points
2 answers

How to fix a test print error

Added a bluetooth printer that was previously installed. Printed once. Now the printer shows an error message. Removed the printer and reinstalled. Same test print error.

Windows for business | Windows 365 Enterprise
asked 2026-09-12T15:13:11.64+00:00
Cindy Shassere 0 Reputation points
edited an answer 2026-09-14T04:01:18.4+00:00
Daphne Huynh (WICLOUD CORPORATION) 1,305 Reputation points Microsoft External Staff Moderator
2 answers

Two iPhones Photos to shared OneDrive

Currently only my iPhone photos automatically go to the OneDrive Gallery. I would like for my husband's photos to automatically go to the same Gallery.

Microsoft 365 and Office | OneDrive | For home | iOS
asked 2026-09-12T15:11:19.76+00:00
Cathy Ware 0 Reputation points
answered 2026-09-12T15:44:40.4966667+00:00
EmilyS726 266.1K Reputation points Independent Advisor