Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,734 questions
4 answers
Excel LTSC 2021 16.0.14334.20906/20914: copy/paste and sheet copy fail after September 2026 update
Issue summary After Microsoft Office LTSC Professional Plus 2021 was updated from Build 16.0.14334.20848 to Build 16.0.14334.20906 (8 September 2026): Copy/paste in Excel fails with no error message. Copying a worksheet fails with "We couldn't…
Microsoft 365 and Office | Excel | Other | Windows
asked
2026-09-17T12:51:11.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 2%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZ%3C/text%3E%3C/svg%3E)
ZTS
65
Reputation points
answered
2026-09-22T21:13:57.0533333+00:00
EmilyS_726
30,090
Reputation points
Volunteer Moderator
1 answer
Payment Change
Microsoft 365, I changed my payment from yearly to monthly when I received notification from Microsoft that £84.99 was due, why has £84.99 been taken from my bank account when I requested to go monthly. [Moved from Microsoft 365 and Office | Access…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,283 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 78%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
1 answer
Unable to reschedule AI-900 exam – Claim deadline passed (Aug 18), but completion window is Oct 18
Hello Microsoft Support Team, I need assistance rescheduling my upcoming certification exam. Exam: AI-900: Microsoft Azure AI Fundamentals - English (ENU) Voucher Source: AI Skills Fest Voucher Terms: Booking deadline was August 18; Exam completion…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,124 questions
asked
2026-09-17T12:43:24.5066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 20%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELJ%3C/text%3E%3C/svg%3E)
Lauren j
0
Reputation points
answered
2026-09-17T14:50:28.8233333+00:00
Julian Sharp
44,031
Reputation points
1 answer
Android Speech SDK 1.51.2 crashes inside libMicrosoft.CognitiveServices.Speech.core.so
We are investigating an intermittent native crash in the Android Azure Speech SDK. Environment: Speech SDK 1.51.2 Android 15 and 16 arm64-v8a Custom PullAudioInputStreamCallback backed by AudioRecord PCM 16 kHz, 16-bit, mono Two production events…
Azure Speech in Foundry Tools
Azure Speech in Foundry Tools
An Azure service that integrates speech processing into apps and services.
2,388 questions
asked
2026-09-17T12:43:03.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 32%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYS%3C/text%3E%3C/svg%3E)
YanTao Shen
0
Reputation points
answered
2026-09-29T07:03:16.4666667+00:00
Taz
10,126
Reputation points MVP
Volunteer Moderator
1 answer
Android Edge Browser Öffnen externer Apps
Hallo, auf meinem bisherigen Smartphone lief alles ohne Probleme, aber auf dem neuen, nach der Installation von Microsoft Edge habe ich nur Probleme. Einstellungen sind alle vom vorherigen Smartphone übernommen oder angepasst worden. Da lief die…
Microsoft Edge | Other | Android
Microsoft Edge | Other | Android
Other issues or features related to Microsoft Edge on Android
305 questions
asked
2026-09-17T12:42:45.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 88%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Markus René Frotscher
0
Reputation points
commented
2026-09-24T07:42:00.1533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
13,320
Reputation points Microsoft External Staff
Moderator
1 answer
Error on inserting Base64 word content into WOPI word
My goal is to first save the Word document using the getFileAsync() method, which is currently working as expected. The Word file is successfully retrieved and saved to the cloud server. The issue occurs when I retrieve the saved file through an API call…
Microsoft 365 and Office | Development | Office JavaScript API
Microsoft 365 and Office | Development | Office JavaScript API
An Office service that supports add-ins to interact with objects in Office client applications.
1,171 questions
asked
2026-09-17T12:42:09.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 66%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFM%3C/text%3E%3C/svg%3E)
Faizan Mohammed
0
Reputation points
commented
2026-09-28T08:52:10.19+00:00
Faizan Mohammed
0
Reputation points
2 answers
unable to print
I scan a document and ready to print "recipient fax" comes up; and unable to
Windows for home | Windows 11 | Devices and drivers
24,543 questions
asked
2026-09-17T12:42:02.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 74%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
kathy scott
0
Reputation points
answered
2026-09-17T13:24:53.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
124.5K
Reputation points
Independent Advisor
3 answers
Formula to add values as shwon beöow
Hello See Grey cells: I want to add the values D19 to D27 for which B19 to B27 have same values .I want toplace in E19 see below. See yellow cells : This shall repeat itself for its self for teh whole table Kibdly adice.
Microsoft 365 and Office | Excel | Other | Windows
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,734 questions
asked
2026-09-17T12:39:52.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Chaturvedi, Santosh
450
Reputation points
answered
2026-09-17T14:16:16.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 53%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Barry Schwarz
6,191
Reputation points
2 answers
Need New Outlook Back
I've been using New Outlook for several months now. Everything was fine when I went to bed last night, but this morning, when I opened Outlook on my Mac, it's the "Legacy" version. When I click the toggle button to turn it off, I get a…
Outlook | MacOS | New Outlook for Mac | For home
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
1,671 questions
asked
2026-09-17T12:38:29.2066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 63%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECW%3C/text%3E%3C/svg%3E)
Christine Wilson
0
Reputation points
commented
2026-09-20T00:06:55.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Chloe-V
13,450
Reputation points Microsoft External Staff
Moderator
3 answers
Outgoing email are not going through with Outlook add on
Hello, I use Outlook and added my yahoo account as an add on. My emails are not going through they just go straight to the draft box and sit there, and then when I go back to see if it is still sitting there in the draft folder. The mail finally goes…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,109 questions
asked
2026-09-17T12:36:03.3933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 18%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
LORIA CORDER
0
Reputation points
commented
2026-09-19T06:49:40.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
19,470
Reputation points Microsoft External Staff
Moderator
3 answers
Purchased a digital license, have the order confirmation, but windows will not activate
I purchased an official digital license from the Microsoft store, then when I reinstalled windows, it will no longer activate. I am using the exact same account and everything and have tried the troubleshooter among other things. I would really…
Windows for home | Windows 11 | Licensing and activation
5,351 questions
asked
2026-09-17T12:34:05.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 53%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELF%3C/text%3E%3C/svg%3E)
Lily Franks
0
Reputation points
commented
2026-09-19T10:08:52.0733333+00:00
Neil D
34,340
Reputation points
Volunteer Moderator
3 answers
i want to reschedule my exam
i want to reschedule my exam date because i wont be ready on the date i had originalyy scheduled because of a health emergency which will eat into my preparation time
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,124 questions
asked
2026-09-17T12:33:34.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 80%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Takayedzwa Chinyemba
0
Reputation points
answered
2026-09-17T14:52:21.0966667+00:00
Julian Sharp
44,031
Reputation points
2 answers
Guidance Required for BYOIP Cutover Strategy - Prefer On-Prem Advertisement Before Migration and Azure Advertisement
Description We are planning a migration of an internet-facing application from our on-premises data center to Azure using Azure Custom IP Prefix (BYOIP). Our objective is to retain the same public IP range throughout the migration while minimizing or…
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
996 questions
asked
2026-09-17T12:30:41.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 83%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHS%3C/text%3E%3C/svg%3E)
Hemakumar S
0
Reputation points
answered
2026-09-17T14:49:12.3866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
109.6K
Reputation points MVP
Volunteer Moderator
4 answers
Printer no working
O.S. Win 11. Printer HP Color Laserjet PRO M2525dw. Printer is ten years old. About 2 months ago after a monthly Windoes update the printer stopped working. Is this printer too old for Win 11?
Windows for home | Windows 11 | Devices and drivers
24,543 questions
asked
2026-09-17T12:17:53.2633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 57.99999999999999%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Stephen Kolish
0
Reputation points
answered
2026-09-18T06:31:39.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 53%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWV%3C/text%3E%3C/svg%3E)
WITI Vaishali
0
Reputation points
1 answer
One of the answers was accepted by the question author.
I got Rate limit error while accessing the gpt-5-mini using API calls.
Hi, I got below error. How to increase this limit in Azure portal for this model ? RateLimitError: Error code: 429 - {'error': {'message': 'Your requests to gpt-5-mini for gpt-5-mini in eastus2 have exceeded rate limit.', 'type': 'too_many_requests',…
Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
5,057 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 27%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
1 answer
Can i apply to Microsoft for Startups with an investor referral code and use my existing Entra ID tenant?
Redemption step seems to be irreversible, so i would like to confirm whether the credits can be used for another tenant.
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,741 questions
asked
2026-09-17T12:14:42.9166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 77%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOI%3C/text%3E%3C/svg%3E)
Oleksii Ivanov
0
Reputation points
edited an answer
2026-09-21T11:10:35.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 5%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Aditya Singh Rathore
195
Reputation points
1 answer
Photo deleted
I am not looking for a setting or feature inside the OneDrive mobile app. I am contacting support to request a server-side investigation and potential data recovery from Microsoft's back-end backups. Here is the situation: Issue: A large set of photos…
Microsoft 365 and Office | OneDrive | For home | Android
Microsoft 365 and Office | OneDrive | For home | Android
A Microsoft file hosting and synchronization service.
1,173 questions
asked
2026-09-17T12:12:26.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 65%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENR%3C/text%3E%3C/svg%3E)
Narges Rahmati
0
Reputation points
answered
2026-09-17T21:33:23.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 7.000000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
Haytham-C
5,630
Reputation points Microsoft External Staff
Moderator
2 answers
How to download clipchamp as mp4.
I am having trouble downloading a video I created in ClipChamp as an Mp4 file. Others in my sphere are able to do it, but my download does not give me the option to choose the file type. Any suggestions?
Microsoft 365 and Office | Clipchamp | Other
Microsoft 365 and Office | Clipchamp | Other
A video editing tool developed by Microsoft, designed to make video creation easy and accessible for everyone.
363 questions
asked
2026-09-17T12:06:15.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 46%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lindeburgh, Belinda
0
Reputation points
answered
2026-09-17T12:42:12.8066667+00:00
TaoLi
113.8K
Reputation points
Independent Advisor
4 answers
Word on iPad—recent issues
How to stop immediate freezing when using Word in iPad—suddenly even worse since today’s update—methods advised don’t seem to work—I can’t use it any more—other problems predating this crisis also need addressing (such as words beginning with “i” being…
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
103 questions
asked
2026-09-17T12:02:24.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 66%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Maurice West
5
Reputation points
commented
2026-09-18T15:47:15.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 24%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Diana Mariz
10,935
Reputation points
Independent Advisor
1 answer
All Global Administrators locked out after losing Microsoft Authenticator
Our two Global Administrator accounts lost access to Microsoft Authenticator when the phone was damaged. Neither has an alternative MFA method, so we cannot sign in to the tenant or create a support ticket. Phone support directs us to aka.ms/prosupport,…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,341 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 60%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 5%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)