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See https://learn.microsoft.com/en-us/credentials/support/reschedule-and-cancellation-policy#how-to-reschedule-or-cancel-your-exam for how to reschedule
i want to reschedule my exam
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Takayedzwa Chinyemba
0
Reputation points
i want to reschedule my exam date because i wont be ready on the date i had originalyy scheduled because of a health emergency which will eat into my preparation time
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Erland Sommarskog 137.4K Reputation points MVP Volunteer Moderator2026-09-17T12:35:50.57+00:00 I believe that the best place is through the PearsonVUE site directly, but I don't do exams myself, so I could be wrong.
On the Microsoft side of things, the place to go about exams and certification is Credentials Support.
This is a public forum, and no one here has access to your records.
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AI answer
2026-09-17T12:33:49.2966667+00:00 Reschedule or cancel the exam through the Learn profile.
- Sign in to the Learn profile.
- Open Profile from the avatar menu.
- Go to Credentials > Certifications.
- Find the exam appointment.
- Select Reschedule.
- Complete the change on the exam delivery provider’s site.
Important policy details:
- Reschedule or cancel at least 24 hours before the scheduled exam time, or the exam fee or voucher will be forfeited.
- If the exam was booked with a promotional free exam offer, rescheduling must still be done before the offer expires.
- If there is trouble rescheduling, contact Microsoft Certification Support.
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