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2 answers

How to download clipchamp as mp4.

I am having trouble downloading a video I created in ClipChamp as an Mp4 file. Others in my sphere are able to do it, but my download does not give me the option to choose the file type. Any suggestions?

Microsoft 365 and Office | Clipchamp | Other
asked 2026-09-17T12:06:15.9833333+00:00
Lindeburgh, Belinda 0 Reputation points
answered 2026-09-17T12:42:12.8066667+00:00
TaoLi 113.8K Reputation points Independent Advisor
4 answers

Word on iPad—recent issues

How to stop immediate freezing when using Word in iPad—suddenly even worse since today’s update—methods advised don’t seem to work—I can’t use it any more—other problems predating this crisis also need addressing (such as words beginning with “i” being…

Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
asked 2026-09-17T12:02:24.6666667+00:00
Maurice West 5 Reputation points
commented 2026-09-18T15:47:15.3966667+00:00
Diana Mariz 10,935 Reputation points Independent Advisor
1 answer

All Global Administrators locked out after losing Microsoft Authenticator

Our two Global Administrator accounts lost access to Microsoft Authenticator when the phone was damaged. Neither has an alternative MFA method, so we cannot sign in to the tenant or create a support ticket. Phone support directs us to aka.ms/prosupport,…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-17T12:00:49.2366667+00:00
moulder 0 Reputation points
edited an answer 2026-09-17T13:40:13.32+00:00
Killian N 4,330 Reputation points Independent Advisor
1 answer

Can't (re)activate Windows 11 after changing Secure Boot and reinstalling Windows

Hello, TLDR: Windows says it needs to be activated, even though I didn't change any hardware, and it can't find my digital license to link back to my device. One or two weeks ago I messed around with secure boot settings, toggling it on and off a few…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-17T11:58:08.4033333+00:00
Johannes 0 Reputation points
commented 2026-09-17T14:22:22.5166667+00:00
DaveM121 936.1K Reputation points Independent Advisor
2 answers

when will they restock the robux option for 400 rubox

i need robux. As soon as i get enoguh points their gone

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,445 questions
asked 2026-09-17T11:53:18.41+00:00
Krishnan K 0 Reputation points
answered 2026-09-17T12:28:34.1066667+00:00
Estrella721 46,260 Reputation points Independent Advisor
2 answers

To Download completion certificate

I have completed Introduction to Microsoft AI agent solutions course. But I have to download the completion certificate. How can I download the certificate.

Community Center | Not monitored
asked 2026-09-17T11:52:06.4+00:00
Alok Das 0 Reputation points
edited the question 2026-09-17T14:33:07.3533333+00:00
JuliaMarvin 22,915 Reputation points Volunteer Moderator
1 answer

Sharepoint access

I can’t access SharePoint at the moment. I’ve been logged out of my Microsoft account, and my Authenticator app isn’t working, so I’m stuck in a continuous login loop. Really frustrating, especially as there doesn’t seem to be any straightforward support…

Microsoft 365 and Office | SharePoint | Other | Other
asked 2026-09-17T11:45:59.8966667+00:00
Ruaraidh Horton 0 Reputation points
commented 2026-09-22T10:30:08.8966667+00:00
Liora 2,080 Reputation points Independent Advisor
0 answers

Microsoft Authenticator on iOS: iCloud backup does not restore accounts on new iPhone

I need to migrate my accounts from Microsoft Authenticator on an old iPhone to a new iPhone, but the restore process is not working. Scenario Microsoft Authenticator is still working correctly on my old iPhone, and I can access my accounts from that…

Microsoft Security | Microsoft Authenticator
asked 2026-09-17T11:40:39.6533333+00:00
m 0 Reputation points
1 answer

Microsoft 365-abonnement en gebruik een Mac met macOS Catalina 10.15.8.

Hallo, Ik heb een Microsoft 365-abonnement en gebruik een Mac met macOS Catalina 10.15.8. De huidige Office-installatie vereist een nieuwere macOS-versie. Ik heb geprobeerd een oudere compatibele versie te downloaden, maar de downloadlinks die ik heb…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-17T11:38:03.6033333+00:00
I Kastelijn 0 Reputation points
answered 2026-09-17T12:12:44.3633333+00:00
DaveM121 936.1K Reputation points Independent Advisor
0 answers

Unable to open link

The client does not have access rights to the content its showing theses when i am trying to open verification link

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-17T11:33:42.81+00:00
Milap 0 Reputation points
commented 2026-09-17T12:18:51.53+00:00
John Jefferson Doyon 88,810 Reputation points Independent Advisor
1 answer

it keeps saying refresh but I always refresh it, it always saids try again

My problem is that I've been trying to redeem my points for some robux but every time I try to redeem it, it said that refresh it and I always do every single time but it always says "try again later" and I have been trying for 2 month and…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,445 questions
asked 2026-09-17T11:32:28.72+00:00
Zandrea Ibarreta 0 Reputation points
commented 2026-09-19T10:29:57.7333333+00:00
Vikki-T 11,240 Reputation points Microsoft External Staff Moderator
1 answer

Is it OK to fill out personal information in this form?

https://forms.office.com/pages/responsepage.aspx?id=JuXsln2csEiNr4uTyQpdGFkLoFD2IDtJtZhwYMX2URZUNlNDMUFKOUZUQUlQR1E5Qjk4UlRKQzIyTS4u&route=shorturl

Community Center | Not monitored
asked 2026-09-17T11:27:55.91+00:00
Emma Edwards 0 Reputation points
edited the question 2026-09-17T11:41:44.3+00:00
Nam-D 3,985 Reputation points Microsoft External Staff Moderator
1 answer

No response after submitting Microsoft account recovery form

I submitted the Microsoft account recovery form for the first time more than a week ago, but I have not received any response or recovery decision. I have since submitted the form again, and the latest submission was successfully confirmed. Microsoft…

Outlook | Web | Outlook.com | Email
asked 2026-09-17T11:26:13.5133333+00:00
MR 0 Reputation points
answered 2026-09-17T23:45:49.3433333+00:00
Chloe-V 13,450 Reputation points Microsoft External Staff Moderator
1 answer

Course completion certificate not appearing in profile achievements

Hello, I have recently completed the course titled "MS-4017-A: Manage and extend Microsoft 365 Copilot" on Microsoft Learn, but I am unable to locate or download the course completion certificate. The course shows as 100% completed, but no…

Community Center | Not monitored
asked 2026-09-17T11:24:21.38+00:00
Plaifa Atthapaibul 20 Reputation points
answered 2026-09-17T14:56:37.2633333+00:00
Julian Sharp 44,031 Reputation points
1 answer

trying to load ChatGPT add in for powerpoint and getting error

Error loading addins in PowerPoint for mac. It repeatedly says error loading

Microsoft 365 and Office | PowerPoint | For education | MacOS
asked 2026-09-17T11:24:18.9266667+00:00
Janice Huntingford 0 Reputation points
commented 2026-09-18T02:30:36.4833333+00:00
Michelle Nguyen 1,835 Reputation points Independent Advisor
2 answers

My access database has opened in design view not a user view

My access database has opened in design view not a user view How do I get the user view back

Microsoft 365 and Office | Access | For business | Windows
asked 2026-09-17T11:23:44.0666667+00:00
Accounts 0 Reputation points
commented 2026-09-18T12:20:14.6166667+00:00
Kristen Tran 2,040 Reputation points Independent Advisor
3 answers

Normal form view missing for Access database version 2608

I have an access database that was written for us with a personallised ribbon. I normally open the database and have a personalised form view that allows me to search, update and create records. I have opened it up as normal and all I can see is the…

Microsoft 365 and Office | Access | For business | Windows
asked 2026-09-17T11:15:58.2233333+00:00
Accounts 0 Reputation points
answered 2026-09-17T12:13:24.4266667+00:00
George Hepworth 23,120 Reputation points Volunteer Moderator
0 answers

Forced to use Two-Factor authentication and not working, now I cannot use my accounts.

**Case 1. ** Github requested Two-Factor authentication. The code generated from the Microsoft app for double authentication, for Github, was not considered valid. After a few attempts, they asked me to reset the password. I reset the…

Microsoft Security | Microsoft Authenticator
asked 2026-09-17T11:13:46.0633333+00:00
Luigi A 0 Reputation points
2 answers

Microsoft for Startups $200 Azure credits show “Already redeemed” but no Azure subscription exists

Hello Microsoft for Startups Support Team, I am using the new Microsoft for Startups Preview experience in Azure Portal. My startup homepage shows that I can unlock $200 in Azure credits. When I click “Sign up” to activate the benefit, I receive the…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,740 questions
asked 2026-09-17T11:12:29.13+00:00
Robert Marko 0 Reputation points
answered 2026-09-18T08:45:10.5266667+00:00
Robert Marko 0 Reputation points
2 answers

Your virus and threat protection is managed by your organisation Problem

Hello, I hope you can help me solve this problem. I assembled a brand new PC and then wanted to activate Windows Defender protection, but when I went to activate it, this message appeared: Your virus and threat protection is managed by your organisation…

Windows for home | Windows 11 | Security and privacy
asked 2026-09-17T11:09:42.06+00:00
kay wq 0 Reputation points
commented 2026-09-22T03:43:03.7733333+00:00
Emma1-N 13,320 Reputation points Microsoft External Staff Moderator