Course completion certificate not appearing in profile achievements

Plaifa Atthapaibul 20 Reputation points
2026-09-17T11:24:21.38+00:00

Hello,

I have recently completed the course titled "MS-4017-A: Manage and extend Microsoft 365 Copilot" on Microsoft Learn, but I am unable to locate or download the course completion certificate. The course shows as 100% completed, but no certificateoption is available to download or share on Achievement tab.

Could someone please advise on how to access or generate the completion certificate, or confirm if this specific training provides a certificate of completion?

Thank you for your assistance.User's image

Community Center | Not monitored
0 comments No comments

1 answer

Sort by: Most helpful
  1. Julian Sharp 43,441 Reputation points
    2026-09-17T14:56:37.2633333+00:00

    Microsoft does not provide a certificate for self-paced completion of the learning paths listed against a course. Course achievements are reserved for instructor-led courses only.

    Was this answer helpful?

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.