2,207 questions
3 answers
How to remove Copilot Search feature in Microsoft Edge
I have removed the Copilot app entirely from my computer, but the Copilot Ai-generated search results still pop up when I search things in Microsoft Edge. The commonly used options to remove are not there for me - the Sidebar does not have 'App-specific…
Microsoft Copilot | Other
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 63%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
1 answer
Operator need help to login
My operator is trying to login but the phone number is not matching: Request Id: [Moderator note: personal info removed] Correlation Id: [Moderator note: personal info removed] Timestamp: 2026-09-16T03:04:02.901Z
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,242 questions
asked
2026-09-17T01:07:23.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 0%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVD%3C/text%3E%3C/svg%3E)
Viola, Dion (D.)
0
Reputation points
edited the question
2026-09-17T03:08:39.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 47%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKE%3C/text%3E%3C/svg%3E)
Kai-Ex
1,570
Reputation points Microsoft External Staff
Moderator
1 answer
How to fix a black screen
I was just on my laptop when it accidentally slipped off my bed and hit the ground, but when I picked it up again, the screen was frozen. No cursor; nothing would move or work. I tried to turn it off, but it still wouldn't work until the 3rd time,…
Windows for home | Windows 10 | Performance and system failures
42,863 questions
asked
2026-09-17T01:05:53.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 88%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Carissa Caskey
0
Reputation points
answered
2026-09-17T01:44:11.1233333+00:00
EmilyS726
269.5K
Reputation points
Independent Advisor
1 answer
how to fix ek certification
I have been trying to fix a problem where everytime i open a fortnite tourney i get kicked due to my ek certification not being verified and when i checked the actual file it said my device doesnt have enough info. I spent a few hours doing multiple…
Windows for home | Windows 11 | Gaming
5,401 questions
asked
2026-09-17T01:05:08.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 33%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
Bryce Cooper
0
Reputation points
commented
2026-09-25T23:19:25.01+00:00
Bryce Cooper
0
Reputation points
1 answer
One of the answers was accepted by the question author.
I am a Win365 paying private customer! How can I get help from MS support with MS insist that my account is an Business account?
I am a private customer of Microsoft 365 but Microsoft do not allow me to administer my own computer, like updates etc. I can not geet in contact with ANY support from Microsoft!! Do I have to cancel my MS365 or is there any way to get some help from MS…
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,072 questions
asked
2026-09-17T01:03:04.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 66%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
JR Lindstrom
40
Reputation points
commented
2026-09-22T04:31:49.41+00:00
JR Lindstrom
40
Reputation points
1 answer
Unable to launch cloud shells due to "you dont have access" in student account
I just opened up my student account on azure, but I do not see my student subscription in my directory. Instead, I see my university's account. I only see azure for students in my subscription filter drop down. Is someone able to offer assistance?
Azure | Azure Training
Azure | Azure Training
Training: Instruction to develop new skills.
3,324 questions
asked
2026-09-17T01:01:19.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 18%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGJ%3C/text%3E%3C/svg%3E)
Gonzalez, Jonathan
0
Reputation points
commented
2026-09-20T16:44:09.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 52%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERE%3C/text%3E%3C/svg%3E)
Rukshan edirisinghe
910
Reputation points
1 answer
One of the answers was accepted by the question author.
Visual Studio Professional renewal order shows Completed
Visual Studio Professional renewal order shows Completed, but only Dev Essentials appears in subscriptions and your product key is reported as invalid.
Developer technologies | Visual Studio | Setup
Developer technologies | Visual Studio | Setup
The process of installing, configuring, and customizing Visual Studio to support development workflows across languages, platforms, and workloads.
1,412 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 81%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
1 answer
How to get access back to Hardware Workspace
I have an account on partner.microsoft.com to sign drivers. This worked a few months ago. Now, when I go to the Hardware Workspace, I'm told access is denied and that I should ask my administrator for access. When I click that link, it shows I have…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,593 questions
asked
2026-09-17T00:58:14.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 23%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDZ%3C/text%3E%3C/svg%3E)
David Zar
0
Reputation points
answered
2026-09-17T00:58:31.4333333+00:00
AI answer
1 answer
Will a hacked microsoft account log you out of your computer?
My account got hacked and Microsoft recovery is <> so I have no hope in getting it back. I have it signed in on my laptop and now I'm wondering if it'll sign me out and I'll have to redo it. Again, I have no faith in any sort of recovery I just…
Windows for home | Windows 11 | Accounts, profiles, and login
10,177 questions
asked
2026-09-17T00:54:34.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 30%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
J K
0
Reputation points
answered
2026-09-17T03:24:38.9633333+00:00
GsN5034 - IA
77,735
Reputation points
Independent Advisor
1 answer
Account rewards point spent I didn’t redeem
My account was hacked a few months ago and they redeemed all my points. I’ve tried contacting support and have been ignored. I’ve put in a couple requests but still haven’t heard back. How do I get my points back?
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,433 questions
asked
2026-09-17T00:54:25.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 47%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Amanda Stout
0
Reputation points
commented
2026-09-17T20:04:08.87+00:00
Jonathan Deives
81,795
Reputation points
Independent Advisor
1 answer
Trusted Launch Windows: signed AK-to-VM binding and read-only retrieval
Is a Microsoft-signed binding between the existing vTPM AK and immutable Azure vmId supported for this non-confidential Trusted Launch Windows configuration? If yes, please identify the exact supported evidence and verification method. If not, please…
Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
10,384 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 0%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
1 answer
My email to login to my account is no longer valid
My email address to login into my account is no longer valid, so I cannot get a code to get into the email, to try and retrieve my bitlocker recovery key. I have updated my email address and it has now locked me out completely for 30 days.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,237 questions
asked
2026-09-17T00:36:42.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 0%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
Lynda McNeilly
0
Reputation points
commented
2026-09-17T03:08:59.2166667+00:00
EmilyS726
269.5K
Reputation points
Independent Advisor
1 answer
Artifact Signing Identity Validation Failed — No Option to Upload Requested Documents
Hello, I am attempting to complete Public Identity Validation for Azure Artifact Signing for my Colorado LLC, Legend Forge Studios LLC. The identity validation fails with a message from Vetting Operations stating: “We need some additional information to…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,336 questions
asked
2026-09-17T00:36:34.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 28.000000000000004%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECK%3C/text%3E%3C/svg%3E)
cody kinderkencht
0
Reputation points
commented
2026-09-17T15:30:46.55+00:00
cody kinderkencht
0
Reputation points
0 answers
Please help, Severity A tenant lockout still unresolved, not sure what else to try
I want to be upfront that I've posted about this before and understand the concern about repeating myself, genuinely not trying to spam, just running out of options and could really use guidance. Our tenant has been without any Global Administrator for…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,265 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 1%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENB%3C/text%3E%3C/svg%3E)
1 answer
Excel disappeared
After the recent update of my MS applications, Excel disappeared on my MacBook.
Microsoft 365 and Office | Excel | Other | MacOS
Microsoft 365 and Office | Excel | Other | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
565 questions
asked
2026-09-17T00:17:27.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 32%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Shulamit Gehlfuss
0
Reputation points
answered
2026-09-17T00:54:43.5333333+00:00
Manoel Barros
22,040
Reputation points
Independent Advisor
3 answers
How do I search "My PC",
Best way to search "My PC" including the register that references a specific program on a newer PC Windows 11 OS? Understanding this would be a long search would the PC keep the displayed results if I didn't return for hours after it had…
Windows for home | Windows 11 | Settings
10,111 questions
asked
2026-09-17T00:17:16.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 99%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
Jack Jacobs
0
Reputation points
answered
2026-09-17T01:20:12.57+00:00
_AW_
69,576
Reputation points
Volunteer Moderator
2 answers
Outlook not sycronizing with imap server
Outlook cannot sycronize with imap server because it cannot log on. Everything else is working fine. I have not changed password or used it for years. How do I find out what my password is for Outlook?
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,773 questions
asked
2026-09-17T00:14:50.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 63%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELJ%3C/text%3E%3C/svg%3E)
Larry Jermark
0
Reputation points
answered
2026-09-17T01:14:05.9833333+00:00
Manoel Barros
22,040
Reputation points
Independent Advisor
1 answer
Not receiving approve sign in request on Authenticator app
When I log into Outlook, I don't have any issues getting into my account, but when I log into microsoftonline.com, it prompts me to open my Authenticator app and approve the request. However, nothing comes through. If anything, my Authenticator app only…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,536 questions
asked
2026-09-17T00:14:36.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 25%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Jessie Gripo
0
Reputation points
answered
2026-09-17T00:14:58.54+00:00
AI answer
2 answers
windows 11 won't update
the update for my windows 11 is available but says error everytime i try to download and install the update
Windows for home | Windows 11 | Install and upgrade
9,309 questions
asked
2026-09-17T00:09:41.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 88%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jaheem Brown
0
Reputation points
answered
2026-09-17T00:40:50.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
124.5K
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Task Manager crashes immediately on my main Windows account
Hello, I have a problem with Task Manager on my Surface Pro 12 running Windows 11. Task Manager does not open on my main Windows account. When I run taskmgr.exe, nothing appears and it crashes in the background. I have already: Run sfc /scannow…
Windows for home | Windows 11 | Performance and system failures
32,530 questions
asked
2026-09-17T00:09:22.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 68%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEA%3C/text%3E%3C/svg%3E)
Ermiya Ahmadzadeh
20
Reputation points
accepted
2026-09-17T00:21:39.2666667+00:00
Ermiya Ahmadzadeh
20
Reputation points