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Cannot add a phone number in my Account info

I removed a phone number that got compromised, then I cannot add a new phone number for access/recovery purposes

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-14T00:30:45.71+00:00
Lollie Brodley 0 Reputation points
answered 2026-09-14T01:04:19.9633333+00:00
EmilyS726 267.1K Reputation points Independent Advisor
1 answer

Group email won't send

When I try to email in one of my self-created groups, it says Couldn't send this message. When I click more details it says There was a problem sending this message. Please try again later. I have been using the group all year with no problem. I have a…

Outlook | Web | Outlook.com | Email
asked 2026-09-14T00:27:52.2533333+00:00
Michelle King 0 Reputation points
answered 2026-09-14T01:27:51.7366667+00:00
Jhun Buala 5,720 Reputation points Independent Advisor
3 answers

I can't install Discord onto Windows 11 Home Edition

I am trying to install Discord onto my Windows 11 Home Edition. I have tried every guide on Reddit and Youtube that I can find. I have tried different compatibility modes. I have tried installing it as the System Administrator. Nothing works.

Windows for home | Windows 11 | Apps
asked 2026-09-14T00:10:04.79+00:00
M Jance 0 Reputation points
edited an answer 2026-09-14T05:16:50.7533333+00:00
ApexNáV 265 Reputation points
2 answers

Hacked and Verification Email Changed

I really need help. My original account was compromised, with the login verification email being changed to something I did not set it as. Please pleaase help me this account means so much to me I need this account back. Furthermore, I have the email…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-14T00:07:09.2033333+00:00
Alt User 0 Reputation points
edited the question 2026-09-17T07:56:13.1633333+00:00
Alex-L 12,570 Reputation points Microsoft External Staff Moderator
1 answer

Please Help Two of My Microsoft Accounts were Hacked

Hello! I was recently hacked, so I was trying to go through the process of putting all of my files into my OneDrive, and then I wanted to look at them in the search engine, and I tried to use my Gmail Microsoft account to do so. It then said, "…

Microsoft Security | Microsoft Identity Manager
asked 2026-09-14T00:04:23.3233333+00:00
Abigail 0 Reputation points
answered 2026-09-14T00:04:40.51+00:00

AI answer

2 answers

Unable to Add phone number

Hi there, I believe my devices to be comprised. While trying to secure my Microsoft account, I deleted a phone number that was attached to my account. I then tried to add a new one. I received an error which stated that option is not available at the…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-14T00:00:59.9+00:00
Marc 0 Reputation points
answered 2026-09-14T00:34:11.7266667+00:00
EmilyS726 267.1K Reputation points Independent Advisor
4 answers

Sending Bulk emails bounce bakc as spam

Hi, When I try to send a bulk email to my customers, its bouncing back saying that it's spam. Then when I try to send the same email to just 1 person, it will either go through or boucne back as spam. I have removed the signature, made the text plain and…

Outlook | Web | Outlook.com | Email
asked 2026-09-13T23:47:14.0766667+00:00
Craig Stuart 0 Reputation points
answered 2026-09-14T15:51:24.26+00:00
Jhun Buala 5,720 Reputation points Independent Advisor
1 answer

I can't press save after I did my captcha for my Microsoft 365 product key

Hi, After doing all the steps for the product key I bought I arrived to the captcha and after I completed it, it doesn't let me press save. I did find a Q&A on here that had some solutions for my problem such as turning off extensions, incognito…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-13T23:41:09.9433333+00:00
Granite 0 Reputation points
answered 2026-09-14T03:14:35.7266667+00:00
GsN5034 - IA 76,990 Reputation points Independent Advisor
4 answers

HOW TOGET WHAT YOU PAY FOR FROM MICROSOFT DOWNLOAD

in the last hour I bought and supossedly installed Home Office 2024 online. I never got the product I paid for but did have a 2021 version which I uninstalled from my computer. I need to download and install what I paid for !

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-13T23:40:50.8533333+00:00
b sprout 0 Reputation points
edited an answer 2026-09-14T05:42:16.1+00:00
Stefan Blom 352K Reputation points MVP Volunteer Moderator
1 answer

I need a Valid Tax Invoice for MS365 payment please

Hello, I need a Valid Tax Invoice for MS365 payment please. Regards, Alan

Microsoft 365 and Office | Other
asked 2026-09-13T23:39:53.9133333+00:00
Alan Clarke 0 Reputation points
answered 2026-09-14T00:19:34.4466667+00:00
Jhun Buala 5,720 Reputation points Independent Advisor
1 answer

Personal Outlook.com calendar returns 401 with Calendars.ReadBasic after fresh consent

I’m building a local, read-only calendar connector for my personal Outlook.com account. My calendar works normally at outlook.live.com, but Microsoft Graph calendar requests consistently return HTTP 401. Configuration: Windows with Node.js…

Microsoft Security | Microsoft Graph
asked 2026-09-13T23:37:56.8333333+00:00
Tim F 0 Reputation points
answered 2026-09-13T23:38:24.5066667+00:00

AI answer

2 answers

How can i change my administrator

i want to change the account on my pc administator

Microsoft System Center | Other
Microsoft System Center | Other

Additional System Center tools and components for managing infrastructure, applications, and services

1,248 questions
asked 2026-09-13T23:35:11.1533333+00:00
Kylian Mbappe 0 Reputation points
answered 2026-09-14T00:23:14.7633333+00:00
ApexNáV 265 Reputation points
1 answer

Cannot get a user signed into the tenant using Outlook for iPhone

We have created a new Microsoft tenant for a client. Previously, they were using GoDaddy for email and the user was able to use Outlook for iPhone for his email package. Once we migrated away from GoDaddy to Microsoft directly, he hasn't been able to…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-09-13T23:32:25.2233333+00:00
Administrator 0 Reputation points
commented 2026-09-15T00:33:49.5033333+00:00
Kien 1,385 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

How to earn the "Soundwave Headphones" through the Microsoft Earn?

Hello, have seen some Roblox event item in Microsoft, it's all over my social medias, but I cant get it. "turn up your avatar's style with exclusive Soundwave Headphones" I have watched several tutorials, but still couldn't find it. Is it…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,344 questions
asked 2026-09-13T23:26:21.72+00:00
Stranger Think 20 Reputation points
commented 2026-09-15T14:18:51.36+00:00
Supacoolguy23 0 Reputation points
1 answer

I'm trying to log in on my Nintendo switch, but your site won't load.

I have been on the "Face, fingerprint, PIN, or security key" screen for THIRTY MINUTES. I just want to play Minecraft. I called EVERY number fir the United States, but the AI thinks I'm calling about a password reset and is refusing to…

Windows for home | Other | Gaming
asked 2026-09-13T23:17:50.6766667+00:00
Piper Blade 0 Reputation points
commented 2026-09-15T13:38:47.33+00:00
Alex-L 12,570 Reputation points Microsoft External Staff Moderator
1 answer

Qué hago con una amenaza bloqueada?

entré a una pagina y me decia 3 pasos para verificar, los pasos eran: press and hold the Windows Key+R in the verification window, press Ctrl+V press Enter on your keyboard to finish Al hacer esos 3 pasos se me cambio la palabra que tenia antes por…

Windows for home | Other | Security and privacy
asked 2026-09-13T23:17:00.5066667+00:00
agustina lopez ronco 0 Reputation points
commented 2026-09-15T12:50:59.03+00:00
Lychee-Ng 28,300 Reputation points Microsoft External Staff Moderator
1 answer

Como saber se meu controle é do 360e

Olá! Gostaria de saber se o controle que estou usando é o mesmo que veio no meu console. Existe alguma forma de descobrir o número de série do meu Xbox 360e ? Onde posso conferir se ele bate com o de fábrica?"

Community Center | Not monitored
asked 2026-09-13T23:15:49.16+00:00
Ariane Ribeiro 0 Reputation points
answered 2026-09-14T10:18:11.11+00:00
Gérard Oomens 131.6K Reputation points Volunteer Moderator
2 answers

Require assistance in restoring deleted folder from inbox

Require assistance in restoring deleted folder from inbox.. Multiple subfolders deleted. Assistance required ASAP!!

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-13T23:12:27.7733333+00:00
Lara Christiansen 0 Reputation points
commented 2026-09-15T09:45:34.75+00:00
BabybooHN 3,045 Reputation points Independent Advisor
2 answers

"Home" and "End" buttons on my Keyboard stopped working on all pages in Chrome

Home button used to take the cursor to the top of the current page. End button used to take the cursor to the bottom of the page. This is no longer working. Page Up and Page Down work just fine. This is happening on both the physical keyboard for my…

Windows for home | Windows 11 | Settings
asked 2026-09-13T23:11:01.34+00:00
kathy shepard 0 Reputation points
commented 2026-09-15T08:20:53.0833333+00:00
Norah-L 10,660 Reputation points Microsoft External Staff Moderator
1 answer

Acesso perdido ao autenticator

O meu celular antigo que usava como meu dispositivo de segurança simplesmente desligou e parou de funcionar sem aviso prévio, mesmo levando na assistência eles disseram que não podem mais fazer nada sobre e só devolveram o celular, e muitas das minhas…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-13T23:06:59.8733333+00:00
Anderson Machado 0 Reputation points
edited a comment 2026-09-16T00:46:03.5+00:00
Jade Ng 15,485 Reputation points Microsoft External Staff Moderator