A family of Microsoft word processing software products for creating web, email, and print documents.
Footnote bug
I am a writer with an 80,000 word manuscript. I didn't realize fully what a pain this issue would become. Somehow in creating a footnote about one third of the way through the final ms, Word turned the rest of the ms essentially into a footnote, and…
Microsoft 365 and Office | Word | For home | Windows
Only Global Admin locked out of tenant pkrupickaseznam.onmicrosoft.com due to broken MFA registration Show more lines
Tenant: pkrupickaseznam.onmicrosoft.com I am the only administrator of the tenant. Microsoft Authenticator registration is broken and I cannot complete MFA, can't create Support Ticket due to again - not working MFA. I am locked out of Azure Portal and…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
I can't edit cells in Excel
I have gone to my preferences. "Edit Directly In Cells" is checked. In earlier versions of Excel I could select a cell and edit it. Now there is no cursor. I can't select any of the contents of a cell. It is completely worthless. I am using…
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
AI answer
Deliverability Issues sending from my Outlook
Hi There, I'm having a deliverability issue sending from my Outlook.com account to Gmail. Messages are successfully delivered to Gmail but are consistently being placed in the Gmail Spam folder. The message passes SPF, DKIM, and DMARC authentication at…
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
What does this message mean?
Correlation Id: [Moderator note: personally identifiable Information removed] Timestamp: 2026-09-10T17:29:17.000Z DPTI: [Moderator note: personally identifiable Information removed] Message: Access denied for the resource. Tag: 4usqa Code: 3399614475
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Teams Taskbar
I'm using a PC and want Teams to stay as an icon in my task bar. How do I do that?
Microsoft Teams | Microsoft Teams for business | Settings | Other
Additional settings-related features and issues within Microsoft Teams for business
AI answer
I cannot "see" which computers from which IP addresses are using my subscription
I need tech support to help me see what files are in the blob and especially what Front Door is doing. I don't even know what computers Front Door is doing whatever it does or what IP addresses are being used.
Azure Front Door
An Azure service that provides a cloud content delivery network with threat protection.
how to download Office Pro 2021
I would like to download Office Pro 2021. I have the key.
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
WSUS on Server 2025 (downstream/autonomous) fails at SyncConfigUpdatesFromUSS with cert trust error — verified proxy, cert chain, and TLS all functional
Environment: Windows Server 2025, WSUS role (WID-backed downstream server) Configured as downstream, autonomous (not replica): IsReplicaServer=False, SyncFromMicrosoftUpdate=False, UpstreamWsusServerName set to internal upstream WSUS server, port…
Windows for business | Windows Server | Devices and deployment | System management components
Why is FSRM no longer sending quota alert emails after TLS 1.2 upgrade?
I am very upset that FSRM will no longer send quota alert emails to administrators after our SMTP server was upgraded to require TLS 1.2. I have relied on this notification system for the majority of our server monitoring, and it upsets me that we will…
Windows for business | Windows Server | User experience | Other
Sole Global Administrator locked out of Microsoft 365 tenant after losing Authenticator MFA – no alternative admin or MFA method
I am the sole Global Administrator of a Microsoft 365 Business tenant. After replacing my phone, I lost access to the Microsoft Authenticator registration associated with the tenant. I still know the username and password, but I cannot complete…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Build 26100, 26200 & 26300.9539 out to RP Channel
Live in W.U. https://learn.microsoft.com/en-us/windows-insider/release-notes/release-preview-24h2-25h2/build-26100-9539-26200-9539
Windows Insider program | Windows Insider preview | Install, activate, and Windows update
downloading 2021 Office Pro
I have the key for Office Pro 2021 but haven't found a way to use it and download this package. Ann
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
Remove footnote formatting bug/issue
I am a writer with an 80,000 word manuscript. I didn't realize fully what a pain this issue would become. Somehow in creating a footnote about one third of the way through the final ms, Word turned the rest of the ms essentially into a footnote, and…
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
Unable to Sign In To OneDrive
I am using a Dell i3147 laptop computer with Windows 8 and when I start the computer the OD icon pops up in the startup tray then quickly disappears. When I open the OD app it tells me to update Windows. I have installed all the most recent updates for…
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
AI answer
My Outlook keeps sending duplicate emails and also automatically moves certain incoming emails into Trash
My Outlook keeps sending duplicate emails and also automatically moves certain incoming emails into Trash. Please help me fix these problems.
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
As the administator, how do I turn off all Windows "Hello" options upon boot up and use of computer?
I am the owner and administrator of my personal computer. I want to turn off all aspects of the highly annoying Windows Hello program. I am the only user of this computer and wish to shut it off. When I had my old computer ( windows 10 ) I was able to…
Windows for home | Windows 11 | Settings
need to move my learn profile to new email address.
Lost access to the email associated with my learn profile. How do I enable another email address to obtain my certification transcript and renew certifications.
Community Center | Not monitored
Tag not monitored by Microsoft.
M365 Personal to M365 Premium - Billing Question
On August 9th, 2026, I upgraded from Microsoft 365 Basic to Microsoft 365 Personal and paid $99.99 for the yearly subscription. Today (09/10/2026) I upgraded to Microsoft 365 Premium and opted for the monthly subscription. Since I have already paid in…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Cant access authenticator on a different phone
my phone has broken and i cannot acces authenticator, im trying to sign in to it via a different phone but it is telling me to use authenticator to sign in???!!! Cannot afford to fix my phone either. What do i do?
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation