What does this message mean?

villagehall 0 Reputation points
2026-09-10T17:32:31.6366667+00:00

Correlation Id: [Moderator note: personally identifiable Information removed]

Timestamp: 2026-09-10T17:29:17.000Z

DPTI: [Moderator note: personally identifiable Information removed]

Message: Access denied for the resource.

Tag: 4usqa

Code: 3399614475

Microsoft 365 and Office | Subscription, account, billing | For business | Other
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  1. Jayden-P 2,520 Reputation points Independent Advisor
    2026-09-10T17:37:44.38+00:00

    Hi @villagehall

    The error indicates that the authentication succeeded, but the account does not have permission to access the requested resource.

    In order to give you a proper solution, could you please let me know which Microsoft service or product you are seeing this error message?

    For example:

    • Outlook
    • OneDrive/SharePoint
    • Office 365 apps
    • Teams
    • Other M365 products

    Do you meet this issue in desktop app or web browser?

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