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how do i ARCHIVE AN ENTIRE FOLDER?

how do i archive an entire folder in the new outlook

Outlook | Windows | New Outlook for Windows | For business
asked 2026-08-25T16:41:28.0133333+00:00
Rob Alberts 0 Reputation points
edited an answer 2026-09-11T01:09:21.25+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

Customizing PCASE Status reason column - how to change fill colour?

We used to be able to customize the fill colour, or remove the fill colour, from the Status Reason boxes on PCASE. It appears that is no longer an option. As the fill is dark blue for "in progress" and "finalize" it is difficult…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-09-08T19:53:18.1633333+00:00
Renay 5 Reputation points
commented 2026-09-11T01:09:09.8333333+00:00
Jade Ng 15,480 Reputation points Microsoft External Staff Moderator
1 answer

speak with agent

outlook stopped working with old desktop icon. i cannot set up email account on new outlook. tried all options myself for manty hours. Please help.

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-11T00:26:04.03+00:00
andreas juon 0 Reputation points
answered 2026-09-11T01:09:00.63+00:00
Kayece Jan Mae Amizola 16,670 Reputation points Independent Advisor
1 answer

Outlook Auto Replies does not work

I've set up an Auto reply message since I'm out of the office today. It seems simple enough, as I watched several how to youtube videos, but it still doesn't work.  The steps I took were Settings Account Select Automatic Replies Toggled Automatic…

Outlook | Web | Outlook on the web for business | Settings
asked 2026-08-25T18:35:51.6033333+00:00
Larry Magee 0 Reputation points
edited an answer 2026-09-11T01:08:26.07+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

Premium Planner Applications Has More Limitations than Basic

I recently had my agency purchase a premium license for the Planner Application so that we could organize our organization's projects into portfolios. After developing several projects on a premium license, it was discovered that any assignments made to…

Microsoft 365 and Office | Project | For business | Other
asked 2026-08-25T19:17:43.96+00:00
Estrada, Ruben - FS, CA 0 Reputation points
edited a comment 2026-09-11T01:07:50.57+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

After sync the batches still showing Investigateing after 12 hours

i have performing imap migration and after syncing the batches again and again still it shows investigate after 24 hours i also tired after stop and resume migration still facing same issue also on migrated outlook mail did not migrate aftter 10:00 am…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,398 questions
asked 2026-09-10T05:32:46.6633333+00:00
Simran Priya 0 Reputation points
commented 2026-09-11T01:07:46.99+00:00
Jade Ng 15,480 Reputation points Microsoft External Staff Moderator
2 answers

Cannot Sign Into Power Bi Desktop With M365 Account

We have user who is unable to sign into Power Bi Desktop. The is experiencing issues signing in to Power BI with a Microsoft 365 account. The user can still access reports, data sources, and existing content, but Power BI is prompting for sign-in and…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-25T20:37:16.76+00:00
Cleon Russell 110 Reputation points
edited a comment 2026-09-11T01:05:27.0333333+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Certificate of tax residence for Microsoft Ireland Operations Limited 2026

Hello, I need a certificate of tax residence for Microsoft Ireland Operations Limited. Could you provide this document? I am a business customer based in Poland and require this for Polish withholding tax purposes. Thank you.

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-10T00:00:58.9533333+00:00
Rafał Lachowicz 20 Reputation points
commented 2026-09-11T01:05:04.56+00:00
Jade Ng 15,480 Reputation points Microsoft External Staff Moderator
2 answers

Autosave Files from Finder

Hi i use onedrive a lot , but now when i open my files via Finder - Onedrive the are local on my computure even if i have autosaved them online 10 min earlier. this became a problem last week. Jonatan

Microsoft 365 and Office | OneDrive | For business | MacOS
asked 2026-08-26T16:08:43.7066667+00:00
Jonatan Berg 0 Reputation points
edited an answer 2026-09-11T01:03:59.62+00:00
Hendrix 1,005 Reputation points Independent Advisor
2 answers

Adding company email for another user

I have a business account already. I was easily able to add a company email to a staff member. But now I can't add another company email. For example my email is [Moderator note: Personal Identifiable Information removed]. I would like to add another…

Outlook | Web | Outlook on the web for business | Email
asked 2026-08-26T17:05:27.8566667+00:00
Felicia Turcotte 0 Reputation points
edited an answer 2026-09-11T01:03:23.7266667+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

Shared/files tab in Microsfot Teams is not visible

I am the owner of a Microsoft Team with several channels. Until recently, the Shared/Files (Compartido in Spanish) tab was always visible in all channels, along with the Posts tab. A few days ago, the Shared/Files tab in one of the channels disappeared…

Microsoft Teams | Microsoft Teams for education | Teams and channels | Other
asked 2026-08-26T18:29:09.8933333+00:00
Doris Cristina Cairus 0 Reputation points
edited an answer 2026-09-11T01:03:07.8+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

SharePoint Error when trying to create a list from an existing list that has a Form created for it

I'm currently running into the following error when I try to create a list from an existing list in SharePoint: Action 1 (createSPList) is invalid. List subaction 29 (addSPView) is invalid. Parameter name has an invalid value. The list I'm trying to…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-08-27T15:50:48.02+00:00
Tanner Holtz 0 Reputation points
edited an answer 2026-09-11T01:02:40.4666667+00:00
Hendrix 1,005 Reputation points Independent Advisor
2 answers

Urgent -Loss of all my invoices since June 2026

Hello, I am furious, I was going to save my invoices as every month in their respective folders and I notice that all the 2026 invoices and my declarations have disappeared I tried everything to look for in the restored trash but I can no longer find…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-08-27T16:30:11.19+00:00
Moore Felicity 0 Reputation points
edited an answer 2026-09-11T01:00:57.39+00:00
Hendrix 1,005 Reputation points Independent Advisor
3 answers

Can't add people to Private Channels in a Team

I am trying to add people to private channels in my Team (they are all in the main Team), but when I go to add them to a private channel, I get an error that says "Looks like there was an issue. Try adding this person. If it doesn't work, ask your…

Microsoft Teams | Microsoft Teams for business | Teams and channels | Private channels
asked 2026-08-27T19:33:29+00:00
Vaccaro, Michael 0 Reputation points
edited an answer 2026-09-11T01:00:25.56+00:00
Hendrix 1,005 Reputation points Independent Advisor
2 answers

Can't access OneDrive in app

Hello, I am trying to log into the OneDrive app with my work account on my home computer and it is not working. The only message it is giving me is "Sorry, OneDrive can't add your folder right now Please contact support." with no information…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-08-27T21:21:59.1233333+00:00
Dylan Burrell 0 Reputation points
edited a comment 2026-09-11T00:58:35.9033333+00:00
Hendrix 1,005 Reputation points Independent Advisor
2 answers

How to change filter setting in bottom status bar in outlook 2016

In the outlook app (2016 version) the filter applied to the folder list, displays the number items in each folder when selected. But, further down the list there is a change in the account details and that filter setting does not follow the new account…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-10T02:04:18.4366667+00:00
John Illy 0 Reputation points
answered 2026-09-11T00:52:25.54+00:00
Hornblower409 14,815 Reputation points
2 answers

Copiot, something went wrong.

Copiot, something went wrong. Have tried restarting and reinstalling. Problem persists

Microsoft Copilot | Windows Copilot | App
asked 2026-09-09T21:22:57.3933333+00:00
Peter Harris 5 Reputation points
commented 2026-09-11T00:50:42.8766667+00:00
Emma1-N 12,285 Reputation points Microsoft External Staff Moderator
2 answers

Business Premium Duplicate Billing

I have been double-billed for a Microsoft Business Premium account. After 4 months of calls and talking to people, it was supposed to be solved. Today I got an email telling me pay up or the account info and everything with it will be deleted. I have…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-27T22:25:57.8966667+00:00
Russell MacDonald 0 Reputation points
edited a comment 2026-09-11T00:49:27.3466667+00:00
Hendrix 1,005 Reputation points Independent Advisor
2 answers

With a right-click on the pad, the app closes on its own

Hello, When I compose an email and want to paste an item, clicking on the pad to bring up the menu to paste the item, the Outlook application closes by itself.

Outlook | Web | Outlook on the web for business | Settings
asked 2026-08-28T16:23:38.07+00:00
Quinn Aster 0 Reputation points
edited an answer 2026-09-11T00:48:31.9066667+00:00
Hendrix 1,005 Reputation points Independent Advisor
2 answers

SP list filter grouping choices

I have a SP list with a choices option that can contain multiple selections; legislation - Act; legislation - Regulation; case law - court; case law - administrative; article; privilege; governance etc. When I want to filter by legislation (act and reg,…

Microsoft 365 and Office | SharePoint | Other | Other
asked 2026-08-28T17:17:19.1666667+00:00
Marnie Bailey 0 Reputation points
edited a comment 2026-09-11T00:48:03.42+00:00
Hendrix 1,005 Reputation points Independent Advisor