554 questions with Microsoft 365 and Office | Project | For business | Other tags

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Premium Planner Applications Has More Limitations than Basic

I recently had my agency purchase a premium license for the Planner Application so that we could organize our organization's projects into portfolios. After developing several projects on a premium license, it was discovered that any assignments made to…

Microsoft 365 and Office | Project | For business | Other
asked 2026-08-25T19:17:43.96+00:00
Estrada, Ruben - FS, CA 0 Reputation points
edited a comment 2026-09-11T01:07:50.57+00:00
Hendrix 990 Reputation points Independent Advisor
1 answer

How can Microsoft Planner organize recurring bookkeeping workflows for an accounting company?

I’m exploring ways to improve the recurring bookkeeping workflow at [Moderator note: Personally Identifiable Information removed] especially when managing routine accounting activities for multiple clients. Our monthly workflow can involve collecting…

Microsoft 365 and Office | Project | For business | Other
asked 2026-08-28T09:16:35.3533333+00:00
Syeda Nazish Naqvi 20 Reputation points
edited an answer 2026-09-11T00:47:12.06+00:00
Hendrix 990 Reputation points Independent Advisor
2 answers

Basic Planner Plan can not be converted into Premium Plan

Hello We are not able to convert a Basic Planner plan into a Premium planner plan. The feature simply does not appear for us. We are not GCC. The plan is eligble. Users are Planner and Project Plan 3 licensed. I can create Basic and Premium Planner…

Microsoft 365 and Office | Project | For business | Other
asked 2026-09-07T07:33:10.8233333+00:00
MSuser0815 25 Reputation points
commented 2026-09-08T07:30:32.34+00:00
Helen Luu 2,785 Reputation points Independent Advisor
2 answers

Unable to convert Basic plans to Premium plans - "upgrade" option missing from three-dot menu

I am trying to convert several existing Microsoft Planner Basic plans into Premium plans. I have a Microsoft Project Plan 3 license, but I cannot find any option to upgrade or convert the plans. Microsoft guidance and other forum responses suggest…

Microsoft 365 and Office | Project | For business | Other
asked 2026-08-19T23:07:47.87+00:00
Proefriedt, Molly 0 Reputation points
commented 2026-09-04T04:08:21.0933333+00:00
Elena-VH 1,490 Reputation points Independent Advisor
1 answer

Microsoft Project/Planner stuck on "Setting up Project"

I cannot open any plans in planner/project. The only screen I get is the "setting up project" screen. I have checked the Dynamics 365 apps and the Project Service Core is missing. I cannot get any help or get a support ticket opened, I have…

Microsoft 365 and Office | Project | For business | Other
asked 2026-09-02T02:45:19.5466667+00:00
Graham McMillan 0 Reputation points
commented 2026-09-03T07:18:14.13+00:00
Kien 980 Reputation points Independent Advisor
2 answers

MS Planner custom default workday?

How do I make the workdays 10 or 12 hour days instead of 8? The custom default work template only allows for 7 days not long days. Note: I have project premium connected to Planner

Microsoft 365 and Office | Project | For business | Other
asked 2026-08-28T18:28:19.73+00:00
Tara O'Loughlin 0 Reputation points
commented 2026-08-29T22:37:55.68+00:00
Allan Solomon Mejia 7,995 Reputation points
2 answers

How to open files about Project received in Outlook mailbox

How to do this on the international version of Outlook Mailbox, when the attachment in the email is in Project format, if the project software version is not installed on this computer? Open this file

Microsoft 365 and Office | Project | For business | Other
asked 2026-08-28T17:23:44.27+00:00
Layla Layla 0 Reputation points
answered 2026-08-28T18:09:30.9933333+00:00
Ivory 1,155 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Unable to retain text in text box

I drew a text box in the Gantt chart area. However, the text disappears when I finish my text message. Is there someone who can comment on setups or navigation method? I'm using MS Project Professional 2021.

Microsoft 365 and Office | Project | For business | Other
asked 2026-08-19T23:43:12.5+00:00
JKS R 20 Reputation points
commented 2026-08-26T02:36:46.29+00:00
Dora-T 715 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

The start date in individual plan is incorrect on portfolio view

The start date of my plans, within a portfolio, are showing as when they were uploaded. I need these to show the actual plan start date but have been unable to change these. The plan is showing the correct start date, this just isn't pulling through to…

Microsoft 365 and Office | Project | For business | Other
asked 2026-03-10T10:18:44.33+00:00
Rebecca J 40 Reputation points
edited a comment 2026-08-21T15:31:24.6733333+00:00
Winston Jones 20 Reputation points
1 answer

Microsoft Project Next release

Microsoft Project 2024 has a support date ending in 2029. When is the next release?

Microsoft 365 and Office | Project | For business | Other
asked 2026-08-20T14:18:49.55+00:00
Powell, Stephen 0 Reputation points
commented 2026-08-21T13:22:25.67+00:00
Roebe Ta 1,025 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Microsoft Planner

 I have just subscribed to Microsoft Planner.  I had to create a new account email because Planner is only linked work or school. this strange email: "[Moderator note: personal info removed]@BENSON127.onmicrosoft.com".  This email has no…

Microsoft 365 and Office | Project | For business | Other
asked 2026-08-19T04:14:15.54+00:00
peter benson 20 Reputation points
accepted 2026-08-20T07:44:07.7933333+00:00
peter benson 20 Reputation points
1 answer

Planner plan 1 unable to access premium content

I have a active trial for planner plan 1 but when creating new plans I'm unable to access the premium content. Tried signing in again and re allocating the licence with no success, If you can advise anything else I can try.

Microsoft 365 and Office | Project | For business | Other
asked 2026-07-23T11:20:39.3466667+00:00
Nick Carter 0 Reputation points
commented 2026-07-30T17:45:47.96+00:00
Alina Le 4,920 Reputation points Independent Advisor
1 answer

Planner and Project Plan 3 - Subtask Issues

I pay for a Planner and Project Plan 3 so I can have some level of advanced task management options. When working in Desktop Planner, the option to make a task a subtask works about 25% of the time. Has anyone run into the same issue? Is there a fix for…

Microsoft 365 and Office | Project | For business | Other
asked 2026-07-17T17:53:33.6833333+00:00
Emily Pilstl 0 Reputation points
answered 2026-07-17T21:41:42.7533333+00:00
Ruby-N 13,320 Reputation points Microsoft External Staff Moderator
1 answer

Premium Planner Assigned Tasks not showing in Outlook To Do

I have Premium Planner and I have created a plan from scratch - however none of the assigned tasks are showing in To Do? I have checked the Connected App settings in To Do and I am connected to planner. Assigned tasks in Loop are showing in To Do…

Microsoft 365 and Office | Project | For business | Other
asked 2026-07-01T11:43:42.2266667+00:00
Jardine, Anna 0 Reputation points
commented 2026-07-16T13:16:18.4733333+00:00
Julie Huynh 3,080 Reputation points Independent Advisor
2 answers

MS project sync with planner

Hey, Could you please assist me with the MS Project synchronization with Planner? I understand that you have the feature enabled and working on your end, but for some reason I'm unable to use it. Could you please advise what my options are or if there…

Microsoft 365 and Office | Project | For business | Other
asked 2026-07-15T07:50:42.8133333+00:00
Renana Ben Ami 0 Reputation points
commented 2026-07-15T15:01:17.19+00:00
Jess-Q 12,705 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Copilot für MS Project – Relevanz für die Bauleitung und Anfrage zum Einführungszeitpunkt

Sehr geehrte Damen und Herren, ich möchte mich erkundigen, ob bereits Informationen darüber vorliegen, wann Microsoft Copilot für MS Project in unserem Unternehmen verfügbar sein wird. Für meine Tätigkeit als Bauleiter hätte die Nutzung von Copilot einen…

Microsoft 365 and Office | Project | For business | Other
asked 2026-07-15T07:12:02.1133333+00:00
Nölker, Markus 0 Reputation points
answered 2026-07-15T08:33:36.59+00:00
Tamara-Hu 17,955 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Project Professional 2021-Report Table

In MS Project Professional 2021, I am not able to remove nor hide a Table in the Report category. A brief explanation from Copilot stated: "Project treats report tables as ReportTable objects, and you must remove them through the report design tools…

Microsoft 365 and Office | Project | For business | Other
asked 2026-07-13T18:01:58.5366667+00:00
james soyejima 0 Reputation points
commented 2026-07-14T21:57:02.87+00:00
Anonymous
1 answer

Does anyone know of a way to add customized fields to the portfolio view in MS Planner 3?

What I am currently able to access in MS Planner 3 appears to only have a few, non-cutomizable fields available in the project portfolio view. Is anyone aware of a way to add customized fields to this portfolio view?

Microsoft 365 and Office | Project | For business | Other
asked 2026-07-14T19:05:18.4866667+00:00
Sheila Appleton 0 Reputation points
answered 2026-07-14T20:10:28.1833333+00:00
Anonymous
2 answers

I cannot tag Users in Planner and get an Error

I get this error when I am commenting on a task and tagging someone: "We couldn't post your chat message. Please try again later.Technical details Correlation Id: [Moderator note: Personally Identifiable Information removed] Time Stamp:…

Microsoft 365 and Office | Project | For business | Other
asked 2026-07-08T21:57:00.1166667+00:00
Victoria Cruz 0 Reputation points
commented 2026-07-09T22:45:11.47+00:00
Chris Duong 10,705 Reputation points Microsoft External Staff Moderator
1 answer

Unable to Sign In to Microsoft Project – Login Code Not Working

Dear Microsoft Support Team, I am unable to sign in to Microsoft Project because the login verification code is not working. As a result, I cannot access the application. Issue Details: Product: Microsoft Project Problem: Login verification code is…

Microsoft 365 and Office | Project | For business | Other
asked 2026-07-03T05:03:41.4066667+00:00
Deepak Mewada 0 Reputation points
edited an answer 2026-07-03T06:21:06.2933333+00:00
Anonymous