Additional features, settings, or issues not covered by specific Microsoft Teams categories
how to by Microsoft Teams Essentials plan
We need support to purchase a Microsoft Teams plan for our company.
Microsoft Teams | Microsoft Teams for business | Other
Polls missing on ribbon
I sent out several scheduling polls today. When I click on the view all your polls button in the email from a response it just opens outlook in the cloud. I have been searching for the planner access to these polls and I cannot find it. I have the…
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
embed codes are no longer working from office 365 content
embed codes are no longer working from office 365 content. what has happened and how do we deal with it?
Microsoft 365 and Office | PowerPoint | For business | Windows
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
Duplicate Email
I have a business account with an email address that I previously used but deleted. OneDrive is not giving the new account access but the old one- how do I fix that?
Microsoft 365 and Office | OneDrive | For business | Other
A Microsoft file hosting and synchronization service.
How can I select to see message size column in New Outlook
I can't seem to find how to add columns in the New Outlook Email app for Windows.
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
How can Chinese students still work in our team now that MS Teams has been discontinued in China?
Since last month the MS Teams Personal (Free) account has been discontinued in China. However I read this information on the Teams website: This change applies only to Teams for personal use in China. It does not impact your ability to: Access Teams…
Microsoft Teams | Microsoft Teams Free | Other
Additional features, settings, or issues not covered by specific Microsoft Teams Free categories
We are not seeing update subscription dates for A3 licenses in Microsoft Admin Console
Hello, We renewed our subscription through CDW-G, which is who we initially purchased our A3 license through and it is still showing a experation date of 8/31/26. Our renewal date was 8/7/26
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
how do i ARCHIVE AN ENTIRE FOLDER?
how do i archive an entire folder in the new outlook
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
Customizing PCASE Status reason column - how to change fill colour?
We used to be able to customize the fill colour, or remove the fill colour, from the Status Reason boxes on PCASE. It appears that is no longer an option. As the fill is dark blue for "in progress" and "finalize" it is difficult…
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
speak with agent
outlook stopped working with old desktop icon. i cannot set up email account on new outlook. tried all options myself for manty hours. Please help.
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
Outlook Auto Replies does not work
I've set up an Auto reply message since I'm out of the office today. It seems simple enough, as I watched several how to youtube videos, but it still doesn't work. The steps I took were Settings Account Select Automatic Replies Toggled Automatic…
Outlook | Web | Outlook on the web for business | Settings
Configuring preferences and options in Outlook on the web for business
Premium Planner Applications Has More Limitations than Basic
I recently had my agency purchase a premium license for the Planner Application so that we could organize our organization's projects into portfolios. After developing several projects on a premium license, it was discovered that any assignments made to…
Microsoft 365 and Office | Project | For business | Other
Microsoft project management software used to plan, manage, and communicate a project schedule and other information among workgroup members, project managers, and other stakeholders.
After sync the batches still showing Investigateing after 12 hours
i have performing imap migration and after syncing the batches again and again still it shows investigate after 24 hours i also tired after stop and resume migration still facing same issue also on migrated outlook mail did not migrate aftter 10:00 am…
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
Cannot Sign Into Power Bi Desktop With M365 Account
We have user who is unable to sign into Power Bi Desktop. The is experiencing issues signing in to Power BI with a Microsoft 365 account. The user can still access reports, data sources, and existing content, but Power BI is prompting for sign-in and…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Certificate of tax residence for Microsoft Ireland Operations Limited 2026
Hello, I need a certificate of tax residence for Microsoft Ireland Operations Limited. Could you provide this document? I am a business customer based in Poland and require this for Polish withholding tax purposes. Thank you.
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Autosave Files from Finder
Hi i use onedrive a lot , but now when i open my files via Finder - Onedrive the are local on my computure even if i have autosaved them online 10 min earlier. this became a problem last week. Jonatan
Microsoft 365 and Office | OneDrive | For business | MacOS
A Microsoft file hosting and synchronization service.
Adding company email for another user
I have a business account already. I was easily able to add a company email to a staff member. But now I can't add another company email. For example my email is [Moderator note: Personal Identifiable Information removed]. I would like to add another…
Outlook | Web | Outlook on the web for business | Email
Sending, receiving, and organizing email in Outlook on the web for business
Shared/files tab in Microsfot Teams is not visible
I am the owner of a Microsoft Team with several channels. Until recently, the Shared/Files (Compartido in Spanish) tab was always visible in all channels, along with the Posts tab. A few days ago, the Shared/Files tab in one of the channels disappeared…
Microsoft Teams | Microsoft Teams for education | Teams and channels | Other
Additional team and channel-related features and issues within Microsoft Teams for Education
SharePoint Error when trying to create a list from an existing list that has a Form created for it
I'm currently running into the following error when I try to create a list from an existing list in SharePoint: Action 1 (createSPList) is invalid. List subaction 29 (addSPView) is invalid. Parameter name has an invalid value. The list I'm trying to…
Microsoft 365 and Office | SharePoint | For business | Windows
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
Urgent -Loss of all my invoices since June 2026
Hello, I am furious, I was going to save my invoices as every month in their respective folders and I notice that all the 2026 invoices and my declarations have disappeared I tried everything to look for in the restored trash but I can no longer find…
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.