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how to by Microsoft Teams Essentials plan

We need support to purchase a Microsoft Teams plan for our company.

Microsoft Teams | Microsoft Teams for business | Other
asked 2026-08-24T16:15:21.0233333+00:00
Amarjeet Kumar 0 Reputation points
edited an answer 2026-09-11T01:16:35.4966667+00:00
Hendrix 1,005 Reputation points Independent Advisor
2 answers

Polls missing on ribbon

I sent out several scheduling polls today. When I click on the view all your polls button in the email from a response it just opens outlook in the cloud. I have been searching for the planner access to these polls and I cannot find it. I have the…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-08-24T16:59:51.58+00:00
Cheryl M 5 Reputation points
edited an answer 2026-09-11T01:16:00.25+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

embed codes are no longer working from office 365 content

embed codes are no longer working from office 365 content. what has happened and how do we deal with it?

Microsoft 365 and Office | PowerPoint | For business | Windows
asked 2026-08-24T18:14:13.4033333+00:00
Cassandra Mark 0 Reputation points
edited an answer 2026-09-11T01:13:43.47+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

Duplicate Email

I have a business account with an email address that I previously used but deleted. OneDrive is not giving the new account access but the old one- how do I fix that?

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-08-24T18:45:57.1166667+00:00
ScHa 0 Reputation points
edited an answer 2026-09-11T01:12:33.08+00:00
Hendrix 1,005 Reputation points Independent Advisor
2 answers

How can I select to see message size column in New Outlook

I can't seem to find how to add columns in the New Outlook Email app for Windows.

Outlook | Windows | New Outlook for Windows | For business
asked 2026-08-24T19:18:21.3433333+00:00
Lester Kalms 0 Reputation points
edited an answer 2026-09-11T01:11:57.5333333+00:00
Hendrix 1,005 Reputation points Independent Advisor
4 answers

How can Chinese students still work in our team now that MS Teams has been discontinued in China?

Since last month the MS Teams Personal (Free) account has been discontinued in China. However I read this information on the Teams website: This change applies only to Teams for personal use in China. It does not impact your ability to: Access Teams…

Microsoft Teams | Microsoft Teams Free | Other
asked 2026-09-09T07:51:13.8833333+00:00
Bert Verhage 0 Reputation points
commented 2026-09-11T01:11:44.1133333+00:00
EmilyS_726 27,750 Reputation points Volunteer Moderator
1 answer

We are not seeing update subscription dates for A3 licenses in Microsoft Admin Console

Hello, We renewed our subscription through CDW-G, which is who we initially purchased our A3 license through and it is still showing a experation date of 8/31/26. Our renewal date was 8/7/26

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-08-25T15:40:13.51+00:00
Tony Tipton 0 Reputation points
edited an answer 2026-09-11T01:10:44.5233333+00:00
Hendrix 1,005 Reputation points Independent Advisor
2 answers

how do i ARCHIVE AN ENTIRE FOLDER?

how do i archive an entire folder in the new outlook

Outlook | Windows | New Outlook for Windows | For business
asked 2026-08-25T16:41:28.0133333+00:00
Rob Alberts 0 Reputation points
edited an answer 2026-09-11T01:09:21.25+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

Customizing PCASE Status reason column - how to change fill colour?

We used to be able to customize the fill colour, or remove the fill colour, from the Status Reason boxes on PCASE. It appears that is no longer an option. As the fill is dark blue for "in progress" and "finalize" it is difficult…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-09-08T19:53:18.1633333+00:00
Renay 5 Reputation points
commented 2026-09-11T01:09:09.8333333+00:00
Jade Ng 15,480 Reputation points Microsoft External Staff Moderator
1 answer

speak with agent

outlook stopped working with old desktop icon. i cannot set up email account on new outlook. tried all options myself for manty hours. Please help.

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-11T00:26:04.03+00:00
andreas juon 0 Reputation points
answered 2026-09-11T01:09:00.63+00:00
Kayece Jan Mae Amizola 16,670 Reputation points Independent Advisor
1 answer

Outlook Auto Replies does not work

I've set up an Auto reply message since I'm out of the office today. It seems simple enough, as I watched several how to youtube videos, but it still doesn't work.  The steps I took were Settings Account Select Automatic Replies Toggled Automatic…

Outlook | Web | Outlook on the web for business | Settings
asked 2026-08-25T18:35:51.6033333+00:00
Larry Magee 0 Reputation points
edited an answer 2026-09-11T01:08:26.07+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

Premium Planner Applications Has More Limitations than Basic

I recently had my agency purchase a premium license for the Planner Application so that we could organize our organization's projects into portfolios. After developing several projects on a premium license, it was discovered that any assignments made to…

Microsoft 365 and Office | Project | For business | Other
asked 2026-08-25T19:17:43.96+00:00
Estrada, Ruben - FS, CA 0 Reputation points
edited a comment 2026-09-11T01:07:50.57+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

After sync the batches still showing Investigateing after 12 hours

i have performing imap migration and after syncing the batches again and again still it shows investigate after 24 hours i also tired after stop and resume migration still facing same issue also on migrated outlook mail did not migrate aftter 10:00 am…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,398 questions
asked 2026-09-10T05:32:46.6633333+00:00
Simran Priya 0 Reputation points
commented 2026-09-11T01:07:46.99+00:00
Jade Ng 15,480 Reputation points Microsoft External Staff Moderator
2 answers

Cannot Sign Into Power Bi Desktop With M365 Account

We have user who is unable to sign into Power Bi Desktop. The is experiencing issues signing in to Power BI with a Microsoft 365 account. The user can still access reports, data sources, and existing content, but Power BI is prompting for sign-in and…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-25T20:37:16.76+00:00
Cleon Russell 110 Reputation points
edited a comment 2026-09-11T01:05:27.0333333+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Certificate of tax residence for Microsoft Ireland Operations Limited 2026

Hello, I need a certificate of tax residence for Microsoft Ireland Operations Limited. Could you provide this document? I am a business customer based in Poland and require this for Polish withholding tax purposes. Thank you.

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-10T00:00:58.9533333+00:00
Rafał Lachowicz 20 Reputation points
commented 2026-09-11T01:05:04.56+00:00
Jade Ng 15,480 Reputation points Microsoft External Staff Moderator
2 answers

Autosave Files from Finder

Hi i use onedrive a lot , but now when i open my files via Finder - Onedrive the are local on my computure even if i have autosaved them online 10 min earlier. this became a problem last week. Jonatan

Microsoft 365 and Office | OneDrive | For business | MacOS
asked 2026-08-26T16:08:43.7066667+00:00
Jonatan Berg 0 Reputation points
edited an answer 2026-09-11T01:03:59.62+00:00
Hendrix 1,005 Reputation points Independent Advisor
2 answers

Adding company email for another user

I have a business account already. I was easily able to add a company email to a staff member. But now I can't add another company email. For example my email is [Moderator note: Personal Identifiable Information removed]. I would like to add another…

Outlook | Web | Outlook on the web for business | Email
asked 2026-08-26T17:05:27.8566667+00:00
Felicia Turcotte 0 Reputation points
edited an answer 2026-09-11T01:03:23.7266667+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

Shared/files tab in Microsfot Teams is not visible

I am the owner of a Microsoft Team with several channels. Until recently, the Shared/Files (Compartido in Spanish) tab was always visible in all channels, along with the Posts tab. A few days ago, the Shared/Files tab in one of the channels disappeared…

Microsoft Teams | Microsoft Teams for education | Teams and channels | Other
asked 2026-08-26T18:29:09.8933333+00:00
Doris Cristina Cairus 0 Reputation points
edited an answer 2026-09-11T01:03:07.8+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

SharePoint Error when trying to create a list from an existing list that has a Form created for it

I'm currently running into the following error when I try to create a list from an existing list in SharePoint: Action 1 (createSPList) is invalid. List subaction 29 (addSPView) is invalid. Parameter name has an invalid value. The list I'm trying to…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-08-27T15:50:48.02+00:00
Tanner Holtz 0 Reputation points
edited an answer 2026-09-11T01:02:40.4666667+00:00
Hendrix 1,005 Reputation points Independent Advisor
2 answers

Urgent -Loss of all my invoices since June 2026

Hello, I am furious, I was going to save my invoices as every month in their respective folders and I notice that all the 2026 invoices and my declarations have disappeared I tried everything to look for in the restored trash but I can no longer find…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-08-27T16:30:11.19+00:00
Moore Felicity 0 Reputation points
edited an answer 2026-09-11T01:00:57.39+00:00
Hendrix 1,005 Reputation points Independent Advisor