embed codes are no longer working from office 365 content

Cassandra Mark 0 Reputation points
2026-08-24T18:14:13.4033333+00:00

embed codes are no longer working from office 365 content. what has happened and how do we deal with it?

Microsoft 365 and Office | PowerPoint | For business | Windows
0 comments No comments

1 answer

Sort by: Most helpful
  1. Hendrix 990 Reputation points Independent Advisor
    2026-08-24T19:05:46.7333333+00:00

    Hi Mark,

    You're not alone in this concern, since there have been several similar reports from other users that previously working Office/OneDrive embed codes now display a blank frame, including in different browsers, private browsing sessions, and newly generated embed codes. You can take a look at these threads to see whether you experience the same behavior as they do:

    I have checked the Microsoft 365 Service Health dashboard and also other support platforms, but as of now Microsoft has not yet publicly confirmed whether this is a deliberate platform change or a service regression.

    Therefore, the best next step I would recommend is to reach out to your company's IT department and ask them to create a support ticket directly with Microsoft through the Microsoft 365 admin center by navigating to Support > Help & Support for further investigation. 

    This route ensures you can contact a Microsoft technical support engineer who can perform a remote session to investigate the situation, verify the backend configurations, and run any necessary synchronization tools to resolve the problem. If the issue requires further attention, he/she can escalate it to a specialized team for deeper analysis.

    I hope this points you in the right direction. If you have any questions, feel free to leave a comment. I'll be happy to assist you further.

    Thank you for your cooperation and understanding.


    If the answer is helpful, please click "Yes" and kindly upvote it.

    Note: Please follow the steps in the forum documentation to enable email notifications if you want to receive the related email notification for this thread.

    Was this answer helpful?

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.