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Microsoft 365 plan

I've been using this microsoft account since I started college 3 years ago. I have never has an issue with downloading powerpoints and editing on them. But, now I do. It is only letting me view it and is saying [Moderator note: Personally Identifiable…

Microsoft 365 and Office | Subscription, account, billing | For education | MacOS
asked 2026-09-10T14:53:04.55+00:00
Steban, Sieona S 0 Reputation points
commented 2026-09-10T15:27:08.9933333+00:00
Steban, Sieona S 0 Reputation points
1 answer

Sole Global Administrator locked out — Data Protection assistance required

I am the sole Global Administrator of a Microsoft 365 Business tenant. I know my username and password, but Microsoft Authenticator on an unavailable phone is the only verification method. “Sign in another way” provides no usable alternative, and no…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-07T11:56:33.87+00:00
kef mali 0 Reputation points
edited an answer 2026-09-10T15:26:52.8866667+00:00
Killian N 3,820 Reputation points Independent Advisor
1 answer

I need to change the birthdate in the profile?

The birthdate in the profile is incorrect and I need to change it which interferes with the parental consent .

Windows for home | Windows 10 | Family and online safety
asked 2026-09-10T15:26:23.5466667+00:00
Lisa Patrick 0 Reputation points
answered 2026-09-10T15:26:40.7433333+00:00

AI answer

1 answer

ISto avendo problemi nella modifica dei file

Ho fatto l'accesso a microsoft 365 sul mio pc e ho scaricato il pacchetto Office (nello specifico Excel e Word). Funzionava tutto bene fino a qualche mese fa. Da un paio di mesi però non mi consente più la modifica dei file. Posso quindi solo aprirli e…

Microsoft 365 and Office | Excel | For education | MacOS
asked 2026-09-07T10:24:52.7066667+00:00
LOCAPUTO FRANCESCA MARIA 0 Reputation points
edited an answer 2026-09-10T15:26:32.6366667+00:00
Killian N 3,820 Reputation points Independent Advisor
2 answers

How to link my Outlook email program to Xfinity email?

I need help to link my Microsoft Outlook to receive email from change Comcast email system which is now Xfinity system

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-09T17:59:10.1433333+00:00
Ed Cherneski 0 Reputation points
answered 2026-09-10T15:25:40.0066667+00:00
Hornblower409 14,600 Reputation points
2 answers

InvalidTemplateDeployment policy violation and sys.regionrestriction error when creating an app on Azure for Students

Hi everyone, I am using an Azure for Students subscription and I am running into a region policy issue when trying to create a new app. When I attempt to create the resource, the deployment fails with the following policy violation: { "code":…

Azure Policy
Azure Policy

An Azure service that is used to implement corporate governance and standards at scale for Azure resources.

1,238 questions
asked 2026-09-08T20:26:30.66+00:00
González Cámara Guillermo 0 Reputation points
commented 2026-09-10T15:25:18.9566667+00:00
TP 163.1K Reputation points Volunteer Moderator
3 answers

No log in local account win 10

Can't log in to windows 10 local account. Can't use safe mode. System wanted setup drivers but wouldn't specify

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-09-08T23:50:56.8633333+00:00
Pierre-Yves Bostock 0 Reputation points
answered 2026-09-10T15:25:07.2033333+00:00
Manoel Barros 21,735 Reputation points Independent Advisor
2 answers

I have an active school account but i cant use it on any apps of Microsoft office word excel etc.

The only things that work are Outlook and Teams, and the IT service said it's active. I don't know what the problem is.

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-09-01T09:40:33.7566667+00:00
Sarah Yaseen 0 Reputation points
edited an answer 2026-09-10T15:23:19.29+00:00
Killian N 3,820 Reputation points Independent Advisor
2 answers

email - hotmail changed language

Someone hacked my email account and the language has changed to Vietnamese - gone into settings but obviously can't recognise anything - how can I fix the problem?

Microsoft Teams | Microsoft Teams Free | Settings | Privacy
asked 2026-09-10T09:37:01.4666667+00:00
Paul Dunstan 0 Reputation points
commented 2026-09-10T15:22:55.32+00:00
Kayece Jan Mae Amizola 16,670 Reputation points Independent Advisor
1 answer

Sole Global Administrator locked out – MFA Error 399287 – phone support unreachable

I am the sole Global Administrator of our Microsoft 365 / Microsoft Entra tenant and I am completely locked out due to MFA. Password authentication succeeds, but SMS and voice verification fail with Error Code 399287. Microsoft Authenticator was never…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-01T08:20:25.8533333+00:00
Petra Klak 0 Reputation points
edited an answer 2026-09-10T15:22:49.22+00:00
Killian N 3,820 Reputation points Independent Advisor
0 answers

I cannot remove an existing alias on my account

one of the alias on my account cannot be removed, as there is not REMOVE button next to it. What can I do? Sam

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-10T15:21:11.23+00:00
Sam 0 Reputation points
2 answers

how to get documents to preview in preview pane after forced Microsoft update that I can not uninstall

After the last Microsoft supposed security update to Windows 11 which can not be uninstalled, I can not preview any of my Word, Pdf., Excel etc files in the preview pane for windows explorer. My jpeg files are about the only ones that sow in the preview…

Windows for home | Windows 11 | Windows update
asked 2026-09-08T15:30:33.9733333+00:00
Pauline Sallee 0 Reputation points
commented 2026-09-10T15:19:56.62+00:00
Ruwim.B 6,900 Reputation points Volunteer Moderator
0 answers

Skype credit refund

I am an EU customer and I have an unused Skype Credit balance remaining on my account. Since Skype has been retired, I would like to request a refund of the unused balance. Please process the refund to the original payment method, or advise me of the…

Microsoft Teams | Microsoft Teams Free | Other
asked 2026-09-10T15:19:46.59+00:00
Jose Antonio Vega 0 Reputation points
0 answers

set up automatic recording for some users so meeting start recording automaticaly without manual touch

Hello We need help configuring Microsoft Teams so that selected organizer accounts automatically record and transcribe every scheduled Teams meeting they create. Our requirements are: We want to use only Microsoft’s native Teams recording and…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Record meetings
asked 2026-09-10T15:19:37.3366667+00:00
Youssef Enjri 0 Reputation points
0 answers

How to Fix Microsoft Type Cover Connection Issues

I have the Surface Pro 8 and after a recent software update, it seems that the type cover stopped working within the Windows OS. I did all the troubleshooting posted on the Microsoft website including cleaning the prongs, deleting the driver from Device…

Surface | Accessories | Surface Type Cover
asked 2026-09-10T15:19:14.63+00:00
Anisha Das 0 Reputation points
1 answer

New Tenant creation issue

I signed up for P2 license and when trying to add a new tenant I am getting the following error: 'Base-tenant xxx-xxx-xx-xxxx-x does not have a paid license. Hense add-on tenant creation is not allowed on this base-tenant.' Please suggest what might be…

Azure Cloud Services
Azure Cloud Services

An Azure platform as a service offer that is used to deploy web and cloud applications.

973 questions
asked 2026-09-10T12:09:16.2933333+00:00
Nabil Azmat 0 Reputation points
edited an answer 2026-09-10T15:19:31.19+00:00
Jose Benjamin Solis Nolasco 12,036 Reputation points Volunteer Moderator
1 answer

I cannot open a support ticket from the admin center

I cannot open a support ticket from the admin center using Global Adminsitrator The "Contact support" button does not respond in my browser. I'm using: Microsoft 365 E5 Developer and issue happens in Incognito mode as well.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-10T14:59:29.78+00:00
Eduardo Almeida 0 Reputation points
answered 2026-09-10T15:19:12.8733333+00:00
Killian N 3,820 Reputation points Independent Advisor
0 answers

Defender Unified RBAC also shows “Failed to load workspace data.”

I have a Microsoft Sentinel workspace connected to Defender XDR as Primary, but Advanced Hunting does not show any Sentinel workspace tables in Schema. workspace('<WorkspaceID>').<Table> is unavailable, while Azure Portal Sentinel/Log…

Microsoft Security | Microsoft Sentinel
asked 2026-09-10T15:18:51.77+00:00
Abdulrhman Abbad 0 Reputation points
0 answers

outlook keeps deleting or hiding emails from my inbox. I have checked my auto archive setting and they are not set to archive.

I cannot figure out why outlook is hiding or deleting emails that are over 4 months old. I have checked my auto archive setting and they are off. If I search for an old email from a know sender, it will only show up my sent emails, not the emails sent…

Microsoft 365 and Office | Other
asked 2026-09-10T15:18:49.6233333+00:00
Steven Caruso 0 Reputation points
3 answers

Cancelling my subscription

Hello, This is [Moderator note: Personally Identifiable Information removed]. I have been receiving invoices from Microsoft charging our research team’s corporate card every month. These charges are unauthorized, and we would like to cancel the…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-08-10T14:40:16.66+00:00
Keshavarz, Zahra 0 Reputation points
edited an answer 2026-09-10T15:18:37.3866667+00:00
Daniel-Vo 6,275 Reputation points Microsoft External Staff Moderator