Skype credit refund

Jose Antonio Vega 0 Reputation points
2026-09-10T15:19:46.59+00:00

I am an EU customer and I have an unused Skype Credit balance remaining on my account. Since Skype has been retired, I would like to request a refund of the unused balance. Please process the refund to the original payment method, or advise me of the available refund procedure if that payment method is no longer available.

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  1. Ruwim.B 6,900 Reputation points Volunteer Moderator
    2026-09-10T18:24:36.8+00:00

    Unfortunately, unused Skype credit cannot be refunded. You can still use the available credit to make phone calls from the Skype Dial Pad site.

    https://calling.web.skype.com/

    Just be sure to login to this site with exactly the same account as you have used with Skype.

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