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how to reconcile having two accounts

I appear to have two accounts and duplicated subscriptions

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-10T20:35:17.79+00:00
Mary Johnson 0 Reputation points
answered 2026-09-10T21:15:55.6066667+00:00
John Jefferson Doyon 86,980 Reputation points Independent Advisor
2 answers

Fradulent outlook account created

a fraudulent outlook account was created to hack my personal amazon account.

Outlook | Web | Outlook.com | Email
asked 2026-09-10T20:27:51.2833333+00:00
Divine Chow 0 Reputation points
answered 2026-09-10T21:14:07.7366667+00:00
Kayece Jan Mae Amizola 16,670 Reputation points Independent Advisor
1 answer

Update Payment Information - Card Declined

Receiving emails requesting "verify payment information". I have updated it but I keep receiving the email. Possibly multiple Microsoft accounts are crossing, due to previous administrator. I cannot get ahold of anyone to assist me with this…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-10T20:14:56.99+00:00
Franklin Township 0 Reputation points
edited an answer 2026-09-10T21:09:00.41+00:00
Hendrix 990 Reputation points Independent Advisor
1 answer

Can't see emails from today in the inbox but they show up for search

I can not see emails from today on desktop or mobile app but if i search for emails they show in my search results

Outlook | Web | Outlook.com | Email
asked 2026-09-10T21:05:58.1166667+00:00
Mike Brackett 0 Reputation points
answered 2026-09-10T21:06:12.59+00:00

AI answer

1 answer

Microsoft account i prevously used to own compromised, and now shows not recognized.

I recently got targeted by a malicious app which logged me out and changed emails for almost all my personal accounts. Which includes the microsoft account i previously used to own. The account contained items purchased with real money. I still have…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-09T07:12:38.4466667+00:00
Sudusa 0 Reputation points
commented 2026-09-10T21:05:34.1033333+00:00
Sudusa 0 Reputation points
3 answers

I'm being billed for months for something I didn't order!

Hi, I just noticed that I am being charged for a Microsoft product on my credit card. I also discovered that I have been charged for this for many months ($9.99/month for almost a year). I did not order this and I have no idea what it is for. I have…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-09-10T20:28:46.97+00:00
answered 2026-09-10T21:03:30.7766667+00:00
John Jefferson Doyon 86,980 Reputation points Independent Advisor
0 answers

Outlook Web- Messages Missing

I have used my Hotmail account for many years (20+) without any issues. However, recently I have noticed that I am no longer receiving certain emails that I should be receiving. For example, I am currently not receiving important emails from companies…

Outlook | Web | Outlook.com | Email
asked 2026-09-10T11:16:58.87+00:00
Mark Suzanski 0 Reputation points
edited the question 2026-09-10T21:01:09.35+00:00
Haytham-C 5,130 Reputation points Microsoft External Staff Moderator
2 answers

Recovery of a 10+ years old e-mail

So I have a really old e-mail that was made 10/10+ years ago, I remember the email but I can't remember my password nor do I remember details that I put when I made it, I was a kid back then I didn't put my real birth date etc. When I try to recover it,…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-10T20:13:54.5333333+00:00
Aleksa Radivojević 0 Reputation points
answered 2026-09-10T21:00:00.2066667+00:00
John Jefferson Doyon 86,980 Reputation points Independent Advisor
6 answers

the SMB / network‑sharing issue

every time i update to a newer version of Windows 25H2 i loss connection to my other computers on the network. I have to uninstall the update and run 24H2. This has been going on since October 2025. HELP

Windows for home | Windows 11 | Windows update
asked 2026-09-08T20:28:10.9266667+00:00
MarkMac51 0 Reputation points
commented 2026-09-10T20:59:47.8166667+00:00
Ivan B 122.3K Reputation points Independent Advisor
1 answer

experiencing a serious issue with my personal Outlook.com account. My account appears to have been compromised, and malicious draft emails are being created continuously, sometimes almost every second.

I am experiencing a serious issue with my personal Outlook.com account. My account appears to have been compromised, and malicious draft emails are being created continuously, sometimes almost every second. The issue is visible directly in Outlook on the…

Outlook | Web | Outlook.com | Email
asked 2026-09-10T12:12:17.04+00:00
glenn vanneste 0 Reputation points
answered 2026-09-10T20:59:23.1333333+00:00
Haytham-C 5,130 Reputation points Microsoft External Staff Moderator
1 answer

Your SERVICE of my Computer

I am a lower income, disabled, senior, former college graduate, and my present computer was a gift from my now deceased veteran brother. It used to be considered Bad Form, i.e.; disrespectful, impertenent, unethical to: a) create obsolesance like you…

Windows for home | Previous Windows versions | Windows update
asked 2026-09-10T13:36:44.1066667+00:00
Vicky Everest 0 Reputation points
edited an answer 2026-09-10T20:59:09.3+00:00
Craig Long 18,545 Reputation points
1 answer

I can't play a game through the microsoft store that I own

Recently I wanted to play Grand Theft Auto: San Andreas, so I installed it and it showed me this error: Grand Theft Auto: San Andreas is currently not available on your account. Make sure you are signed in to the Store and try again. If you need it, the…

Windows for home | Windows 11 | Microsoft Store
asked 2026-09-10T20:56:23.17+00:00
Edvin Niin 0 Reputation points
answered 2026-09-10T20:56:38.63+00:00

AI answer

1 answer

Users have issues with sending Thai language contracts in word Document

This is a known limitation; it is related to the docx file not being properly encoded with UTF-8 or the correct Thai character encoding. It could also be related to some fonts used that are not fully compatible with Thai characters.   But because PDF…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-09-10T07:21:47+00:00
Bandyopadhyay Soma 0 Reputation points
commented 2026-09-10T20:55:53.0866667+00:00
Ruby Nguyen 1,565 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

See when and where you've used your account? Different countries/device/platform

I had an Asian language under my picture in outlook, although everything else was English with no problems. Took me forever to find out how to fix it, even looking at self help and it was set at English. What they don't tell you is to right click on the…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-09T06:10:47.0366667+00:00
Bruce Leavitt 20 Reputation points
accepted 2026-09-10T20:55:16.34+00:00
Bruce Leavitt 20 Reputation points
1 answer

Multiple accounts

I believe that i have multiple accounts under different emails. How do I consolidate this so that I have one account with the proper version of Microsoft subscriptions

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-10T20:15:52.4066667+00:00
Peter Jekill 0 Reputation points
answered 2026-09-10T20:53:09.1733333+00:00
John Jefferson Doyon 86,980 Reputation points Independent Advisor
1 answer

Unable to Recover Restricted LinkedIn Account – Stuck in Persona Verification Loop

Hello, I need help recovering my LinkedIn account. My account was temporarily restricted, and LinkedIn requires me to verify my identity using Persona. For the past 3 days, I have tried multiple times using valid Indian government-issued IDs: Aadhaar…

Microsoft 365 and Office | Other
asked 2026-07-12T11:58:18.4266667+00:00
answered 2026-09-10T20:47:14.6166667+00:00
shahd ahmed 0 Reputation points
1 answer

i cant joim my mice to bluetooth

в мене все було добре але я вирішив скинути ноутбук до заводьських налаштувань і після скидування в мене перестала підключатися мишка по блютузу до ноутбука

Microsoft Copilot | Windows Copilot | Copilot+ PC
asked 2026-09-10T12:25:54.1766667+00:00
влад яцків 0 Reputation points
answered 2026-09-10T20:47:01.1066667+00:00
Haytham-C 5,130 Reputation points Microsoft External Staff Moderator
3 answers

Talk or chat with agent

Windows defender security has disabled your computer. Please don’t access this system……,

Windows for home | Other | Security and privacy
asked 2026-09-10T20:07:57.5133333+00:00
Dave Thesing 0 Reputation points
answered 2026-09-10T20:42:33.2566667+00:00
EmilyS726 264.6K Reputation points Independent Advisor
0 answers

what should I do about this help

I hate the new Copilot UI the 8 voices Elm Alder Wave Birch Meadow Canyon Grove Rain are gone or removed and the little soft squishy guy Mico is gone too you cant even delete accounts upon singing in I hate it so much on September 1st at least it has…

Microsoft Copilot | Other
asked 2026-09-10T20:40:38.51+00:00
Lila Jane Ferry(Kyubey) 0 Reputation points
3 answers

How do I block McAfee Pop Ups

How do I block McAfee Pop Ups. Please response ASAP. These pop ups are driving me crazy

Microsoft Edge | Install and update | Windows 11
asked 2025-12-17T15:24:26.9166667+00:00
s ss 5 Reputation points
answered 2026-09-10T20:40:17.99+00:00
Carol S. Wallin 0 Reputation points