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Portal not working

I am trying android device enrollment using Microsoft Intune Company Portal. Unable to setup work profile. I went into settings -> security -> installation sources -> and allowed company portal access. I also went into settings -> security…

Microsoft Security | Intune | Application management
asked 2025-11-12T15:07:02.8566667+00:00
Anonymous
answered 2026-09-13T17:49:36.16+00:00
Jaymin Patel 0 Reputation points
2 answers

One drive duplicate files with computer / laptop / pc name

One drive duplicate files with computer / laptop / pc name I have onedrive account and I don't sync it with any folder like dekstop or documents, its purely a cloud based solution system of folders. Only 1 laptop is using this onedrive, it is not…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-08-19T15:38:55.16+00:00
Kill_La SuperSurus 0 Reputation points
answered 2026-09-13T17:48:51.49+00:00
EmilyS726 266.9K Reputation points Independent Advisor
2 answers

Can't add IMAP email to my account.

I can't add a new IMAP email to my Outlook account. At the end of the process, I get a note saying I may need an app password. There are no instructions on which app to use.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-13T17:01:05.11+00:00
George Cooper 0 Reputation points
answered 2026-09-13T17:47:25.0433333+00:00
Manoel Barros 21,815 Reputation points Independent Advisor
1 answer

Azure Communication Services (ACS) Telephony Strategy for Brazil

Hello Team, We are evaluating Azure Communication Services (ACS) telephony integration with Dynamics 365 Contact Center for customer operations in Brazil. From the ACS Brazil phone number availability documentation, it appears that Brazil number…

Azure Communication Services
Azure Communication Services

An Azure communication platform for deploying applications across devices and platforms.

1,798 questions
asked 2026-09-10T08:53:48.6766667+00:00
Manish Kumar 0 Reputation points
answered 2026-09-13T17:44:56.9366667+00:00
Allan Solomon Mejia 8,585 Reputation points
1 answer

Unable to Redeem Croma Coupon

Hi Team, I have been waiting for the option to redeem a Croma coupon for the past 8–9 months, but it still has not appeared in my account. Could you please let me know if there is a way to redeem it, similar to how other gift cards such as Zepto,…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,341 questions
asked 2026-09-12T18:51:14.7033333+00:00
Atul Anand Jha 0 Reputation points
answered 2026-09-13T17:41:58.05+00:00
Lucus-V 13,115 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

reward not sending after redeeming 2 already

i own one microsoft account, and i have used up 4,000 points to buy 2 microsoft rewards codes for minecoins (bedrock edition minecraft) and after spending 2,000 points more with rewards, i havent received an email about the code, and havent for at least…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,341 questions
asked 2026-09-13T16:49:23.03+00:00
Drabugz 20 Reputation points
accepted 2026-09-13T17:41:04.1833333+00:00
Drabugz 20 Reputation points
2 answers

I recently purchased 100gb of space need that onedrive back

I had to restore my windows and now I cannot access my onedrive account where I had purchased 100mb a month, please help!

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-13T17:01:58.6266667+00:00
Tim Graves 0 Reputation points
answered 2026-09-13T17:40:58.3266667+00:00
John Jefferson Doyon 87,535 Reputation points Independent Advisor
2 answers

how to reinstall a deleted email account

One of my email accounts was hacked so was deleted about 5 days ago The account still sits on my account but messages are not being delivered . I want change settings so that messages come through

Outlook | Web | Outlook.com | Email
asked 2026-09-13T15:09:00.34+00:00
Terry O'Dea 0 Reputation points
answered 2026-09-13T17:39:06.76+00:00
Brian Tillman 27,025 Reputation points Independent Advisor
2 answers

My wife cannot login with either PIN or password

My wife is logged out of or computer. Neither her PIN or her password work.

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-13T15:56:40.5833333+00:00
Peter Middlehurst 0 Reputation points
answered 2026-09-13T17:33:49.5966667+00:00
Manoel Barros 21,815 Reputation points Independent Advisor
2 answers

Account Recovery Blocked

Hello, I have tried to unlock my personal email which I use for university and such however it keeps saying that my account recovery has been blocked due to activity that goes against the terms and conditions. I have used that email other than to log…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-13T16:43:51.16+00:00
Fae A 0 Reputation points
answered 2026-09-13T17:26:32.5966667+00:00
Manoel Barros 21,815 Reputation points Independent Advisor
2 answers

Setting up a new email for my business

I am attempting to set up my business email account so that I can change my password.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-13T16:55:41.5933333+00:00
Robert Johnson 0 Reputation points
answered 2026-09-13T17:26:01.7866667+00:00
Heimerdinger 380 Reputation points Independent Advisor
1 answer

Authenticator pop up verification prompts are not being displayed consistently.

I use an account that I periodically need to reverify my identity to use. The first time this happened, the site wouldnt even approve the 6 digit code in Authenticator, even though the same code woked for the company primary sit (typically i would…

Microsoft Security | Microsoft Authenticator
asked 2026-09-13T17:25:26.7066667+00:00
Rick Stein 0 Reputation points
answered 2026-09-13T17:25:42.72+00:00

AI answer

2 answers

Double billing

Why am I getting billed twice a month for Microsoft 365?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-13T16:51:50.28+00:00
Jim Oglesby 0 Reputation points
answered 2026-09-13T17:25:25.2066667+00:00
EmilyS726 266.9K Reputation points Independent Advisor
2 answers

How to direct windows update file to an external drive

Low on diskspace on dirve C:, I have deleted all I can.

Windows for home | Windows 11 | Windows update
asked 2026-09-13T17:01:33.8033333+00:00
Michael J Rowland 0 Reputation points
answered 2026-09-13T17:24:49.5033333+00:00
Marcin Policht 107.9K Reputation points MVP Volunteer Moderator
1 answer

I'm facing an issue with my microsoft account.

I'm facing an issue with my microsoft account.i'm unable to update license it shows view only and unlicensed thats why i cant claim my free subscription and if i try to update with login it gets error the error says try again later or try with microsoft…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-13T12:51:53.7766667+00:00
sagar patil 0 Reputation points
answered 2026-09-13T17:22:29.8433333+00:00
Lucus-V 13,115 Reputation points Microsoft External Staff Moderator
0 answers

Subject: Microsoft Authenticator Generating 8-Digit Codes – Blocking Third-Party Login and Causing Business Impact

Dear Microsoft Support Team, I am writing to report a problem with the Microsoft Authenticator app tied to my Microsoft account ([******@outlook.com]). The account entry used to sign in to a third-party service (ChatGPT/OpenAI) is generating an 8-digit…

Microsoft Security | Microsoft Authenticator
asked 2026-09-13T12:42:14.6266667+00:00
Cecil Caballero 0 Reputation points
edited the question 2026-09-13T17:21:08.2+00:00
Gérard Oomens 131.5K Reputation points Volunteer Moderator
2 answers

please someone help check my CBS.log after running sfc /scannow (i have a problem with user profile service failed the sign-in)

https://drive.google.com/file/d/1XCZub_Ic2QpY5-O3vil9Xjj-5R7RSZAZ/view?usp=sharing

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-09T23:35:06.77+00:00
anonymous 0 Reputation points
commented 2026-09-13T17:20:51.61+00:00
EmilyS_726 28,995 Reputation points Volunteer Moderator
2 answers One of the answers was accepted by the question author.

mbr2gpt conversion, followed by black screen

I needed to convert my system, and it seemed to have been successful until I restarted my PC. Upon powering on, I get nothing but a black screen. I try to open bios but nothing happens. I’ve searched online for answers, but none of the solutions I’ve…

Windows for home | Windows 11 | Install and upgrade
asked 2026-09-13T06:23:39.9366667+00:00
Anthony Valdez 20 Reputation points
accepted 2026-09-13T17:17:59.89+00:00
Anthony Valdez 20 Reputation points
1 answer

Problemas pacote office 2024

Depois da atualização do pacote office 2024, Excel perdeu a função de colocar ou duplicar planilha e recortar e colocar em outra planilha. Já tentei de tudo porém problema persiste. Não sei o que fazer

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-09-13T10:11:07.31+00:00
Júnior Michelan 0 Reputation points
answered 2026-09-13T17:17:28.12+00:00
Lucus-V 13,115 Reputation points Microsoft External Staff Moderator
1 answer

Translator resource returns 401 Unauthorized despite Active status, valid keys, correct config

Resource "deltamobile-translator" (Cognitive Services, Translator, Free F0 tier, North Europe) shows Status: Active, no suspension, unrestricted networking (All networks). However, all translation requests fail with HTTP 401 (code 401001,…

Azure Translator in Foundry Tools
asked 2026-09-10T11:13:19.24+00:00
Aleksejs Zitkovs 0 Reputation points
answered 2026-09-13T17:14:57.1966667+00:00
Allan Solomon Mejia 8,585 Reputation points