Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,095 questions
2 answers
Was just resubscribed to family, but only want single Microsoft 365
Was just resubscribe to Microsoft 365 family. I only want a single subscription, but I’m never able to figure out how to downsize my subscription. Please correct the resubscribe to family that I was charged for today.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked
2026-09-13T13:29:32.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 46%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
Gloria Supran
0
Reputation points
answered
2026-09-13T14:06:28.68+00:00
DaveM121
931.8K
Reputation points
Independent Advisor
1 answer
Missing Teams Personal meeting recording – doctoral dissertation defense, still within 30-day retention period
I urgently need help locating or recovering a Microsoft Teams Personal meeting recording. The meeting was my doctoral dissertation defense, held on August 25, 2026, from 10:07 AM to 12:04 PM (1h 57m 40s). The meeting was created from a Teams personal…
Microsoft Teams | Microsoft Teams Free | Other
Microsoft Teams | Microsoft Teams Free | Other
Additional features, settings, or issues not covered by specific Microsoft Teams Free categories
975 questions
asked
2026-09-13T12:41:06.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 18%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUE%3C/text%3E%3C/svg%3E)
Ufuk Emre Altürk
0
Reputation points
answered
2026-09-13T13:50:19.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 67%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Ruwim.B
6,900
Reputation points
Volunteer Moderator
2 answers
didnt get a refund option after Cancelling my Subscription
okay so for some reason i was charged like 35$ for something i didnt even pay for in the first place so i canceled it like everyone would now i expected like gamepass that it would ask me if i wanna refund it or keep it but nope it just canceled it and…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,095 questions
asked
2026-09-12T22:01:29.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 60%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EY%3C/text%3E%3C/svg%3E)
yeah
0
Reputation points
answered
2026-09-13T13:42:22.99+00:00
Stefan Blom
352K
Reputation points MVP
Volunteer Moderator
3 answers
WSUS console sync keeps failing what’s happening with IIS worker process recycling ?
WSUS synchronization keeps failing because WsusPool is overloaded by client update requests, causing the IIS worker process to hit its memory limit and recycle during the sync. When that happens, the WSUS console disconnects and every sync attempt fails…
Windows for business | Windows 365 Business
2,783 questions
asked
2026-09-10T16:07:42.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 14.000000000000002%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIV%3C/text%3E%3C/svg%3E)
Islada Vies
0
Reputation points
edited an answer
2026-09-13T13:41:40.4966667+00:00
Adam J. Marshall
11,031
Reputation points MVP
5 answers
One of the answers was accepted by the question author.
How to shut down some annoying aspect of windows security. this is what I am talking about: "NOT SECURE. Your connection to this site isn't secure". How to shut this down.
"NOT SECURE. Your connection to this site isn't secure". How to shut this down.I am trying to access my router on 192.168.1.2 I always get the same message on all my computers, so, apparently this is a window problem. I need access to my…
Windows for home | Windows 11 | Security and privacy
8,684 questions
asked
2026-09-10T08:03:02.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 22%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFH%3C/text%3E%3C/svg%3E)
Finn Harder
21
Reputation points
commented
2026-09-13T13:38:45.2766667+00:00
Finn Harder
21
Reputation points
2 answers
how to change country after vpn use
well oi used vpn for like 6 days for some work issue, now my microsoft accout think im in other country and showing me rewards for another country rather than india
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,339 questions
asked
2026-09-13T12:36:39.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 81%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Ayesha Khan
0
Reputation points
answered
2026-09-13T13:35:58.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
87,535
Reputation points
Independent Advisor
3 answers
Microsoft Account Missing or Compromised – Unable to Recover My Account
Hello Microsoft Community, I am having a serious issue with my Microsoft account and I would really appreciate your help. I am not sure whether my account was hacked or if it was somehow deleted or removed without my knowledge. I suddenly lost access to…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,618 questions
asked
2026-09-13T12:58:38.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 26%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIA%3C/text%3E%3C/svg%3E)
ismael anadani
0
Reputation points
answered
2026-09-13T13:33:05.67+00:00
DaveM121
931.8K
Reputation points
Independent Advisor
1 answer
"My laptop has no audio output.""The sound on my laptop is not working at all."
Problem Description:My laptop has no sound. When I play any video or audio file, there is no sound coming from the speakers.Additional Issues:When I try to open the audio or system settings, the computer shows a message that the system has crashed or…
Windows for home | Windows 11 | Devices and drivers
24,383 questions
asked
2026-09-13T12:52:39.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 74%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
raja abdul rehman
0
Reputation points
answered
2026-09-13T13:27:32.5666667+00:00
DaveM121
931.8K
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Outlook files inbox lost favourites option
When updating my Microsoft Office package I lost the option of a FAVOURITE file in list of files How do I reinstall this option in my Outlook viewing file
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,472 questions
asked
2026-09-13T08:54:06.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 56.00000000000001%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECF%3C/text%3E%3C/svg%3E)
clive friedberg
20
Reputation points
accepted
2026-09-13T13:17:43.31+00:00
clive friedberg
20
Reputation points
2 answers
how can i find the product key of my windows
I'm experiencing windows activation problem . (PII Removed). What to do now?
Windows for home | Other | Licensing and activation
180 questions
asked
2026-09-13T11:17:17.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 5%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Swapneel Samanta
0
Reputation points
edited the question
2026-09-13T13:13:22.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 45%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED2%3C/text%3E%3C/svg%3E)
DaveM121 (2)
16,470
Reputation points
Volunteer Moderator
2 answers
mijn extern harde schijf gaat niet meer open op mijn windows 11
mijn extern harde schijf gaat niet meer open op mijn windows 11 na updates windows 11
Windows for home | Windows 11 | Windows update
15,504 questions
asked
2026-07-22T23:47:12.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 46%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAV%3C/text%3E%3C/svg%3E)
Astrid van galen
0
Reputation points
commented
2026-09-13T13:07:36.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 63%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOC%3C/text%3E%3C/svg%3E)
Ornella Cavirani
0
Reputation points
0 answers
Entra External ID custom OIDC federation fails with AADSTS50000 during account creation/token issuance
We have isolated an Entra External ID custom OIDC federation failure. A fresh External ID user flow and disposable test application reproduce the issue independently of our application code. The source Microsoft Entra workforce user authenticates…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
4,078 questions
asked
2026-09-13T12:59:31.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 33%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
Josh Kempster
0
Reputation points
asked
2026-09-13T12:59:31.32+00:00
Josh Kempster
0
Reputation points
1 answer
sign in problem
Moderator moved from Microsoft 365 and Office | Access | Other | Windows Moderator note: personal information removed from the screen shot
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,045 questions
asked
2026-09-13T12:20:51.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 98%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKP%3C/text%3E%3C/svg%3E)
khiloni parmar
0
Reputation points
answered
2026-09-13T12:57:18.74+00:00
Stefan Blom
352K
Reputation points MVP
Volunteer Moderator
1 answer
How to correct a critical event
Yesterday afternoon whilst using Audacity and Excel i took my eyes of the screen for a few minutes, when i turned back my screen was blank and any attempt to try ESC,CTRL+ALT+DEL, Space or return just gave me a beep. So eventually i resorted to pressing…
Windows for home | Windows 11 | Performance and system failures
32,433 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 36%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
1 answer
Office Home 2024 included with ASUS ExpertBook P3 is not activating. Word shows Unlicensed Product. Microsoft account only shows Microsoft 365 Basic. OSPP.VBS activation returns error 0xC004F017 License is not installed
I purchased an ASUS laptop that was advertised with Office Home 2024 and Microsoft 365 Basic. Windows 11 is activated with a digital license. However, Word shows “View Only (Unlicensed)” and says Microsoft 365 Basic does not include desktop Word. My…
Microsoft 365 and Office | Install, redeem, activate | For education | Windows
Microsoft 365 and Office | Install, redeem, activate | For education | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
572 questions
asked
2026-09-13T12:16:06.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 75%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBV%3C/text%3E%3C/svg%3E)
B.V. Tanvi
0
Reputation points
answered
2026-09-13T12:37:49.9333333+00:00
Stefan Blom
352K
Reputation points MVP
Volunteer Moderator
1 answer
deleting some searches
from some searches cannot delete them tried autofil did not help
Microsoft Edge | Favorites, history, and downloads | Windows 11
Microsoft Edge | Favorites, history, and downloads | Windows 11
Managing bookmarks, browsing history, and downloads in Edge on Windows 11
580 questions
asked
2026-09-13T12:05:44.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 73%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKF%3C/text%3E%3C/svg%3E)
kevin fields
0
Reputation points
answered
2026-09-13T12:37:14.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
107.9K
Reputation points MVP
Volunteer Moderator
3 answers
Get off one account and make my own.
I want to get off my daughters account and get on my own. What do I need to do?
Windows for home | Windows 11 | Accounts, profiles, and login
10,063 questions
asked
2026-09-13T11:52:00.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 11%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Mark Worley
0
Reputation points
answered
2026-09-13T12:29:11.31+00:00
DaveM121
931.8K
Reputation points
Independent Advisor
3 answers
One of the answers was accepted by the question author.
Footnote bug
I am a writer with an 80,000 word manuscript. I didn't realize fully what a pain this issue would become. Somehow in creating a footnote about one third of the way through the final ms, Word turned the rest of the ms essentially into a footnote, and…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,733 questions
asked
2026-09-10T17:44:14.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 47%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHS%3C/text%3E%3C/svg%3E)
Herb Schaffner
40
Reputation points
accepted
2026-09-13T12:25:53.6866667+00:00
Herb Schaffner
40
Reputation points
5 answers
How do i get back my main compromised account
I try to log in and it sends a code to a email address I dont have also the password i changed.Please help im trying for a few days now and I cant get it back
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,618 questions
asked
2026-09-12T18:32:27.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 9%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
Gheeorghe Cristian
0
Reputation points
answered
2026-09-13T12:25:14.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 7.000000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
DYARI BARHAM
37,661
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Multiple subscriptions
Are there 2 windows 365 subscriptions associated with [personal info removed] Moderator note: personal information (e-mail address) removed
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,045 questions
asked
2026-09-13T11:57:36.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 79%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
James Schneider
20
Reputation points
accepted
2026-09-13T12:24:01.15+00:00
James Schneider
20
Reputation points