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Microsoft office subscription

Dear sir/madam; I hope you’re doing well. I have purchased a free trial for Microsoft office back in mid July. In early August I went onto my account to cancel it, but it said I have no subscriptions or payments, so I assumed that the subscription was…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-10T18:10:36.8033333+00:00
Amelia Pacucha 0 Reputation points
answered 2026-09-10T18:51:56.7+00:00
Jeronimo Fuerte 45,750 Reputation points Independent Advisor
0 answers

Microsoft account suspended for over a month with no response to reinstatement request

My Microsoft account has been suspended for over a month and I have been unable to regain access. I am aware of the account reinstatement forum, and I have already completed it, so I am not looking for instructions to submit the account reinstatement…

Microsoft Edge | Profile, sync, and sign in | Windows 11
asked 2026-09-10T18:04:38.3766667+00:00
Soulaiman El-Assaad 0 Reputation points
0 answers

Closed user story and tasks from 9/25 is showing up in 9/26 sprint backlog.

We have a Closed user story and part of its closed tasks from 9/25 is showing up in 9/26 sprint backlog. Sprint iteration on closed story correctly reflects last year. Why would this be populating in current 2026 sprint?

Azure DevOps
asked 2026-09-10T18:03:53.1566667+00:00
Cindy Combs 0 Reputation points
1 answer

Copilot Issue With Any File On A Cloud Platform

A users is having issues with Copilot being available to use in excel. Other users are able to open the same file and have copilot available but this user has the error " This file type isn't supported for editing with copilot." The only way…

Microsoft Copilot | Other
asked 2026-09-10T18:01:48.1033333+00:00
Connor 0 Reputation points
answered 2026-09-10T18:02:11.9333333+00:00

AI answer

1 answer

SAME DATA FOR A GROUP

I have an Event ID and a State of Activity column. I need a formula to check to see if all records for the Event have the same State of Activity.

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-10T17:59:11.7666667+00:00
TERI RICE 40 Reputation points
edited an answer 2026-09-10T18:18:47.4766667+00:00
Kai-L 18,970 Reputation points Microsoft External Staff Moderator
0 answers

Intel Extension 2.1.10103.24 – reboot loop

Hi, We are experiencing an issue on an HP EliteBook 830 G11 where the Intel – Extension – 2.1.10103.24 update appears to trigger a reboot loop. Could you please advise on the following: Is it a known issue that the Intel – Extension – 2.1.10103.24…

Windows for business | Windows Client for IT Pros | Devices and deployment | Install Windows updates, features, or roles
asked 2026-09-10T17:57:20.31+00:00
Mahadevan Surendran 0 Reputation points
edited the question 2026-09-10T18:30:12.94+00:00
Mahadevan Surendran 0 Reputation points
0 answers

Microsoft Store not paying out, cannot contact support.

The AI will not let me enter my problem in the input box when I click the support button in the AI pane that comes up. Can someone help me with this, I will tell the problem below?? My Microsoft Store apps are selling, but I am not getting the payouts…

Microsoft Partner Center | Other
asked 2026-09-10T17:57:14.5766667+00:00
t3m3d 0 Reputation points
2 answers

Resetting my HP computer

Hi, I accidentally set up my HP computer with the wrong Microsoft account. How do I start over again? I can't sign into the one I signed in with originally, because it was misspelled.

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-10T17:57:00.7633333+00:00
Lev HaTorah Academy 0 Reputation points
commented 2026-09-10T18:30:20.34+00:00
EmilyS726 264.5K Reputation points Independent Advisor
1 answer

Attachments Not Coming Through

Hi, When using Outlook on my Edge desktop browser on a Dell computer, attachments do not come through with the email. When I check on my phone, the attachment does come through. Why is this happening and how do I fix it?

Outlook | Web | Outlook.com | Email
asked 2026-09-10T17:55:44.1233333+00:00
Henry Fisher 0 Reputation points
commented 2026-09-10T18:44:18.6466667+00:00
Henry Fisher 0 Reputation points
1 answer

Footnote bug

I am a writer with an 80,000 word manuscript. I didn't realize fully what a pain this issue would become. Somehow in creating a footnote about one third of the way through the final ms, Word turned the rest of the ms essentially into a footnote, and…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-10T17:44:14.61+00:00
Herb Schaffner 0 Reputation points
answered 2026-09-10T19:56:32.6433333+00:00
Stefan Blom 351.1K Reputation points MVP Volunteer Moderator
1 answer

Only Global Admin locked out of tenant pkrupickaseznam.onmicrosoft.com due to broken MFA registration Show more lines

Tenant: pkrupickaseznam.onmicrosoft.com I am the only administrator of the tenant. Microsoft Authenticator registration is broken and I cannot complete MFA, can't create Support Ticket due to again - not working MFA. I am locked out of Azure Portal and…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-10T17:40:22.14+00:00
Petr Krupička 0 Reputation points
answered 2026-09-10T17:50:59.3433333+00:00
Bence Weiszmann 1,555 Reputation points
3 answers

I can't edit cells in Excel

I have gone to my preferences. "Edit Directly In Cells" is checked. In earlier versions of Excel I could select a cell and edit it. Now there is no cursor. I can't select any of the contents of a cell. It is completely worthless. I am using…

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-09-10T17:38:14.4033333+00:00
Hollister David 0 Reputation points
answered 2026-09-10T19:02:00.9866667+00:00
Bob Jones AKA CyberTaz MVP 437.7K Reputation points
1 answer

Deliverability Issues sending from my Outlook

Hi There, I'm having a deliverability issue sending from my Outlook.com account to Gmail. Messages are successfully delivered to Gmail but are consistently being placed in the Gmail Spam folder. The message passes SPF, DKIM, and DMARC authentication at…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-10T17:35:18.09+00:00
Genevieve Li 0 Reputation points
answered 2026-09-10T18:26:00.4+00:00
Jeronimo Fuerte 45,750 Reputation points Independent Advisor
1 answer

What does this message mean?

Correlation Id: [Moderator note: personally identifiable Information removed] Timestamp: 2026-09-10T17:29:17.000Z DPTI: [Moderator note: personally identifiable Information removed] Message: Access denied for the resource. Tag: 4usqa Code: 3399614475

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-10T17:32:31.6366667+00:00
villagehall 0 Reputation points
edited an answer 2026-09-10T17:38:40.4933333+00:00
Jayden-P 2,600 Reputation points Independent Advisor
2 answers

Teams Taskbar

I'm using a PC and want Teams to stay as an icon in my task bar. How do I do that?

Microsoft Teams | Microsoft Teams for business | Settings | Other
asked 2026-09-10T17:29:33.52+00:00
Marie VERNA 0 Reputation points
answered 2026-09-10T18:02:37.9133333+00:00
Hendrix 990 Reputation points Independent Advisor
0 answers

I cannot "see" which computers from which IP addresses are using my subscription

I need tech support to help me see what files are in the blob and especially what Front Door is doing. I don't even know what computers Front Door is doing whatever it does or what IP addresses are being used.

Azure Front Door
Azure Front Door

An Azure service that provides a cloud content delivery network with threat protection.

1,230 questions
asked 2026-09-10T17:25:46.69+00:00
Keith Telle 0 Reputation points
0 answers

how to download Office Pro 2021

I would like to download Office Pro 2021. I have the key.

Microsoft 365 and Office | Other
asked 2026-09-10T17:25:19.1166667+00:00
Ann Neal 0 Reputation points
1 answer

WSUS on Server 2025 (downstream/autonomous) fails at SyncConfigUpdatesFromUSS with cert trust error — verified proxy, cert chain, and TLS all functional

Environment: Windows Server 2025, WSUS role (WID-backed downstream server) Configured as downstream, autonomous (not replica): IsReplicaServer=False, SyncFromMicrosoftUpdate=False, UpstreamWsusServerName set to internal upstream WSUS server, port…

Windows for business | Windows Server | Devices and deployment | System management components
asked 2026-09-10T17:21:39.16+00:00
AzureJoel 1 Reputation point
answered 2026-09-10T19:07:02.84+00:00
Scott Nguyen 1,965 Reputation points Independent Advisor
1 answer

Why is FSRM no longer sending quota alert emails after TLS 1.2 upgrade?

I am very upset that FSRM will no longer send quota alert emails to administrators after our SMTP server was upgraded to require TLS 1.2. I have relied on this notification system for the majority of our server monitoring, and it upsets me that we will…

Windows for business | Windows Server | User experience | Other
asked 2026-09-10T17:19:03.5366667+00:00
Olivia Gonzalez 0 Reputation points
answered 2026-09-10T18:07:16.1766667+00:00
Tracy Le 11,535 Reputation points Independent Advisor
1 answer

Sole Global Administrator locked out of Microsoft 365 tenant after losing Authenticator MFA – no alternative admin or MFA method

I am the sole Global Administrator of a Microsoft 365 Business tenant. After replacing my phone, I lost access to the Microsoft Authenticator registration associated with the tenant. I still know the username and password, but I cannot complete…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-10T17:18:02.9266667+00:00
N P 0 Reputation points
answered 2026-09-10T17:26:41.4133333+00:00
Ivory 1,155 Reputation points Independent Advisor