Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Microsoft office subscription
Dear sir/madam; I hope you’re doing well. I have purchased a free trial for Microsoft office back in mid July. In early August I went onto my account to cancel it, but it said I have no subscriptions or payments, so I assumed that the subscription was…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft account suspended for over a month with no response to reinstatement request
My Microsoft account has been suspended for over a month and I have been unable to regain access. I am aware of the account reinstatement forum, and I have already completed it, so I am not looking for instructions to submit the account reinstatement…
Microsoft Edge | Profile, sync, and sign in | Windows 11
Managing profiles and sync in Microsoft Edge on Windows 10
Closed user story and tasks from 9/25 is showing up in 9/26 sprint backlog.
We have a Closed user story and part of its closed tasks from 9/25 is showing up in 9/26 sprint backlog. Sprint iteration on closed story correctly reflects last year. Why would this be populating in current 2026 sprint?
Azure DevOps
Copilot Issue With Any File On A Cloud Platform
A users is having issues with Copilot being available to use in excel. Other users are able to open the same file and have copilot available but this user has the error " This file type isn't supported for editing with copilot." The only way…
Microsoft Copilot | Other
AI answer
SAME DATA FOR A GROUP
I have an Event ID and a State of Activity column. I need a formula to check to see if all records for the Event have the same State of Activity.
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
Intel Extension 2.1.10103.24 – reboot loop
Hi, We are experiencing an issue on an HP EliteBook 830 G11 where the Intel – Extension – 2.1.10103.24 update appears to trigger a reboot loop. Could you please advise on the following: Is it a known issue that the Intel – Extension – 2.1.10103.24…
Windows for business | Windows Client for IT Pros | Devices and deployment | Install Windows updates, features, or roles
Microsoft Store not paying out, cannot contact support.
The AI will not let me enter my problem in the input box when I click the support button in the AI pane that comes up. Can someone help me with this, I will tell the problem below?? My Microsoft Store apps are selling, but I am not getting the payouts…
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
Resetting my HP computer
Hi, I accidentally set up my HP computer with the wrong Microsoft account. How do I start over again? I can't sign into the one I signed in with originally, because it was misspelled.
Windows for home | Windows 11 | Accounts, profiles, and login
Attachments Not Coming Through
Hi, When using Outlook on my Edge desktop browser on a Dell computer, attachments do not come through with the email. When I check on my phone, the attachment does come through. Why is this happening and how do I fix it?
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
Footnote bug
I am a writer with an 80,000 word manuscript. I didn't realize fully what a pain this issue would become. Somehow in creating a footnote about one third of the way through the final ms, Word turned the rest of the ms essentially into a footnote, and…
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
Only Global Admin locked out of tenant pkrupickaseznam.onmicrosoft.com due to broken MFA registration Show more lines
Tenant: pkrupickaseznam.onmicrosoft.com I am the only administrator of the tenant. Microsoft Authenticator registration is broken and I cannot complete MFA, can't create Support Ticket due to again - not working MFA. I am locked out of Azure Portal and…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
I can't edit cells in Excel
I have gone to my preferences. "Edit Directly In Cells" is checked. In earlier versions of Excel I could select a cell and edit it. Now there is no cursor. I can't select any of the contents of a cell. It is completely worthless. I am using…
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Deliverability Issues sending from my Outlook
Hi There, I'm having a deliverability issue sending from my Outlook.com account to Gmail. Messages are successfully delivered to Gmail but are consistently being placed in the Gmail Spam folder. The message passes SPF, DKIM, and DMARC authentication at…
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
What does this message mean?
Correlation Id: [Moderator note: personally identifiable Information removed] Timestamp: 2026-09-10T17:29:17.000Z DPTI: [Moderator note: personally identifiable Information removed] Message: Access denied for the resource. Tag: 4usqa Code: 3399614475
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Teams Taskbar
I'm using a PC and want Teams to stay as an icon in my task bar. How do I do that?
Microsoft Teams | Microsoft Teams for business | Settings | Other
Additional settings-related features and issues within Microsoft Teams for business
I cannot "see" which computers from which IP addresses are using my subscription
I need tech support to help me see what files are in the blob and especially what Front Door is doing. I don't even know what computers Front Door is doing whatever it does or what IP addresses are being used.
Azure Front Door
An Azure service that provides a cloud content delivery network with threat protection.
how to download Office Pro 2021
I would like to download Office Pro 2021. I have the key.
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
WSUS on Server 2025 (downstream/autonomous) fails at SyncConfigUpdatesFromUSS with cert trust error — verified proxy, cert chain, and TLS all functional
Environment: Windows Server 2025, WSUS role (WID-backed downstream server) Configured as downstream, autonomous (not replica): IsReplicaServer=False, SyncFromMicrosoftUpdate=False, UpstreamWsusServerName set to internal upstream WSUS server, port…
Windows for business | Windows Server | Devices and deployment | System management components
Why is FSRM no longer sending quota alert emails after TLS 1.2 upgrade?
I am very upset that FSRM will no longer send quota alert emails to administrators after our SMTP server was upgraded to require TLS 1.2. I have relied on this notification system for the majority of our server monitoring, and it upsets me that we will…
Windows for business | Windows Server | User experience | Other
Sole Global Administrator locked out of Microsoft 365 tenant after losing Authenticator MFA – no alternative admin or MFA method
I am the sole Global Administrator of a Microsoft 365 Business tenant. After replacing my phone, I lost access to the Microsoft Authenticator registration associated with the tenant. I still know the username and password, but I cannot complete…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.