1,608,741 questions

Sort by: Created
2 answers

i have a suggestion to add more games to the microsoft store

Free Fire : 100 Diamonds - 1500 points or 2000 points Because in my region [ Morocco ] i cant access to many things to redeem like Xbox game pass and Xbox 5$ - Minecraft Minecoins - Amazon Gift card - and much more and i hope if you can add this to my…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,391 questions
asked 2026-09-14T13:18:30.46+00:00
Cula show 0 Reputation points
answered 2026-09-15T09:17:55.72+00:00
Vikki-T 10,835 Reputation points Microsoft External Staff Moderator
1 answer

Cant use MSO after paying

Request Id: [--PII REMOVED--] Correlation Id: [--PII REMOVED--] Timestamp: [--PII REMOVED--] Message: AADSTS50020: User account [--PII REMOVED--] from identity provider 'live.com' does not exist in tenant [--PII REMOVED--] and cannot access the…

Microsoft 365 and Office | Other
asked 2026-09-14T13:08:42.23+00:00
Karolina Misiukiewicz 0 Reputation points
commented 2026-09-15T20:33:18.3566667+00:00
Lucus-V 13,210 Reputation points Microsoft External Staff Moderator
1 answer

Administrator access

I am the administrator of the account but cannot gain access

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-14T13:04:11.6533333+00:00
Pierre Desmidt 0 Reputation points
edited the question 2026-09-22T08:09:19.15+00:00
Daniel-Vo 6,450 Reputation points Microsoft External Staff Moderator
1 answer

Impossible to log in to my account, I don’t receive any code on Authenticator

Hello, Impossible to connect to my Microsoft 365 account, I never receive the code on Authenticator and there is no other methods to connect. Thank for your help

Microsoft Security | Microsoft Authenticator
asked 2026-09-14T13:02:00.25+00:00
Michel TECHY 0 Reputation points
answered 2026-09-14T13:02:20.3466667+00:00

AI answer

2 answers

my outlook email has been hacked, i have tried all the previous help from the chat room still in trouble

Only scam emails are in my in box, no emails from any external source recieved

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-14T13:00:59.1133333+00:00
David J Maynard 0 Reputation points
edited the question 2026-09-14T15:45:09.7+00:00
Stefan Blom 352.7K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

What Windows 11 OS license is needed to upgrade Surface Hub 3 to full Windows OS?

Hello. According to this documentation and the Microsoft Surface Hub 3 tech specs, this device can be configured/converted from Windows 11 IoT Enterprise with the Microsoft Teams Rooms on Windows experience to Windows 11 Pro/Enterprise. My CSP price…

Surface | Other
asked 2026-09-14T12:55:22.1966667+00:00
Sam Snead 20 Reputation points
commented 2026-09-21T13:41:55.19+00:00
Sam Snead 20 Reputation points
1 answer One of the answers was accepted by the question author.

How can I get 'Move to' command to appear on a document library webpart on a SharePoint page

I have the commands for 'Move to' ,'Copy to', 'Manage access' and 'Version history' in the full document library on my SharePoint site. Why are these not present in the webpart for a document library list of commands?

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-09-14T12:50:36.2366667+00:00
Erin 20 Reputation points
accepted 2026-09-14T13:09:35.77+00:00
Erin 20 Reputation points
1 answer

Unenrollment from Insider Program without affecting my data and Files.

I want to unenroll my windows 11 Laptop from insider program canary and also, I'm getting "I want to unenroll my windows 11 Laptop from insider program canary and also, I'm getting "The update certification we'll try to install the update…

Windows Insider program | Windows Insider preview | Repair and recovery
asked 2026-09-14T12:47:12.23+00:00
Goransh 0 Reputation points
answered 2026-09-14T12:59:00.7833333+00:00
CrazyKats 19,680 Reputation points Volunteer Moderator
0 answers

Cannot log in into Azure with personal account with MFA

I am trying to log into my personal Azure subscription. After the initial authentication, it asks for a code from Authenticator. The Authenticator app shows 8‑digit codes, but Azure expects 6‑digit codes - Push notifications never arrive - “Use another…

Microsoft Security | Microsoft Authenticator
asked 2026-09-14T12:46:46.6033333+00:00
Tomas Zivotsky 0 Reputation points
edited the question 2026-09-14T12:51:03.5866667+00:00
Tomas Zivotsky 0 Reputation points
1 answer

Teams crashes after logging in on Pixel Work app

I use Teams in my Work apps on my Pixel 10 phone. After logging in with my work account with MFA using the Microsoft authenticator app, the app signs me out then crashes. If I reopen the app, the cycle repeats after I log in again. I have tried…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-09-14T12:44:27.5633333+00:00
EL 0 Reputation points
commented 2026-09-15T15:38:46.3+00:00
Liora 1,900 Reputation points Independent Advisor
1 answer

Message: Access denied for the resource

Correlation Id: [--PII REMOVED--] Timestamp: [--PII REMOVED--] DPTI: [--PII REMOVED--] Message: Access denied for the resource. Tag: 7q6cl Code: [--PII REMOVED--] i need help fixing this problem

Microsoft 365 and Office | Other
asked 2026-09-14T12:43:40.21+00:00
Camilla Perotti 0 Reputation points
commented 2026-09-15T20:33:00.4966667+00:00
Lucus-V 13,210 Reputation points Microsoft External Staff Moderator
2 answers

how do i speak to a human

I need to talk to a human being. This can not be difficult to do or is it.

Microsoft 365 and Office | Other
asked 2026-09-14T12:38:30.4333333+00:00
answered 2026-09-14T13:12:22.18+00:00
DaveM121 933.9K Reputation points Independent Advisor
2 answers

Printer not showing when I go to rpint

I have installed the printer onto my computer. This shows up in the setting under Printers & scanners. However, when I go to print, for example on word, the printer isn't showing up as an option. Things I have tried: Restarting computer …

Windows for business | Windows 365 Business
asked 2026-09-14T12:29:22.19+00:00
Rachel Hyde 0 Reputation points
answered 2026-09-15T02:43:24.6233333+00:00
Daphne Huynh (WICLOUD CORPORATION) 1,550 Reputation points Microsoft External Staff Moderator
1 answer

Minor's Xbox/Microsoft account taken over — aliases removed, Authenticator added, profile renamed

I am the parent/family organizer for my child's Microsoft/Xbox account. Account details: Original sign-in alias was an iCloud address (Microsoft recovery now says it does not exist / is not recognized) — not posting the address publicly Gamertag:…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-14T12:26:21.3266667+00:00
Elisha Karan 0 Reputation points
answered 2026-09-14T17:34:28.9366667+00:00
Lucus-V 13,210 Reputation points Microsoft External Staff Moderator
1 answer

Kenapa word saya malah berlangganan?

Jadi gini, microsoft 356 dan office saya adalah perangkat lama jadi saya repair online, setelah repair online malah berlangganan, ketika saya liat katanya lisensi nya nggak sinkron dengan yang lama, mohon bantuannya

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-14T12:24:36.48+00:00
RIP 0 Reputation points
commented 2026-09-17T00:05:25.8533333+00:00
Xavier-D 13,385 Reputation points Microsoft External Staff Moderator
1 answer

I didn't realize Log Analytics was on and suddenly have this huge pending charge that would exceed my budget.

New to Azure and I didn't realize Log Analytics was active and growing, now I have a huge pending cost that exceeded my $100 monthly budget 4x over just for logging. Other than that, everything is working great. Tried contacting support, can't figure…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,003 questions
asked 2026-09-14T12:16:56.1566667+00:00
Haken 0 Reputation points
answered 2026-09-14T12:17:13.6866667+00:00

AI answer

1 answer

Error Code: 399287 - failed login on MFA

Hello, I am getting Error Code: 399287 when trying to login in my account which is [Moderator note: Personally Identifiable Information removed] @viaggiobg.onmicrosoft.com Can the MFA be reset.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-14T12:16:15.7+00:00
Пепа Алексиева 0 Reputation points
commented 2026-09-14T13:24:14.8133333+00:00
Demi Nguyen 2,085 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Tenant lockout – lost MFA access – need Data Protection / Tenant Recovery assistance

Hello, I need assistance recovering access to a Microsoft Entra tenant. I have access to the administrator account and know its password, but I no longer have access to the Microsoft Authenticator registration associated with the account. There are no…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-14T12:15:27.5233333+00:00
Tomasz Ściepłek 20 Reputation points
accepted 2026-09-15T06:05:11.5166667+00:00
Tomasz Ściepłek 20 Reputation points
1 answer

Recovery Code

Hi, I have been completing the recovery email form for over 3 months and have not revieved any email. In May, I did receive a password reset code however, I was in the outback & therefore did not respond in time. The link says "We couldn't…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-14T12:02:54.25+00:00
Lexie Clark 0 Reputation points
commented 2026-09-21T15:37:35.0733333+00:00
Lucus-V 13,210 Reputation points Microsoft External Staff Moderator
1 answer

Access to MP&L Operation Plan Blocked

As of this morning (14 Sep 26) I am being blocked from accessing the Operation Plan. This worked last Monday but today it will not allow me to download or view the plan.

Community Center | Not monitored
asked 2026-09-14T12:02:11.2466667+00:00
Richard Jenkins 0 Reputation points
recommended 2026-09-16T08:23:49.4833333+00:00
JuliaMarvin 22,820 Reputation points Volunteer Moderator