Cannot log in into Azure with personal account with MFA

Tomas Zivotsky 0 Reputation points
2026-09-14T12:46:46.6033333+00:00

I am trying to log into my personal Azure subscription. After the initial authentication, it asks for a code from Authenticator.

The Authenticator app shows 8‑digit codes, but Azure expects 6‑digit codes - Push notifications never arrive - “Use another verification option” doesn’t appear - The MFA reset page ([aka.ms/mfasetup]) only works for work/school accounts.

I tried clicking “I can’t use my authenticator app right now.” - Appears to be Azure MFA profile is likely stuck.

Need help to reset personal azure MFA for my account.

Here are some related issues:
https://learn.microsoft.com/en-au/answers/questions/5916511/i-cannot-log-into-my-azure-account-due-to-authenti
https://learn.microsoft.com/en-us/answers/questions/5868700/unable-to-access-personal-azure-portal-due-to-mfa
https://learn.microsoft.com/en-us/answers/questions/5924109/how-to-fix-authenticator-issues-between-azure-and

Microsoft Security | Microsoft Authenticator
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