606 questions
84 answers
Kinect v2 does not work with Surface Book with latest Windows 10 version1607
Hi, Until recently I had no issues in using Kinect v2 on my Surface Book computer. Suddenly, after last week Windows and Surface Book firmware updates Kinect is not recognized anymore. My configuration: Surface Book, i5/256 Kinect connected on the USB3…
Surface | Surface Book | Install and update
asked
2017-03-13T22:04:07+00:00
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Anonymous
asked
2025-06-30T16:14:36.5966667+00:00
Anonymous
83 answers
How can I actually chat with Microsoft support or talk to someone?
How can I actually chat with Microsoft support or talk to someone? About a month ago I was able to get access to this chat via Microsoft and has a case that was opened up and was supposed to hear back after physically talking to a Microsoft technical…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,127 questions
asked
2024-04-19T19:06:45+00:00
Anonymous
asked
2025-07-21T21:08:42.7333333+00:00
Anonymous
83 answers
List - Something went wrong: Invalid argument: 'headers' missing application ID header
Howdy y'all, We currently have a shared list setup which has multiple users, however one of our users regularly gets this error when opening the list - Something went wrong: Invalid argument: 'header's missing application ID header. He states he simply…
Microsoft 365 and Office | SharePoint | For business | Windows
Microsoft 365 and Office | SharePoint | For business | Windows
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
30,151 questions
asked
2023-07-31T03:34:36+00:00
Anonymous
asked
2025-07-21T21:06:33.8+00:00
Anonymous
83 answers
I want to sue Microsoft -- OneDrive has hijacked all my local files and there's no way to retreive it!!!!
Microsoft is using deceptive tactics to hold our content hostage. I wasn't given any intimation on how OneDrive would without my permission take hold of my folders and content and not release it back to me unless I took their subscription account to…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,149 questions
asked
2023-09-20T23:52:12+00:00
Anonymous
asked
2025-07-21T21:06:33.8+00:00
Anonymous
83 answers
cannot connect to exchange online via powershell
I am unable to access exchange online via powershell anymore. it has been about 2 or 3 months since i have tried but this used to work with no issues. I have tried connecting 3 ways, all of which fail with the same error #1 $UserCredential =…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,083 questions
asked
2020-06-24T16:23:06+00:00
Anonymous
asked
2025-07-21T21:00:39.24+00:00
Anonymous
83 answers
One of the answers was accepted by the question author.
Excel Crashing: Faulting module name: mso20win32client.dll
Hello, I have constant crashes for Excel. It all started suddenly and it happens on two different computers (one a PC the other a laptop). I have tried quick repair, online repair, uninstalling completely using the diagcab tool. Nothing works. The crash…
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,911 questions
asked
2018-12-12T16:08:20+00:00
Anonymous
asked
2025-07-21T20:58:36.7066667+00:00
Anonymous
83 answers
Customize Ribbon Size to Make it Smaller
I'm extremely disappointed that Microsoft has made the ribbon so HUGE and does not appear to offer any way of customizing its size other than completely collapsing it. Between the menu bar, the ribbon, the formula bar, etc. almost HALF of the screen…
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,911 questions
asked
2013-08-26T01:47:56+00:00
Anonymous
asked
2025-07-21T20:54:17.3966667+00:00
Anonymous
83 answers
One of the answers was accepted by the question author.
Word for iPad Save As PDF
As far as I can tell, there is no way to save a word document (accessed via onedrive) as a PDF from my iPad. I have looked into third party programs to convert onedrive word documents to PDFs, but they mess up our header. It is important for us to be…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,749 questions
asked
2014-03-31T15:42:28+00:00
Anonymous
asked
2025-07-21T20:54:17.3966667+00:00
Anonymous
83 answers
One of the answers was accepted by the question author.
Pre-Loaded Microsoft Office Starter 2010 Will Not Start up
Error message says "There was a problem setting up Microsoft Office Starter 2010: There was a problem setting up Microsoft Office. Try running setup again. If problem continues, contact Microsoft Product Support." I tried again before and…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,490 questions
asked
2010-07-02T13:21:51+00:00
Anonymous
asked
2025-07-21T20:52:09.7233333+00:00
Anonymous
83 answers
Microsoft Access can't find the wizard.
Getting the error: Microsoft Access can't find the wizard. etc... Occurs when: Using the Import from Excel feature I have checked the Add/Remove Features and Access is completely installed, not sure what is missing?
Microsoft 365 and Office | Access | For home | Windows
Microsoft 365 and Office | Access | For home | Windows
A family of Microsoft relational database management systems designed for ease of use.
20,919 questions
asked
2010-09-27T03:19:50+00:00
Anonymous
asked
2025-07-21T20:52:09.7233333+00:00
Anonymous
83 answers
One of the answers was accepted by the question author.
No ODBC Drivers available for Excel or Access in Windows 7 ?!
No ODBC Drivers available for Excel or Access! Even after a complete new installation of Windows 7 and Office 2003 professional or Office 2007 professional on another computer. When I want to add a driver in the ODBC Data Source Administrator, the …
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,911 questions
asked
2009-10-08T06:27:39+00:00
Anonymous
asked
2025-07-21T20:52:09.7233333+00:00
Anonymous
83 answers
Account blocked, phone number verification not working
My Microsoft account got blocked earlier this week as unusual activity was detected. When I try to verify my account, the only options available to me are a security code sent to my phone number or the account recovery form. For whatever reason, if I try…
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,406 questions
asked
2025-01-11T09:30:23+00:00
Anonymous
asked
2025-07-21T19:42:06.41+00:00
Anonymous
83 answers
I think my Microsoft account has been hacked
I think my Microsoft account has been hacked ***Moved from Microsoft 365 and Office / Subscription, account, billing / For home / iPhone or iPad***
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,677 questions
asked
2024-10-11T21:27:45+00:00
Anonymous
asked
2025-07-21T19:41:00.3533333+00:00
Anonymous
83 answers
Sharing from Word to Outlook still opens the old Outlook and not the new one so the emails are not sending.
Have upgraded to the new Outlook. I used to be able to easily share a word doc or pdf version as an attachment onto email. It currently still loads up the old outlook when using this feature. i want it to open up the new outlook when using the share…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,034 questions
asked
2024-03-05T02:25:58+00:00
Anonymous
asked
2025-07-21T19:39:52.6+00:00
Anonymous
83 answers
Settings for using Outlook/Hotmail SMTP via Gmail
I have a few e-mail accounts, all online rather than desktop application, for differing reasons – no, none for anything dishonest or malevolent, not for spamming, nothing negative. And I normally use a gmail account to handle my Hotmail e-mail, and…
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,387 questions
asked
2024-02-04T05:47:47+00:00
Anonymous
asked
2025-07-21T19:39:52.6+00:00
Anonymous
83 answers
Pop up “your Microsoft account brings everything together keeps appearing on my outlook page and on Microsoft Word. I can’t close it and it prevents me from using those functions.
How can I close the Microsoft pop up titled Your Microsoft account brings everything together? It appears on my outlook screen and on my word documents and I can ‘t get rid of it. It prevents me from using those functions. I have rebooted but it keeps…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,078 questions
asked
2023-04-13T20:22:09+00:00
Anonymous
asked
2025-07-21T19:38:45.2+00:00
Anonymous
83 answers
One of the answers was accepted by the question author.
How to stop Outlook links being opened in Edge
Hi, Normally my Outlook links open in my default browser Chrome. Today they started to open in Edge even though Chrome is still the default browser. How do I get them to open in Chrome again? I am using Windows 11 with the Outlook app. Thanks
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,078 questions
asked
2023-05-23T05:59:12+00:00
Anonymous
asked
2025-07-21T19:38:45.2+00:00
Anonymous
83 answers
One of the answers was accepted by the question author.
Outlook 2016 - Save Multiple Attachments not saving to Network Drives
I recently updated a user from Office 2010 to Office 2016 through Office 365, soon after the update, the user informed me that they were no longer able to use the "Save Multiple Attachments" feature in Outlook to save multiple attachments to a…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,700 questions
asked
2017-12-19T21:20:43+00:00
Anonymous
asked
2025-07-21T19:36:41.3866667+00:00
Anonymous
83 answers
Outlook email "groups" have suddenly disappeared; contacts still there but no groups.
All of my outlook email "groups" have disappeared. My "contacts" are all still there, but the "groups" I created are missing. I see a number of others are having similar issues but no one from outlook has provided an answer,…
Outlook | Web | Outlook.com | Contacts
Outlook | Web | Outlook.com | Contacts
Organizing and accessing contact information in Outlook.com
2,127 questions
asked
2016-02-03T20:37:40+00:00
Anonymous
asked
2025-07-21T19:35:49.7866667+00:00
Anonymous
83 answers
Has there been an update to the dimensions of the teams backgrounds? March 13, 2025
We are trying to upload 1920 x 1080 custom backgrounds and we are getting an error message saying invalid size. Testing other sizes, anything square 1:1 works but gets cropped in the viewer. We also tried 1280 x 800, but same gets cropped. There isn't…
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Change backgrounds
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Change backgrounds
Customizing the visual backdrop during video calls to enhance privacy or presentation
168 questions
asked
2025-03-13T19:17:57+00:00
Anonymous
asked
2025-07-21T15:20:20.3366667+00:00
Anonymous