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5 answers

Attempting to save Options always results in error message "the end date you entered occurs before the start date"

Problem is ... In Outlook, File | Options, any attempt to save by clicking the OK button (even if you have made no changes) results in the error message "the end date you entered occurs before the start date" and no changes to the Options can…

Microsoft 365 and Office | Development | Other
Outlook | Windows | Classic Outlook for Windows | For business
asked 2023-01-20T14:00:31.8433333+00:00
John M Meredith 10 Reputation points
answered 2026-09-15T01:13:56.5633333+00:00
Joseph Bueno 0 Reputation points
6 answers

No log in local account win 10

Can't log in to windows 10 local account. Can't use safe mode. System wanted setup drivers but wouldn't specify

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-09-08T23:50:56.8633333+00:00
Pierre-Yves Bostock 0 Reputation points
commented 2026-09-15T01:01:59.44+00:00
Pierre-Yves Bostock 0 Reputation points
2 answers

Have a security alert

Just got a security alert on my computer from Microsoft says it is locked and do not shut down will cause the virus to spread. This is not from a email. It is blocked?

Windows for home | Windows 11 | Security and privacy
asked 2026-06-08T17:47:37.53+00:00
Flo Roehrig 0 Reputation points
commented 2026-09-15T00:59:18.5133333+00:00
Judy Olsen 0 Reputation points
2 answers

How to remove alternate email

I want to remove the alternate email. It belonged to my mother and she has now passed.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-01-30T19:00:34.5533333+00:00
Roberta M. Smith 0 Reputation points
commented 2026-09-15T00:58:34.4333333+00:00
Shed Admin 0 Reputation points
1 answer

Brand new laptop running Windows 11 S Mode - can not activate Windows to disable S Mode

I have just bought a completely brand new laptop (Lenovo Ideapad Slim 3) that runs Windows 11 in S Mode, I would like to turn off S Mode, but upon going to the activation settings I receive error "0xC014C780" and am unable to activate Windows…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-14T15:46:11.0033333+00:00
Stephanie Dirk 0 Reputation points
commented 2026-09-15T00:53:15.01+00:00
EmilyS726 269K Reputation points Independent Advisor
2 answers

I always get mirror image whenever I click an image using camera. Please let me know how to correct it.

I always get mirror image whenever I click an image using camera. Please let me know how to correct it.

Windows for home | Windows 11 | Apps
asked 2025-08-31T13:27:13.6933333+00:00
Dikshant Jain 0 Reputation points
commented 2026-09-15T00:45:54.69+00:00
McWhorter, Michael 0 Reputation points
2 answers

Sent email missing

I sent an email to two recipients. I know both recipients received the email but there is no trace of it in my sent items. I have checked archive and deleted and I have logged in on a browser and recovered deleted items. I need to retain a copy of the…

Outlook | Web | Outlook.com | Email
asked 2026-09-13T14:55:52.78+00:00
Sabrina Gant 0 Reputation points
answered 2026-09-15T00:43:29.49+00:00
Brian Tillman 27,130 Reputation points Independent Advisor
2 answers

Endless sign-in loop on MICROSOFT Device

We are stuck in an endless sign-in loop on a microsoft device. Also did the repair (troubleshoot), seemed to have done the process but still unable to log in - comes back to the sign in page. Microsoft account log-in successfully on another device, but…

Surface | Surface Pro | Safety and security
asked 2026-09-14T10:04:07.0466667+00:00
Nathan Denby 0 Reputation points
edited an answer 2026-09-15T00:42:03.0666667+00:00
S.Sengupta 32,541 Reputation points MVP Volunteer Moderator
1 answer

Sole Global Administrator locked out due to lost Microsoft Authenticator – Tenant Recovery needed

Hello, I am the sole Global Administrator of my Microsoft 365 tenant and I have lost access to the Microsoft Authenticator app that was registered for MFA. I still know my username and password, and I currently have an active session in Outlook on one of…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-15T00:31:56.87+00:00
Flowmatic 0 Reputation points
answered 2026-09-15T00:40:42.9933333+00:00
Hani-Ng 1,895 Reputation points Independent Advisor
1 answer

I purchased Windows 11 Pro (digital copy) through the Microsoft Store. The order appears in my Microsoft account, but activation in my Parallels VM fails with 0xC004F213 and 0x803F7001.

“I’m in Canada and I’m having trouble with Windows 11 activation. I don’t have a product key; I’m relying on a Windows 11 digital license that I purchased, yesterday, through Windows when it instructed me to. I have my Order number 8412843414. I’m now…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-14T23:57:30.8666667+00:00
Jonathon Stefan 0 Reputation points
answered 2026-09-15T00:39:28.8433333+00:00
Jeronimo Fuerte 46,300 Reputation points Independent Advisor
2 answers

camera is not working

was on facebook and when i do a video call i can see the person i am video chatting with but they can't see me

Windows for home | Windows 10 | Settings
asked 2026-09-15T00:01:12.91+00:00
Kelly Zarlengo 0 Reputation points
answered 2026-09-15T00:37:18.01+00:00
Estrella721 46,135 Reputation points Independent Advisor
1 answer

Request for Compromised Account Recovery – Unauthorized Security Info and Password Change

Dear Microsoft Support Team, I am reaching out to urgently request assistance regarding my compromised Microsoft account. I created this Microsoft account using my personal Gmail address primarily to play Minecraft. Because I have not played Minecraft…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-12T13:14:27.35+00:00
Lê Đức Thắng 0 Reputation points
commented 2026-09-15T00:35:08.08+00:00
Lê Đức Thắng 0 Reputation points
2 answers

Can't use excel or outlook mobile apps

I'm trying to sign into outlook and excel on mobile, but whenever I try I get hit with a blank white screen that I can't do anything about. So far I have made sure both my device and the apps are up to date, cleared the cache, and reinstalled both the…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-09-13T04:57:49.3433333+00:00
Ben Krick 0 Reputation points
commented 2026-09-15T00:34:17.2866667+00:00
Kien 1,710 Reputation points Independent Advisor
1 answer

Cannot get a user signed into the tenant using Outlook for iPhone

We have created a new Microsoft tenant for a client. Previously, they were using GoDaddy for email and the user was able to use Outlook for iPhone for his email package. Once we migrated away from GoDaddy to Microsoft directly, he hasn't been able to…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-09-13T23:32:25.2233333+00:00
Administrator 0 Reputation points
commented 2026-09-15T00:33:49.5033333+00:00
Kien 1,710 Reputation points Independent Advisor
1 answer

Deleting file in OneDrive error "Request was cancelled by event Received....", Found a method.

This is a follow up to a question that is locked but shows no answer (that I could see). [https://learn.microsoft.com/en-us/answers/questions/5424798/request-was-cancelled-by-event-received-if-attempt?source=docs] The issue occurs when trying to delete…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-09-14T02:39:02.9766667+00:00
Josh Gomez 0 Reputation points
commented 2026-09-15T00:33:24.5966667+00:00
Kien 1,710 Reputation points Independent Advisor
1 answer

Is the Norton 360 Deluxe antivirus compatible?

Will the Norton 360 Deluxe antivirus program compatible with the Microsoft windows 11 surface laptop that runs on an arm processor? Thank you. What other antivirus programs would work on the windows 11 surface laptop with arm processor besides…

Surface | Surface Laptop | Safety and security
asked 2026-09-14T19:57:07.4933333+00:00
Josie Camarena 0 Reputation points
answered 2026-09-15T00:25:56.88+00:00
S.Sengupta 32,541 Reputation points MVP Volunteer Moderator
1 answer

Cannot Delete Deleted Items

My Outlook says it has 22GB of used space out of 15GB. 19.7GB of that is in Deleted Items. When I click "Empty" on Deleted Items, I get this message: "You cannot permanently delete these items. Try deleting your recoverable items folder.…

Outlook | Web | Outlook.com | Email
asked 2026-09-14T21:17:25.7966667+00:00
Moh 0 Reputation points
answered 2026-09-15T00:23:28.6566667+00:00
Jhun Buala 5,810 Reputation points Independent Advisor
2 answers

WINDOWS UPDATE ISSUES

I contacted the help tech on the computer, and they called back fast on 9/12 at 3pm she worked on my laptop for 1 1/2 hours and told me they would continue tomorrow and we set a call me back time at 11 am 9/13 well I didn't get a call so I re asked on…

Windows for home | Windows 11 | Windows update
asked 2026-09-13T22:53:11.4933333+00:00
richard vandermade 0 Reputation points
commented 2026-09-15T00:22:46.59+00:00
Ian-T 12,735 Reputation points Microsoft External Staff Moderator
1 answer

Taking ownership of my mothers computer that I inherieted

I inherierited my moms laptop when she passed. How can I remove her information and include my information?

Windows for home | Previous Windows versions | Security and privacy
asked 2026-09-14T01:23:20.1166667+00:00
Tonya Turner 0 Reputation points
commented 2026-09-15T00:21:59.67+00:00
Ian-T 12,735 Reputation points Microsoft External Staff Moderator
2 answers

Outlook not sending group emails

My outlook will not send a group email. Can you help me with this issue. I just left my account and am on my wife's family account since we were both paying the family amount.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-13T19:28:02.42+00:00
George Loomans 0 Reputation points
edited a comment 2026-09-15T00:21:20.5766667+00:00
Ian-T 12,735 Reputation points Microsoft External Staff Moderator