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Copilot Issue With Any File On A Cloud Platform

A users is having issues with Copilot being available to use in excel. Other users are able to open the same file and have copilot available but this user has the error " This file type isn't supported for editing with copilot." The only way…

Microsoft Copilot | Other
asked 2026-09-10T18:01:48.1033333+00:00
Connor 0 Reputation points
answered 2026-09-11T07:31:50.41+00:00
Thomas4-N 21,535 Reputation points Microsoft External Staff Moderator
1 answer

Classic Outlook won't open after Office update 10 Sep 2026

Will not even open in safe mode - I don't like the 'new' outlook, please help! I've tried both repair types amd a complete new install, same problem. My PC will not revert back to the restore point, with the helpful message 'there has been an error'.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-11T07:30:17.2366667+00:00
Brian Roberts 0 Reputation points
answered 2026-09-11T07:30:36.3633333+00:00

AI answer

1 answer

Outlook classic fails on first launch after reboot: "This folder group cannot be opened. Microsoft Exchange is not available"

Since early September 2026, classic Outlook for Windows (Exchange Online, Cached Exchange Mode) repeatedly fails on the first launch after a reboot with: "Cannot start Microsoft Outlook. Cannot open the Outlook window. This folder group cannot be…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-10T10:31:33.45+00:00
M365 Admin 0 Reputation points
commented 2026-09-11T07:30:03.92+00:00
M365 Admin 0 Reputation points
1 answer

I connected a monitor using hdmi and the audio stopped working on the laptop

the audio worked but was not very loud, but after connecting to external monitor via hdmi, it stopped. The monitor lacks speakers.

Windows for home | Other | Devices and drivers
asked 2026-01-23T17:31:24.81+00:00
peter morrison 5 Reputation points
commented 2026-09-11T07:29:55.7733333+00:00
KC Sreenath 0 Reputation points
1 answer

Microsoft Account Compromise – Request for Immediate Assistance

Dear Sir/Madam, I am writing this complaint on behalf of my friend, who is currently facing an urgent cybersecurity incident involving the compromise of their Microsoft account and potentially other accounts linked to their email address and mobile…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-10T04:58:26.3+00:00
PRATIKSHA GOTEPHODE 0 Reputation points
edited the question 2026-09-11T07:29:24.66+00:00
Lychee-Ng 28,115 Reputation points Microsoft External Staff Moderator
1 answer

Problem with azure sending authenticator requests to the wrong authenticator

I log in as a global administrator. I receive a passkey challenge and get past OK. I then get another challenge where a number is sent to the Microsoft authenticator app. The request never arrives at the on the authenticator application on my phone.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-27T13:52:51.77+00:00
Stephen Brown 46 Reputation points
edited an answer 2026-09-11T07:28:56.93+00:00
Daniel-Vo 6,355 Reputation points Microsoft External Staff Moderator
1 answer

Web Application Proxy (WAP) AD FS Authentication Redirect Loop

Hi all, Users accessing published web applications through WAP are repeatedly sent back to the AD FS sign-in page instead of being redirected to the requested resource. What is the correct way to align the OAuth relying party trust identifiers between…

Windows for business | Windows Server | Directory services | Active Directory
asked 2026-09-11T06:57:08.3133333+00:00
Adrian Tan 80 Reputation points
answered 2026-09-11T07:28:51.33+00:00
Domic Vo 32,305 Reputation points Independent Advisor
2 answers

Windows 10 22H2 — ESU prep package (KB5126256) stuck on "Pending install"

I'm running Windows 10 Version 22H2 (x64) and Windows Update is showing that my device is no longer receiving security updates. Two items are listed as "Pending install" and won't complete: 2026-09 Extended Security Updates (ESU) Licensing…

Windows for home | Windows 10 | Windows update
asked 2026-09-09T11:44:24.0066667+00:00
edwar leo 0 Reputation points
edited the question 2026-09-11T07:28:04.05+00:00
Carl-L 21,400 Reputation points Microsoft External Staff Moderator
1 answer

How to fix "share webpage" to Onenote using a samsung phone? It saves to sticky notes, but not onepage. how to fix?

I own a samsung android phone. I want to share an edge webpage to onenote. when I use "share" to onenote, it doesn't work. It says it is saving the webpage, but never finishes. It saves to sticky notes, but I want more than a 'link'. I have…

Microsoft 365 and Office | OneNote | For home | Android
asked 2026-09-09T14:20:46.6766667+00:00
Bob Baker 0 Reputation points
commented 2026-09-11T07:27:08+00:00
Hendrix-V 18,605 Reputation points Microsoft External Staff Moderator
2 answers

Windows 11 update on Aug 25 crashed my system,lost Internet connection

I am using a Dell desktop with Ethernet Internet connection. After a windows 11 update, I lost my computer Internet connection. I tried everything I could find on this subject but it's been over a week with no progress. The crazy part is my computer says…

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-03T19:35:18.86+00:00
desiree a 10 Reputation points
commented 2026-09-11T07:24:46.39+00:00
Vitali Starastsenka 0 Reputation points
3 answers

WhatsApp channel fails with "no WhatsApp accounts associated" despite correctly linked ACS resource - same agent works fine on Teams

I'm trying to connect a Copilot Studio agent to WhatsApp via Azure Communication Services (ACS). The ACS side confirms the WhatsApp Business Account is correctly linked, but Copilot Studio's Channels > WhatsApp screen reports "There are no…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-09-10T09:47:25.8866667+00:00
Adilson Capaia 0 Reputation points
answered 2026-09-11T07:24:02.1333333+00:00
Adilson Capaia 0 Reputation points
1 answer

STOCKHISTORY Function Returning #VALUE! for Dates After September 7, 2026 (Refinitiv/MSN Sync Latency)

The =STOCKHISTORY() function returns a #VALUE! error when requesting End-of-Day (EOD) market closing data for any date after September 7, 2026. Historical queries targeting sessions up to and including September 7, 2026, successfully resolve and return…

Microsoft 365 and Office | Excel | Other | Other
asked 2026-09-11T06:51:07.03+00:00
Jeet Nahar 0 Reputation points
answered 2026-09-11T07:23:40.14+00:00
DaveM121 929K Reputation points Independent Advisor
1 answer

Frustrating navigating MS365

Microsoft, this is really frustrating, every single ttime we want to read a document or work in something, we have to open a different app - it used to auto embed within copilot. and then every time I wanna try and sign into one app, it takes me back to…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-09-11T05:48:17.6+00:00
Shafin 0 Reputation points
answered 2026-09-11T07:19:39.3466667+00:00
Jade Ng 15,470 Reputation points Microsoft External Staff Moderator
2 answers

security breach of facebook because fo hacked hotmail account

Someone has hacked my old facebook account and has linked it to a hotmail account <PII removed>@hotmail.com This facebook account is being used to defraud my friends of money with fake ads. this all stems from a security breach of my hotmail…

Outlook | Web | Outlook.com | Email
asked 2026-09-10T15:02:33.58+00:00
Jason Zurba 0 Reputation points
answered 2026-09-11T07:19:31.8133333+00:00
Thomas4-N 21,535 Reputation points Microsoft External Staff Moderator
2 answers

Unable to provision Microsoft 365 E5 Developer Sandbox

I successfully completed the billing setup. Billing Account: [Moderator note: Personally Identifiable Information removed] Billing Profile: [Moderator note: Personally Identifiable Information removed] Invoice Section: [Moderator note: Personally…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-09-10T12:45:01.59+00:00
Karri Chaitanya 0 Reputation points
commented 2026-09-11T07:17:36.27+00:00
Michelle Nguyen 1,260 Reputation points Independent Advisor
2 answers

Stock History not working since 09/04/2026

Formula that works: =STOCKHISTORY("MSFT",DATE(2026,9,4),DATE(2026,9,4),0,0,1) Formula that fails: =STOCKHISTORY("MSFT",DATE(2026,9,8),DATE(2026,9,8),0,0,1) Error: "The days between start_date and end_date are non trading…

Microsoft 365 and Office | Excel | Other | Other
asked 2026-09-10T13:55:27.9166667+00:00
Gustafson, Dennis 5 Reputation points
answered 2026-09-11T07:17:00.1333333+00:00
Thomas4-N 21,535 Reputation points Microsoft External Staff Moderator
2 answers

How do I block McAfee Pop Ups

How do I block McAfee Pop Ups. Please response ASAP. These pop ups are driving me crazy

Microsoft Edge | Install and update | Windows 11
asked 2025-12-17T15:24:26.9166667+00:00
s ss 5 Reputation points
commented 2026-09-11T07:14:11.9+00:00
JuliaMarvin 22,275 Reputation points Volunteer Moderator
2 answers

Teams turn on camera. It works in a different program.

I can't get teams to let me use my camera. Are you sure you don't want audio or video? If you change your mind, select the camera icon by your address bar and then Always allow. No other program is using the camera In settings devices video setting…

Microsoft Teams | Microsoft Teams Free | Settings | Other
asked 2026-09-10T11:51:09.0033333+00:00
Jim Graves 0 Reputation points
answered 2026-09-11T07:12:26.5433333+00:00
Thomas4-N 21,535 Reputation points Microsoft External Staff Moderator
2 answers

Grandmothers Microsoft account was hacked. Want to delete the account so we can create a new one

Hello, As the title stated, my grandmother recently went through some issues with several of her accounts being hacked. We are going through today to secure up the accounts we can with 2fa, or deleted\deactivating those accounts we can't recover. This is…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-07T20:40:25.5433333+00:00
Scott Garner 0 Reputation points
commented 2026-09-11T07:10:46.96+00:00
Clary-N 15,735 Reputation points Microsoft External Staff Moderator
2 answers

Why does my M365 show "Upgrade Your Plan" in the ribbon?

Why does my M365 show "Upgrade Your Plan" in the ribbon?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-11T06:34:14.2166667+00:00
Ahmet Turgut Abacioglu 0 Reputation points
answered 2026-09-11T07:10:44.74+00:00
DaveM121 929K Reputation points Independent Advisor