Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,031 questions
4 answers
R1 999 was taken from my Credit Card for an Automatic renewal for Windows 365
My credit card was debited for an automatic subscription for Windows 365 for the period 2026/27, would like a refund the account is active, this is a duplicate.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked
2026-09-10T11:12:27.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 47%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKO%3C/text%3E%3C/svg%3E)
keith opperman
0
Reputation points
answered
2026-09-11T04:34:00.05+00:00
keith opperman
0
Reputation points
2 answers
My PC crashes twice a day with Critical Kernel-Power EVEN ID 41 TASK CATEGORY (63). Advice?
Here are the crash details: Log Name: System Source: Microsoft-Windows-Kernel-Power Event ID: 41 Task Category: (63) Level: Critical Keywords: (70368744177664),(2) User: SYSTEM Description: The system has rebooted…
Windows for home | Other | Performance and system failures
2,847 questions
asked
2026-09-08T03:48:43.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 88%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWT%3C/text%3E%3C/svg%3E)
Will Tofunk
20
Reputation points
commented
2026-09-11T04:31:59.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 8%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETK%3C/text%3E%3C/svg%3E)
Thileep Kumar
4,220
Reputation points
Independent Advisor
1 answer
How to automatically turn ON Windows Media Player Legacy on reboot?
I use Windows Media Player Legacy (App) on Windows 11 so that I can access media from my TV and Roku (guess it streams from my PC). Occasionally when a WIndows update or reboot the Player turns OFF the streaming option..... How can I configure the…
Windows for home | Windows 11 | Microsoft Store
3,310 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 15%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
2 answers
Why is Windows Subsystem for Android/WSA being deprecated
Why is Windows Subsystem for Android/WSA being deprecated? It is heavily used by Android developers on Windows and it allows power users to use Android apps that do no exist on Windows or exist but have limited functionality compared to their Android…
Windows for business | Windows Client for IT Pros | User experience | Other
asked
2024-03-06T14:41:26.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 87%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
Steskal, John (GE CoreTech & Cyber)
25
Reputation points
commented
2026-09-11T04:28:49.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 9%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
sudipto barman
0
Reputation points
2 answers
OneDrive for Mac: new-file uploads loop forever after a quiet period; editing any existing synced file clears it
Environment: OneDrive for Mac (App Store version), macOS 26.6.2, Apple Silicon MacBook Pro, personal account. Symptom: After OneDrive has had no edits to existing files for a while (observed at about 14 and 21 minutes), the next new file added to…
Microsoft 365 and Office | OneDrive | For home | MacOS
Microsoft 365 and Office | OneDrive | For home | MacOS
A Microsoft file hosting and synchronization service.
1,228 questions
asked
2026-09-11T02:21:04.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 0%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUY%3C/text%3E%3C/svg%3E)
Ulvi Yurtsever
0
Reputation points
commented
2026-09-11T04:27:34.3633333+00:00
Zahid Barrera Ramirez
25
Reputation points
2 answers
Error 00, impossible to use microsoft 365 family
I have just purchased Microsoft 365 Family but it is not possible to use it after downloading because of Error 00. What should I do about it?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,067 questions
asked
2026-08-31T17:43:09.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 57.99999999999999%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZN%3C/text%3E%3C/svg%3E)
Zuzana Neupauerová
0
Reputation points
answered
2026-09-11T04:27:09.8066667+00:00
Zuzana Neupauerová
0
Reputation points
1 answer
Incorrect Location Showing in Teams Meeting Scheduler
Hi Team, I am facing an address-related issue in Microsoft Teams. Whenever I schedule a meeting and select a location, it is showing an incorrect address. Previously, the correct location was displayed, as I have updated the address on both Google Maps…
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
Additional meeting and call-related features and issues within Microsoft Teams for business
4,946 questions
asked
2026-08-26T04:35:05.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 86%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Abhishek Bhatnagar
0
Reputation points
commented
2026-09-11T04:26:35.0833333+00:00
Abhishek Bhatnagar
0
Reputation points
2 answers
I cannot remove an existing alias on my account
one of the alias on my account cannot be removed, as there is not REMOVE button next to it. What can I do? Sam
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,511 questions
asked
2026-09-10T15:21:11.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 76%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Sam
0
Reputation points
edited an answer
2026-09-11T04:20:26.6+00:00
Hornblower409
14,600
Reputation points
3 answers
Excel COM Automation Failure After September 2026 Updates on Office 2021 / Windows Server
We appear to have encountered a regression in Excel COM automation after upgrading Microsoft Office 2021 from build 16.0.14334.20848 to 16.0.14334.20906. Environment Microsoft Office 2021 (Click-to-Run) Windows Server hosted on AWS EC2 C# application…
Microsoft 365 and Office | Office Online Server
Microsoft 365 and Office | Office Online Server
Microsoft on-premises server product that runs Office Online.
1,090 questions
asked
2026-09-09T19:35:51.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 23%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECW%3C/text%3E%3C/svg%3E)
Cheng Wang
120
Reputation points
answered
2026-09-11T04:08:19.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 25%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Sean Chen
0
Reputation points
2 answers
I can't play a game through the microsoft store that I own
Recently I wanted to play Grand Theft Auto: San Andreas, so I installed it and it showed me this error: Grand Theft Auto: San Andreas is currently not available on your account. Make sure you are signed in to the Store and try again. If you need it, the…
Windows for home | Windows 11 | Microsoft Store
3,310 questions
asked
2026-09-10T20:56:23.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 93%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Edvin Niin
0
Reputation points
answered
2026-09-11T04:02:50.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
18,525
Reputation points Microsoft External Staff
Moderator
1 answer
Accessibility Screen Keeps Popping Up
Accessibility screen keeps popping up when asking for my pin at signon
Windows for home | Windows 11 | Accessibility
1,589 questions
asked
2026-09-11T03:10:55.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 66%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGW%3C/text%3E%3C/svg%3E)
Gary Waddey
0
Reputation points
edited an answer
2026-09-11T04:02:28.1933333+00:00
GsN5034 - IA
76,465
Reputation points
Independent Advisor
1 answer
Hotmail.com Email Account Disappeared
My previous Microsoft email account was Account 1, and it was linked to my computer. Later, I switched to this email account (Account 2) and linked it to my computer. When I try to log in to my previous account (Account 1), it says the email address…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,511 questions
asked
2026-06-25T11:28:30.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 3%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWW%3C/text%3E%3C/svg%3E)
wfwf wedwd
0
Reputation points
commented
2026-09-11T04:02:10.9366667+00:00
wfwf wedwd
0
Reputation points
3 answers
how to change back up email
I want to change the back up email on my Microsoft account. However when I click that I want to change my security details, I am being asked for a code that has been sent to my back up email that I don't have access to. Is there a way around this?
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,511 questions
asked
2026-09-10T15:09:01.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 2%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Charity Hall
0
Reputation points
answered
2026-09-11T03:56:59.7866667+00:00
Hornblower409
14,600
Reputation points
1 answer
outlook keeps deleting or hiding emails from my inbox. I have checked my auto archive setting and they are not set to archive.
I cannot figure out why outlook is hiding or deleting emails that are over 4 months old. I have checked my auto archive setting and they are off. If I search for an old email from a know sender, it will only show up my sent emails, not the emails sent…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,067 questions
asked
2026-09-10T15:18:49.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 28.000000000000004%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Steven Caruso
0
Reputation points
answered
2026-09-11T03:53:36.42+00:00
Zahid Barrera Ramirez
25
Reputation points
1 answer
locked out of my laptop
microsoft kept prompting me to reset mt laptop. I didnt and It was done by microsoft with out my consent. Now Im on the blue screen and it wants a password which I never set up and now I cant get access to my laptop. Ive reset my microsoft password but…
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked
2026-09-11T02:10:13.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 92%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPC%3C/text%3E%3C/svg%3E)
PAUL CURRAN
0
Reputation points
answered
2026-09-11T03:52:50.35+00:00
GsN5034 - IA
76,465
Reputation points
Independent Advisor
1 answer
stuck in microsoft family
I am stuck in a Microsoft Family all alone, I am not an Organizer and I cannot get out. My birthday shows on my profile as 12/6/2000, but for some reason I am a minor. It says I can't use the Minecraft chat unless a parent changes my settings in my…
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
1,058 questions
asked
2026-09-11T01:13:48.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 4%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Megan Wehlau
0
Reputation points
answered
2026-09-11T03:51:40.38+00:00
Zahid Barrera Ramirez
25
Reputation points
1 answer
Hotmail account cannot be added to Outlook for Android on any device, other accounts work normally
I have a personal Hotmail account that works normally in Outlook.com, Outlook for Windows, and Samsung Email. Other Hotmail accounts work normally in Outlook for Android. This particular Hotmail account cannot be added to Outlook Mobile. I have tested it…
Outlook | Outlook for mobile | Outlook for Android | For home
Outlook | Outlook for mobile | Outlook for Android | For home
Using Outlook for Android for personal email and calendar management
2,263 questions
asked
2026-09-10T18:50:02.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 57.00000000000001%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELF%3C/text%3E%3C/svg%3E)
Lenny Fridman
0
Reputation points
edited the question
2026-09-11T03:47:54.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
12,030
Reputation points Microsoft External Staff
Moderator
4 answers
Set time zone automatically defaults to wrong time
Once time Zone is set, if i toggle the set time zone automatically, the time changes to another country
Windows for home | Windows 11 | Settings
10,047 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 39%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 80%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
1 answer
My Minecraft is NOT working
It says this error over and over again, I don't know what to do about?
Windows for home | Other | Gaming
4,261 questions
asked
2026-09-10T23:21:35.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 87%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
Gomez, Chucky/Shelly
0
Reputation points
answered
2026-09-11T03:44:13.6033333+00:00
Hendrix-V
18,525
Reputation points Microsoft External Staff
Moderator
1 answer
Azure for Students eligibility issue
I am a full-time M.Tech student at NIT Warangal, India. I used my official NIT Warangal student email address to verify my academic status. The verification email was successfully verified and showed that my academic status was successfully…
Azure | Azure Training
Azure | Azure Training
Training: Instruction to develop new skills.
3,305 questions
asked
2026-09-10T14:56:16.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 72%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENN%3C/text%3E%3C/svg%3E)
Nihal Nallella
0
Reputation points
commented
2026-09-11T03:38:16.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 14.000000000000002%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
shantell mcneal
0
Reputation points