1,090 questions with Microsoft 365 and Office | Office Online Server tags

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Excel COM Automation Failure After September 2026 Updates on Office 2021 / Windows Server

We appear to have encountered a regression in Excel COM automation after upgrading Microsoft Office 2021 from build 16.0.14334.20848 to 16.0.14334.20906. Environment Microsoft Office 2021 (Click-to-Run) Windows Server hosted on AWS EC2 C# application…

Microsoft 365 and Office | Office Online Server
asked 2026-09-09T19:35:51.81+00:00
Cheng Wang 120 Reputation points
answered 2026-09-10T17:46:39.72+00:00
Cheng Wang 120 Reputation points
1 answer

Microsoft Lists Date & Time Column Shows Different Values in View vs Edit Mode

Hello everyone, I'm experiencing an issue with a Date & Time column in Microsoft Lists and would appreciate any guidance. Issue Description I created a new list with a Date & Time column called Start Date. When I view the item in the list, the…

Microsoft 365 and Office | Office Online Server
asked 2026-09-05T16:52:10.03+00:00
Mathias, Aldrin 0 Reputation points
commented 2026-09-10T16:55:40.5233333+00:00
Ryan-N 15,565 Reputation points Microsoft External Staff Moderator
1 answer

Date and time on miscrosoft lists

I have created a Microsoft lists list. I have imported a calendar from Excel. It has converted all my dates and time to US format and 12 hour clock. I need UK time and 24 hour clock. I have been told it has something to do with my Microsoft account. My…

Microsoft 365 and Office | Office Online Server
asked 2026-09-08T17:15:42.5733333+00:00
Aled Treharne 0 Reputation points
commented 2026-09-09T19:46:42.9933333+00:00
Kai-L 18,970 Reputation points Microsoft External Staff Moderator
0 answers

Office Online Server processes on Windows Server 2022 crashes with .NET Runtime error

Hi, I try to run an Office Online Server on a new Windows Server 2022. I did the installation according to the instructions on https://learn.microsoft.com/en-US/officeonlineserver/deploy-office-online-server and the whole installation went without erros.…

Microsoft 365 and Office | Office Online Server
asked 2023-12-18T14:47:18.6566667+00:00
Rafael 20 Reputation points
commented 2026-09-08T12:03:30.3366667+00:00
JuliaMarvin 22,275 Reputation points Volunteer Moderator
2 answers

You need to leave your work organization Before we can take any action, you must leave your work organization. After you cancel your active subscriptions, you should return to this page to complete the account closure process.

I was trying to close my account. But I'm unable to close due to (You need to leave your work organization Before we can take any action, you must leave your work organization. After you cancel your active subscriptions, you should return to this page to…

Microsoft 365 and Office | Office Online Server
asked 2025-09-22T21:03:05.12+00:00
Lingeswara 0 Reputation points
commented 2026-09-08T11:57:33.06+00:00
Rupert UCA 0 Reputation points
2 answers

Recover "lost" sent email?

I'm missing "sent" emails from Sept 18 to Nov 23, 2025, how can I recover these?

Microsoft 365 and Office | Office Online Server
asked 2025-12-01T22:30:34.3033333+00:00
Kit Nicholson 0 Reputation points
commented 2026-08-20T21:23:10+00:00
Ruth Mutch 0 Reputation points
2 answers One of the answers was accepted by the question author.

Can no longer send emails from my Microsoft Outlook email

Have been unable to send emails to others via Microsoft Outlook email. Have had this account for ten years. It has had server issues in the past, but now I don't even get server warnings. Would appreciate advice on how to fix this issue.

Microsoft 365 and Office | Office Online Server
asked 2025-08-18T00:05:19.2333333+00:00
Carfen 20 Reputation points
commented 2026-08-17T14:13:43.17+00:00
Mike Ficalora 0 Reputation points
1 answer

Unauthorised purchase

I have been charged $172.95 for MS online. I did not authorise this as I have an account through my tertiary provider. im requesting a full refunds regards

Microsoft 365 and Office | Office Online Server
asked 2026-08-16T23:13:13.1966667+00:00
Fred Epiha 0 Reputation points
answered 2026-08-16T23:57:29.2233333+00:00
Dora-T 635 Reputation points Independent Advisor
1 answer

AnalyzedEmails (Graph API) Endpoint - Domain Creation Date Always Wrong

We try to export the domain creation date using Microsoft Defender AnalyzedEmails (Graph API) Endpoint, and every time the data is showing wrong results (it shows the standard date time format **eg. **Domain Creation:01 Jan 0001, 00:00:00 UTC) We tried…

Microsoft 365 and Office | Office Online Server
asked 2026-08-14T03:13:11.73+00:00
Musle Shankar Rao, Manasa 0 Reputation points
commented 2026-08-16T14:02:25.4933333+00:00
Teddie Dang 1,185 Reputation points Independent Advisor
6 answers One of the answers was accepted by the question author.

Trust Sender and Show Blocked Content Buttons are Not Working

We have cleared our browser cookies and cache, and the Trust Sender and Show Blocked Content Buttons are still not working. We have opened Outlook in Firefox, Chrome, Edge and Brave Browsers, and the same problem exists.

Microsoft 365 and Office | Office Online Server
asked 2025-07-28T21:16:59.12+00:00
info chiangraitimes.com 25 Reputation points
answered 2026-08-05T18:47:15.9366667+00:00
Wade Murdock 1 Reputation point
0 answers

primitive issue addin image

Outlook won't accept the images, even though they are very small. I'm wasting a lot of time. It's an incredibly primitive issue.

Microsoft 365 and Office | Office Online Server
asked 2026-08-04T07:38:22.2366667+00:00
SEREN SOYLER 0 Reputation points
commented 2026-08-04T07:52:50.4+00:00
Stefan Blom 351.1K Reputation points MVP Volunteer Moderator
1 answer

Clarification on whether opening a local .msg file in New Outlook creates or syncs a draft mailbox item

Hello Microsoft Support, We are evaluating a New Outlook integration scenario and would like clarification on the supported and stable platform behavior when opening a local .msg file. In our local testing, we observed that opening a local .msg file in…

Microsoft 365 and Office | Office Online Server
asked 2026-07-30T02:59:59.4866667+00:00
Xiang Zhang 0 Reputation points
edited an answer 2026-08-03T05:32:14.0666667+00:00
Xiang Zhang 0 Reputation points
1 answer

After I add a Customu domain to my Microsoft 365 Business basic. how many custom Domain Emails Adresses can I set up for that 1 user I have

After I add a Customu domain to my Microsoft 365 Business basic. How many custom Domain Emails Adresses can I set up for that 1 user I have

Microsoft 365 and Office | Office Online Server
asked 2026-07-24T00:14:06.09+00:00
Godswill Dave 0 Reputation points
commented 2026-07-29T02:35:38.7966667+00:00
Darren-Ng 12,770 Reputation points Microsoft External Staff Moderator
2 answers

double charges for the upgrade from personal to premium on my card

I was double charged $99 twice for purchasing personal 365 and then upgrading to the premium 365 on the same day.

Microsoft 365 and Office | Office Online Server
asked 2026-05-25T02:24:41.7733333+00:00
Terry Streit 0 Reputation points
commented 2026-07-27T12:46:57.8033333+00:00
Tim G 0 Reputation points
1 answer

I have 2 emails and one needs password reset by administrator.

I have 2 emails, one needs password reset by administrator. As administrator I changed that password, it didnt work for that email and bumped the administrator email from other devices and I am unable to reset on those devices. It says must be changed by…

Microsoft 365 and Office | Office Online Server
asked 2026-07-26T16:41:07.0366667+00:00
Thomas Marchbanks 0 Reputation points
answered 2026-07-26T18:20:25.0766667+00:00
Ruby-N 13,320 Reputation points Microsoft External Staff Moderator
1 answer

BC enviroment

Current we use BC to manage purchase. Since we have 4 different entities in Indonesia, we use 4 different enviroment. Buyer need to switch to different enviroment to create PO, create item code. I want to increase efficiency of operation, is that…

Microsoft 365 and Office | Office Online Server
asked 2026-07-16T08:03:37.72+00:00
Chelsea Dong (董超) 0 Reputation points
edited an answer 2026-07-16T08:58:44.09+00:00
Anonymous
1 answer

for peoplesoft excel_to_ci add ins are not visible in office ltsc 2024

for PeopleSoft excel_to_ci add ins are not visible in office ltsc 2024, we try from option menue and enabled ribbon but no luck. On same os Windows 2022 server installed office 2016 and its working but not supported by the peoplesoft application . Is…

Microsoft 365 and Office | Office Online Server
asked 2026-07-06T07:03:54.4033333+00:00
Amrut Patil 0 Reputation points
commented 2026-07-07T13:58:33.9433333+00:00
Michelle-N 20,735 Reputation points Microsoft External Staff Moderator
1 answer

I cannot send an email I need my output settings

I cannot send any emails as I cannot find my output settings

Microsoft 365 and Office | Office Online Server
asked 2026-07-02T05:47:53.1466667+00:00
Greg Shepheard 0 Reputation points
answered 2026-07-02T06:22:12.84+00:00
Anonymous
1 answer

Cannot Download emails to Outllook.

I can't download or send emails from MS Outlook. This stopped working over a week ago. The following log is the file from the MS tool: C:\Users\User\Downloads\Diagnostics_Logs-OLK-UTC.2026.6.27.18.21.48.598.zip

Microsoft 365 and Office | Office Online Server
asked 2026-06-27T18:32:28.8566667+00:00
Frank Reiss 0 Reputation points
edited an answer 2026-06-27T19:26:15.9566667+00:00
Hin-V 16,830 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Word Password Prompt After KB5094128 (VB6 COM Automation)

Word Password Prompt After KB5094128 (VB6 COM Automation)   Microsoft Word prompts for password when opening document via VB6 (FileOpen with PasswordDoc/PasswordDot) after KB5094128 on Windows Server 2022   Third-party OLE Automation Issue: VB6…

Microsoft 365 and Office | Office Online Server
asked 2026-06-24T12:10:50.5933333+00:00
Shankaranarayanan Vinayagam 20 Reputation points
accepted 2026-06-25T09:55:36.6066667+00:00
Shankaranarayanan Vinayagam 20 Reputation points