Azure for Students eligibility issue

Question

Azure for Students eligibility issue

Nihal Nallella 0

I am a full-time M.Tech student at NIT Warangal, India. I used my official NIT Warangal student email address to verify my academic status. The verification email was successfully verified and showed that my academic status was successfully verified.

However, when I try to activate Azure for Students, I receive the message: “You're not eligible for an Azure free account.”

I have previously used Azure with a personal Microsoft account, but I don't remember which Microsoft account was used. I currently want to activate Azure for Students using my verified NIT Warangal student email.

Please check my eligibility and let me know why the Azure for Students offer is being rejected.

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1 answer

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Answer 1

Azure for Students is limited to one subscription per eligible customer, not per account. If a free offer was redeemed on that account, the entitlement is spent.

Creating a new Microsoft account doesn't reset it either. The eligibility check looks at identity signals beyond the sign-in, including phone number, address and any payment method on file, which is why a verified student email can pass academic verification and still be told you're not eligible.

Start by recovering that old Microsoft account. Recovery can find it from a phone number or alternate email, and it gets you two things: you'll see whether the offer was actually redeemed, and if there's a subscription on it you have a way to reach support. Eligibility reviews go through Subscription Management, which is free regardless of support plan, but you need a subscription to raise one at all.

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