15,509 questions
1 answer
In Microsoft Edge. The edge drop is missing
Microsoft Edge drop feature is missing. Version 152.0.4191.53 (Official build) (64-bit)
Windows for home | Windows 11 | Windows update
asked
2026-09-01T07:35:14.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 83%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Muhammad Aysar
0
Reputation points
answered
2026-09-12T14:56:53.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 16%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
Daniel Wojciech
0
Reputation points
1 answer
Won't allow to start new document
I have been using word for sometime now however when I went to Play store and tried to put it on a new tablet it would not let me start a new document he tried to sell me one of your apps 365
Microsoft 365 and Office | Word | For home | Android
Microsoft 365 and Office | Word | For home | Android
A family of Microsoft word processing software products for creating web, email, and print documents.
415 questions
asked
2026-09-12T14:07:40.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 75%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jack Carter
0
Reputation points
answered
2026-09-12T14:56:05.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
87,535
Reputation points
Independent Advisor
2 answers
Windows Powershell cannot be stopped from coming up again.
Windows Powershell does show up on Task Manager of Windows 11. When I remove it from Task Manager, that Windows PowerPoint app will come up again when I reboot my desktop computer.
Windows for home | Windows 11 | Performance and system failures
32,438 questions
asked
2026-09-12T14:07:51.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 57.00000000000001%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Terry Stepp
0
Reputation points
answered
2026-09-12T14:52:02.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
123.5K
Reputation points
Independent Advisor
2 answers
how to disable bitlocker on my device
I tried to log onto my device this morning, but a blue bitlocker screen showed up. I couldn't find the recovery key. I called my university, and they had no bitlocker recovery for me either. I called a university I went to 2 years ago, and they were…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,126 questions
asked
2026-06-19T17:08:39.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 66%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
Raphael, Kathryn Sanders
0
Reputation points
answered
2026-09-12T14:42:28.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENH%3C/text%3E%3C/svg%3E)
Nathan Hoffman
0
Reputation points
1 answer
Charged for 365 after cancellation.
Good morning. This is Ray Satterwhite. I was charged for MIcrosoft 365. I requested cancellation three or four times. My credit card company blocked payment and somehow Microsoft got around that and charged me anyway. I am 84 and can't afford the program…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,126 questions
asked
2026-09-12T14:33:32.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 94%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ray Satterwhite
0
Reputation points
answered
2026-09-12T14:41:49.91+00:00
Stefan Blom
352K
Reputation points MVP
Volunteer Moderator
2 answers
install failed 2026-05 .NET Framework Security Update (KB5087051)
May 2026 security update fails to install with error 0x800f0920. I cannot find ANY resources for this error code. I have attempted the update FIVE times without success. I have run DISM and SFC and there are NO errors. I'm running Windows 11 Pro 25H2…
Windows for home | Windows 11 | Windows update
15,509 questions
asked
2026-05-21T01:54:16.8866667+00:00
Michael D Bailey
75
Reputation points
commented
2026-09-12T14:41:13.5166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 86%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Cathe Spangler
0
Reputation points
2 answers
my lenovo all in one pc doesnot support recent updates of windows 11 how can i downgrade it to window 10
I have recently tried to update windows 11 updates but failed and it displayed that my pc does not support TPM 2.0 HOW THE PROBLEM CAN BE SOLVED AND I want downgrade my version to windows 10. how can i do this
Windows for home | Windows 11 | Install and upgrade
9,258 questions
asked
2026-09-12T14:06:58.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 24%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
sharan sahoo
0
Reputation points
answered
2026-09-12T14:40:21.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 7.000000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
DYARI BARHAM
37,661
Reputation points
Independent Advisor
1 answer
I am an alumni who needs a new Office365 Family key for 2026/2027 who paid in advance for 2 years of membership to MS Alumni Network? It will not autogenerate a new key which expired and is frozen my account?!
The auto generate a new Office 365 Family account does work for me on MS Alumni Network again even though my membership is payed for another year? There is no place to get help on this on the sight and any of the steps that are documented do not work to…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,478 questions
asked
2026-09-12T10:13:15.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 28.000000000000004%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECP%3C/text%3E%3C/svg%3E)
Chris P
0
Reputation points
edited an answer
2026-09-12T14:38:46.6766667+00:00
Stefan Blom
352K
Reputation points MVP
Volunteer Moderator
1 answer
my son`s microsoft account erased by anyone
they stolen my minecraft account and when i tried to reach it said we are nor recognize this email. i think they erased my Microsoft account . i have email from microsoft , i have purchased detail please help me. i tried all way what is showing in your…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,103 questions
asked
2026-09-12T13:49:45.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 99%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGK%3C/text%3E%3C/svg%3E)
gökhan konak
0
Reputation points
answered
2026-09-12T14:28:56.09+00:00
John Jefferson Doyon
87,535
Reputation points
Independent Advisor
2 answers
my computer can't run word
word has run into an error so word can't be entered. windows security is telling me to repair but it can't repair. how can i fix word problems and identify the error the word has run
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,737 questions
asked
2026-09-12T08:37:35.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 69%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Abid Mahtab
0
Reputation points
answered
2026-09-12T14:26:46.5866667+00:00
Stefan Blom
352K
Reputation points MVP
Volunteer Moderator
3 answers
Unable to complete Azure for Students verification – SSUET Pakistan
Hello Microsoft, I am a student at Sir Syed University of Engineering & Technology (SSUET), Pakistan. I am trying to activate Azure for Students using my official university email address. I consistently receive the following error: “Unable to…
Azure | Azure Training
Azure | Azure Training
Training: Instruction to develop new skills.
3,316 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 25%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
2 answers
Onedrive won't connect to shared - only shows personal
PC worked fine all day Tuesday. Yesterday logged on and it was showing personal Onedrive instead of the shared. tried to unlink PC but hangs onedrive. Tried to add account - it just stays in the personal. I've tried everything that was suggested online…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,133 questions
asked
2026-09-10T12:21:49.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 44%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jim DeHart
0
Reputation points
answered
2026-09-12T14:15:30.4733333+00:00
John Jefferson Doyon
87,535
Reputation points
Independent Advisor
2 answers
Subscription to Microsoft solitaire and casual games
I have a premium subscription for Microsoft games, why is it not registering on my android phone? Our can someone advise me how to do it
Windows for home | Other | Gaming
4,278 questions
asked
2026-09-12T13:13:38.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 2%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
Paul Gunther
0
Reputation points
answered
2026-09-12T14:10:18.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
paulr0511
48,535
Reputation points
Independent Advisor
3 answers
Cancel my Microsoft 365 subscription
I am writing to request a refund for my Microsoft 365 subscription. I accidently joined Microsoft 365 during my Windows update under my other google account (@gmail.com). However, I am using Microsoft 365 family already with different account…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,103 questions
asked
2026-05-21T08:36:28.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 78%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHJ%3C/text%3E%3C/svg%3E)
heejune Jang
0
Reputation points
commented
2026-09-12T13:58:57.6566667+00:00
Stefan Blom
352K
Reputation points MVP
Volunteer Moderator
1 answer
I did my Microsoft office subscription but I didn't get the product key
I did my Microsoft office subscription but I didn't get the product key. Money already got deducted from my credit card. ID: @gmail.com Can you please help?
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,478 questions
asked
2026-09-12T13:32:08.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 35%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Ashok Shanmugam
0
Reputation points
edited the question
2026-09-12T13:51:16.52+00:00
Stefan Blom
352K
Reputation points MVP
Volunteer Moderator
1 answer
My Minecraft is NOT working
It says this error over and over again, I don't know what to do about?
Windows for home | Other | Gaming
4,278 questions
asked
2026-09-10T23:21:35.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 87%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
Gomez, Chucky/Shelly
0
Reputation points
commented
2026-09-12T13:44:29.4033333+00:00
ApexNáV
265
Reputation points
2 answers
How to fix blinking icons on Windows 11.
I have a lenovo legion 7 laptop computer and am running Windows 11. Processor Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz (2.59 GHz) Installed RAM 16.0 GB (15.8 GB usable) Graphics card NVIDIA GeForce RTX 2070 with Max-Q Design (8 GB) Intel(R) UHD Graphics…
Windows for home | Windows 11 | Performance and system failures
32,438 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 31%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
3 answers
Microsoft Store Will NOT download minecraft
I have a situation where Minecraft is in a permanent download stuck loop. I have reset, repaired, reinstalled and minecraft will still not download on my Computer (Win 10). Everything is up to date as far as I can tell and make it. I have noticed a…
Windows for home | Windows 10 | Microsoft Store
6,595 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 75%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
ASUS g14 2022 GA402RJ restarts when use on battery
Hello, I am experiencing random crashes/reboots on my ASUS ROG Zephyrus G14 GA402RJ (Ryzen 7 6800HS + RX 6700S, Windows 11). Main issue: Crashes only happen on battery power. No crashes have occurred while plugged in (tested for ~3 weeks). Usually…
Windows for home | Windows 11 | Performance and system failures
32,438 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 88%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
1 answer
Windows Update KB5120994 not updating and when downloading, its stuck at 6%.
Since earlier this year, I have been unable to download and install this update, KB5120994, and it has been irritating as my Windows and laptop, a school Personal-Learning-Device (PLD), has been slowing down because of this. I've tried Windows…
Windows for home | Windows 11 | Install and upgrade
9,258 questions
asked
2026-09-12T12:38:12.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 32%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZS%3C/text%3E%3C/svg%3E)
ZHANG SHAOCHENG
0
Reputation points
answered
2026-09-12T13:31:59.8766667+00:00
TaoLi
111.8K
Reputation points
Independent Advisor