Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,085 questions
4 answers
I am trying to locate my product key
I have gone in to my account but cannot find the product key where can i recover it, I purchased windows 365 last year on line from microsoft
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 93%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
2 answers
Log in loop of resetting password
Hi guys I’m about to pull my hair out trying to speak to someone instead of being redirected to help articles that do not solve my problem! I have successfully reset the password on an old account but am now stuck in this cycle of “we need to secure your…
Windows for home | Windows 11 | Accounts, profiles, and login
10,064 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 9%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
1 answer
AIK enrollment fails with 0x80070490 on Microsoft Pluton (EK issuer name mismatch) - blocks Call of Duty secure attestation, latest OEM BIOS does not help
My Microsoft Azure Attestation (MAA) check fails, which blocks Call of Duty (RICOCHET) secure attestation. My TPM is locally healthy and fully provisioned, and my OEM firmware is already the newest available for my model. The failure reproduces through…
Windows for home | Windows 11 | Security and privacy
8,692 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 38%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
2 answers
Windows 10 22H2 — ESU prep package (KB5126256) stuck on "Pending install"
I'm running Windows 10 Version 22H2 (x64) and Windows Update is showing that my device is no longer receiving security updates. Two items are listed as "Pending install" and won't complete: 2026-09 Extended Security Updates (ESU) Licensing…
Windows for home | Windows 10 | Windows update
23,826 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 42%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEL%3C/text%3E%3C/svg%3E)
1 answer
AANDELENGESCHIEDENIS
hoe komt het dat de laatste datum 7/09/2026 is
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,899 questions
asked
2026-09-12T09:28:38.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 83%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFV%3C/text%3E%3C/svg%3E)
Frans Vermonden
0
Reputation points
answered
2026-09-12T10:03:28.5333333+00:00
DaveM121
931.8K
Reputation points
Independent Advisor
1 answer
Azure Communication Services Alphanumeric Sender ID is disabled for Sweden on an active Azure Plan
We need one-way SMS from Azure Communication Services to Swedish recipients using a dynamic alphanumeric sender ID such as Tandvy or a clinic name. We do not want to acquire or display a phone number, and we do not need inbound SMS. Microsoft's Sweden…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,799 questions
asked
2026-09-04T19:44:31.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 61%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHS%3C/text%3E%3C/svg%3E)
Hossein Shokri Ghadikolaei
0
Reputation points
commented
2026-09-12T10:00:53.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 47%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Santhi Siruvuri
0
Reputation points Microsoft External Staff
Moderator
2 answers
How Do I Change Admin Email?
I was hacked last year and I quit using my laptop, now I had someone remove the background app that was stealing all of my info, and I am trying to use my laptop again. The problem is that I have a new outlook email and I do not know how to change my…
Windows for home | Other | Email and communications
3,852 questions
1 answer
Account Creation Blocked
I'm unable to create a new Microsoft account because the account creation process is being blocked. During sign-up, Microsoft displays the following message: "Account creation has been blocked. We detected some unusual activity and blocked this…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,636 questions
asked
2026-08-24T07:17:46.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECY%3C/text%3E%3C/svg%3E)
Christina Yu
5
Reputation points
commented
2026-09-12T09:59:31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFM%3C/text%3E%3C/svg%3E)
Freddy Morales
0
Reputation points
1 answer
Paid for 365 subscription , subscription still shows expired
I have made a payment regarding 365 subscription two days ago. The amount was debited from my bank account instantly but the subscription was not renewed. I checked several times but nothing helped. It's been 2 days now and the issue isn't resolved. My…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,805 questions
asked
2026-09-11T04:42:01.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 51%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Samiksha Mandal
0
Reputation points
commented
2026-09-12T09:52:11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
10,280
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft Exchange Email Hangs on Verizon Wifi Using Apple Mail on Mac Desktop
I have a personal Microsoft Exchange email account. Apple Mail on two different Macs will not retrieve mail when the Macs are connected to my Verizon Fios Wi-Fi. The same Apple Mail account works normally when either Mac is connected to my iPhone…
Outlook | MacOS | New Outlook for Mac | For home
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
1,660 questions
asked
2026-09-11T01:02:22.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 8%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
David DiPetro
0
Reputation points
commented
2026-09-12T09:49:04.08+00:00
Vikki-T
10,280
Reputation points Microsoft External Staff
Moderator
3 answers
Why can I not contact an actual person
It would be much easier working through any issues if Microsoft cared enough about it customers to provide actual support not a bunch of hoops
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,101 questions
asked
2026-09-11T20:03:40.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 45%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKF%3C/text%3E%3C/svg%3E)
Kris Fisher
0
Reputation points
answered
2026-09-12T09:44:10.8066667+00:00
EmilyS_726
29,000
Reputation points
Volunteer Moderator
2 answers
COPY AND PASTE THE CELLS IN EXCELL
AFTER THE LAST MICROSOFT UPDATE WE CANNOT USE THE SHORTCUTS CTRL+C and CTRL+P to copy-paste the cells in Excell with the same format.
Microsoft 365 and Office | Excel | Other | Windows
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,696 questions
asked
2026-09-12T09:09:52.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 14.000000000000002%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mirela Stancu
0
Reputation points
answered
2026-09-12T09:43:09.7033333+00:00
DaveM121
931.8K
Reputation points
Independent Advisor
1 answer
Reoccuring billing of 365 family subscription
I have just discovered that you have been billing my account for the last 5 years for a Family 365 account I have no recollection of signing up to as I would not pay that much for this service when I have it through work. I would like a refund for this…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,123 questions
asked
2026-09-12T09:05:20.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 83%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
Lauren Smith
0
Reputation points
answered
2026-09-12T09:39:30.37+00:00
DaveM121
931.8K
Reputation points
Independent Advisor
2 answers
Account recovery
My brother just had his xbox account hacked, email changed, his password was changed, and his recovery stuff was changed. Is there anything that can be done to get his Xbox account back
Windows for home | Windows 11 | Accounts, profiles, and login
10,064 questions
asked
2026-09-10T19:56:36.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 99%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERJ%3C/text%3E%3C/svg%3E)
robert Jones
0
Reputation points
commented
2026-09-12T09:39:25.8466667+00:00
Vikki-T
10,280
Reputation points Microsoft External Staff
Moderator
2 answers
calander for win 11
I cant seam to get a calander for win 11 any suggestions google calander works on I mac .thanks ? I was told by m soft to use the app store.
Windows for home | Windows 11 | Apps
2,373 questions
asked
2026-04-10T17:52:43.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 5%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
ROD MAROIS
0
Reputation points
commented
2026-09-12T09:35:28.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 56.00000000000001%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
ROD MAROIS
0
Reputation points
1 answer
i brought abux stiklk isnt in my account
i brought a xbox gift card couple weeks ago with my bing points then reddemed roblux with tge money the robux stiklk isnt in my account
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,344 questions
asked
2026-09-12T05:08:19.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 46%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHP%3C/text%3E%3C/svg%3E)
HOLMES, Parker (pholm32)
0
Reputation points
answered
2026-09-12T09:35:07.0366667+00:00
Vikki-T
10,280
Reputation points Microsoft External Staff
Moderator
3 answers
Installing Teams on Mac OS Monteray 12.7.6
Hi. I'm trying to install MS Teams on my iMac. It's a 2015 iMac that runs Mac OS Monteray 12.7.6 and can't be updated past that. I've followed instructions in this forum to download Office with Teams v16.88, but when I try to run teams I get this error…
Microsoft Teams | Microsoft Teams Free | Other
Microsoft Teams | Microsoft Teams Free | Other
Additional features, settings, or issues not covered by specific Microsoft Teams Free categories
975 questions
asked
2026-09-12T08:46:55.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 28.000000000000004%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Amelie Day
0
Reputation points
answered
2026-09-12T09:33:22.44+00:00
EmilyS726
267K
Reputation points
Independent Advisor
2 answers
I am unable to install Windows 11 Insider Preview Experimental Build 28120.2912 over my current Build 28120.2630
I am unable to install Windows 11 Insider Preview Experimental Build 28120.2912 over my current Build 28120.2630. Windows Update repeatedly fails with the following message: “Some update files are missing or have problems. We’ll try to download the…
Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked
2026-09-09T01:33:14.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 15%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Артур Гроховский
10
Reputation points
commented
2026-09-12T09:28:21.5633333+00:00
Vikki-T
10,280
Reputation points Microsoft External Staff
Moderator
3 answers
Heart icon has disappeared in Windows 11 Photos app
Hi, Not sure what's causing this, but for some reason the 'heart' icon to add favourites to my Photos app has disappeared - as shown on screenshot below, with the red rectangle marking where it was previously. This is quite frustrating as I am a nature…
Windows for home | Other | Music, photos, and video
5,910 questions
asked
2026-09-12T08:41:56.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 31%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAF%3C/text%3E%3C/svg%3E)
Alan Francis
0
Reputation points
answered
2026-09-12T09:27:39.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 36%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
Paulo GM
72,305
Reputation points
Independent Advisor
2 answers
How to change the Line chart color dynalically for each slicer option using Field Parameter?
I'm using a Field Parameter as a slicer to switch measures on a line chart. When I manually change the line's color for one slicer option, the same color automatically applies to the other option(s) too — the line doesn't retain a distinct color per…
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
20,987 questions
asked
2026-09-12T08:48:48.3866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 94%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Anchal Rawat
0
Reputation points
answered
2026-09-12T09:27:21.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 95%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
Roebe Ta
1,110
Reputation points
Independent Advisor