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2 answers

My headphones won't connect to this laptop using bluetooth.

I have a set of headphones that connect correctly to my iPhone and other computer but not this computer. I try to connect using bluetooth. Occassionally, it detects the headphones but then i hear :lost connection. I have updated the laptop to the latest…

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-09T06:00:00.7333333+00:00
Peter Jeffrey Watts 0 Reputation points
commented 2026-09-11T23:41:22.08+00:00
Emma1-N 12,445 Reputation points Microsoft External Staff Moderator
2 answers

How do I fix incoming emails being rejected?

Recently my outlook account online live.com has been rejecting random emails, especially, but not exclusively, verification emails. I have been notified by several businesses that my paperless billing status has been revoked because Outlook rejected…

Outlook | Web | Outlook.com | Email
asked 2026-08-21T20:07:47.99+00:00
David Jones 5 Reputation points
commented 2026-09-11T23:39:41.54+00:00
David Jones 5 Reputation points
2 answers

Requesting Review of Terms of Service Violation

I received a Terms of Service violation notice on my Azure account, and it says my subscription and services will be deleted on October 10, 2026. I believe this may be a mistake and I am requesting a compliance review to understand why this happened and…

Azure Advisor
Azure Advisor

An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.

749 questions
asked 2026-09-11T23:09:44.29+00:00
kin grain 0 Reputation points
edited the question 2026-09-11T23:29:14.97+00:00
Kai-Ex 1,570 Reputation points Microsoft External Staff Moderator
1 answer

How to Remove My Visa Card from My Microsoft Account

Why can't I remove my Visa card from my Microsoft account? I have already canceled/turned off recurring billing for Microsoft 365 Personal, but the card is still linked to a subscription/order. How can I remove it completely and prevent any future…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-11T22:46:39.5266667+00:00
جودة البنايات 0 Reputation points
answered 2026-09-11T23:21:31.2466667+00:00
Jonathan Deives 81,355 Reputation points Independent Advisor
2 answers

how to turn sound back on

i am not able to turn my computer's sound on and no bluetooth device it can not connect to

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-11T22:42:22.96+00:00
Honour Cain 0 Reputation points
answered 2026-09-11T23:17:11.15+00:00
Ferdinand Nanalig 32,850 Reputation points Independent Advisor
1 answer

Wish to Recover certain data from deleted files

Hi I deleted certain data from the storage, which was synched with my documents All this data got deleted Wish to recover the data of My Documents

Windows for home | Other | Files, folders, and storage
asked 2026-09-11T09:58:31.5566667+00:00
Ashish Mital 0 Reputation points
edited the question 2026-09-11T23:15:29.1+00:00
Gérard Oomens 131.5K Reputation points Volunteer Moderator
1 answer

Windows defender free or paid version?

I found out that there are free and paid Microsoft Defender.  Customer is intending to install Windows Server 2022.  For confirmation purposes, would that fall under the Microsoft Defender for Individuals (Paid)? The objective is to install Common…

Windows for business | Windows Server | Devices and deployment | Other
asked 2025-08-04T02:51:44.9166667+00:00
Anonymous
commented 2026-09-11T23:13:32.93+00:00
Nancy Silverblatt 0 Reputation points
2 answers

Microsoft word document is greyed out

Microsoft word document is greyed out. After subscription and payment. now I switch to family plan. Can you help me fix this

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-11T22:24:16.2333333+00:00
Ndujiuba, Ezinne 0 Reputation points
answered 2026-09-11T23:12:34.03+00:00
Ferdinand Nanalig 32,850 Reputation points Independent Advisor
1 answer

Missing send button for email

The button to send a composed email has completed disappeared in my account and I do not know how to retrieve it. Suggestions would be appreciated.

Outlook | Web | Outlook.com | Email
asked 2026-09-11T21:53:01.91+00:00
Desane Blaney 0 Reputation points
answered 2026-09-11T23:08:50.3633333+00:00
Ferdinand Nanalig 32,850 Reputation points Independent Advisor
2 answers

Purchased digital Windows 11

Have not received it. I need refund Total $150.47

Windows for home | Windows 11 | Install and upgrade
asked 2026-09-11T22:30:55.1533333+00:00
Brian K Satterfield 0 Reputation points
answered 2026-09-11T23:07:37.32+00:00
John DeV 169.9K Reputation points Independent Advisor
2 answers

touchpad does not appear in control panel HID

touchpad is not working properly. Touch pad does not appear in the control panel HID

Windows for home | Other | Search, touch, and mouse
asked 2026-09-11T22:33:52.6933333+00:00
Richard sylvia 0 Reputation points
answered 2026-09-11T23:07:10.12+00:00
Ferdinand Nanalig 32,850 Reputation points Independent Advisor
4 answers

Audio output issue

I have a wired headset that has two 3.5mm audio jacks for input and output. When I first turn on the computer there is no audio and the option for the headset doesn't show up as and option, if i click more sound and settings it shows that it is not…

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-09T21:09:20.9933333+00:00
Elijah LeTourneau 0 Reputation points
answered 2026-09-11T23:05:23.87+00:00
Ferdinand Nanalig 32,850 Reputation points Independent Advisor
2 answers

Unified-manifest personal tab: host iframe stays at about:blank in Outlook until an add-in task pane is opened

Centrally deployed unified-manifest app with a staticTabs personal tab (scopes: ["personal"], context: ["personalTab"]). Manifest schema 1.20, @microsoft/teams-js 2.55.0 — both above the documented minimums (1.13 / 2.19.0). In Outlook…

Microsoft 365 and Office | Development | Office JavaScript API
asked 2026-09-08T15:07:18.84+00:00
bertrand soual 0 Reputation points
commented 2026-09-11T23:04:00.5166667+00:00
Jay1 Tran 615 Reputation points Independent Advisor
3 answers

Some Junk mail in Outlook is flagged

Here is wording I recommend pasting into the Microsoft support chat: I need help with an Outlook mail problem. some Junk/spam messages are being placed in my Outlook account’s Flagged folder, and because my Outlook account is connected to Apple Mail,…

Outlook | Web | Outlook.com | Email
asked 2026-08-21T17:22:34.4666667+00:00
Rich 0 Reputation points
answered 2026-09-11T23:00:25.68+00:00
Hornblower409 14,970 Reputation points
3 answers

Clear flags from Junk emails upon arrival

I have an Outlook.com email account. When I receive spam in my Junk Email folder, they are often flagged. These flags are probably set up by the spammer, not by me. I do not want any emails to arrive flagged in my mailbox. Is there a way to stop or clear…

Outlook | Web | Outlook.com | Email
asked 2026-08-27T14:56:57.4+00:00
Sanne1 0 Reputation points
answered 2026-09-11T22:59:43.98+00:00
Hornblower409 14,970 Reputation points
4 answers

I was disconnected from a live chat how do I get back

I was disconnected from a live chat how do I get back. Moved from: System Center Operations Manager

Windows for home | Other | Security and privacy
asked 2025-12-06T05:09:57.9666667+00:00
Holly Monserret 10 Reputation points
answered 2026-09-11T22:57:27.3733333+00:00
Henry Gertzman 0 Reputation points
2 answers

My Outlook keeps sending duplicate emails and also automatically moves certain incoming emails into Trash

My Outlook keeps sending duplicate emails and also automatically moves certain incoming emails into Trash. Please help me fix these problems.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-10T17:06:10.7+00:00
Andrew Chidester 0 Reputation points
commented 2026-09-11T22:48:41.31+00:00
Chris-D 1,430 Reputation points Independent Advisor
6 answers

Protect Powershell script to be not editable, but executable

Hi, can you anybody show me how can I protect a script, so that the script cannot be changed (modified), but it's can be run for example every night at 00:00 as scheduled task? Thank you.

Windows for business | Windows Server | User experience | PowerShell
asked 2021-05-25T11:33:24.28+00:00
Ivaylo Stefanov 136 Reputation points
answered 2026-09-11T22:46:35.0333333+00:00
Bartosz Wójcik 0 Reputation points
1 answer

Trying to Enroll Devices from Intune into Defender, But It's Not Working

We are setting up environments for several clients, and a consistent issue we are running into is enrolling devices already enrolled in Intune with Defender. Enrolling devices into Intune is commonplace, and we've done it for everyone, but doing so for…

Microsoft Security | Microsoft Defender | Other
asked 2026-09-11T22:41:43.3733333+00:00
Johnny Lechnir 0 Reputation points
answered 2026-09-11T22:42:03.09+00:00

AI answer

2 answers

Reinstall Microsoft

Error message is stating: C:Users\MJSo\AppData\Lical\Microsoft\OneDrive\Codecs\8.1.2\avutil-60.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-08-11T21:19:16.6733333+00:00
Marie Stone 0 Reputation points
commented 2026-09-11T22:36:43.43+00:00
Marie Stone 0 Reputation points